It's nice and tidy gym. Decent public coming in and respectful atmosphere. My only concern is that this gym is built more like commercially. Needs to add more machines which are muscle focused and wor... See more
Company replied
17-23 High Street, Brierley Hill, Dudley, DY5 3AB Brierley Hill, England, GB
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It's nice and tidy gym. Decent public coming in and respectful atmosphere. My only concern is that this gym is built more like commercially. Needs to add more machines which are muscle focused and wor... See more
Company replied
Very clean gym with lots of equipment and very friendly approachable staff . Need another or 2 pec decks, PLEASE PLEASE put the air conditioning on during hot weather - it should be a given else my... See more
Company replied
Local facilities at Brierley Hill are very good. Website is non existent and does not anywhere near match local competitor Pure Gym. Car park sometimes very crowded with the local Bingo hall next door... See more
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It's the staff that make this gym the great place it is. The atmosphere, help and support provided by them is a 10/10, 5 star effort. They are friendly as well as professional. They all offer support... See more
Company replied
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17-23 High Street, Brierley Hill, Dudley, DY5 3AB, Brierley Hill, England, United Kingdom
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Great gym plenty of equipment and amenities. 100% worth every penny

Reply from JD Gyms - Brierley Hill
It's nice and tidy gym. Decent public coming in and respectful atmosphere. My only concern is that this gym is built more like commercially. Needs to add more machines which are muscle focused and work for tinniest muscles.

Reply from JD Gyms - Brierley Hill
Great vist today at B Hill. The gym got lots of kit and amazing studio spaces. It is also very clean.

Reply from JD Gyms - Brierley Hill

Reply from JD Gyms - Brierley Hill
Very clean gym with lots of equipment and very friendly approachable staff .
Need another or 2 pec decks, PLEASE PLEASE put the air conditioning on during hot weather - it should be a given else my rating would be 5 stars .
Any thoughts of buying derilict pub next door for a lounge selling healthy food ?

Reply from JD Gyms - Brierley Hill
Gym is decent. Very busy at times though. And there is only 1 fly machine/peck deck. There is always people waiting to use it

Reply from JD Gyms - Brierley Hill
First couple of weeks at JD, after being a long time member of David Lloyd. I love the simplicity and normality of the fellow members. No posers or time wasters running a buisness on their phone while hogging the equipment.

Reply from JD Gyms - Brierley Hill
Shocking costomer service haven't gave me a refund aswell they cancelled my membership and the manager said ill get a refund now its been 15 days still no refund they evern went agenst there own policy and this refund they haven't issued me is causing me stress need compensation aswell and a full refund

Reply from JD Gyms - Brierley Hill
Yes, JD Gyms costs more than other local gyms, but the equipment is new and well-maintained, the staff are nice, and they've just refurbed the entire place and added a sauna. Plenty of space, even when busy. Highly recommend.

Reply from JD Gyms - Brierley Hill
It’s a good environment of like minded people. Even though there are very physically strong individuals there, from my experience they are all very humble. This gym has a very healthy culture which makes a new person in the gym feel like they can thrive in there.

Reply from JD Gyms - Brierley Hill
Gym is okay just needs to be more organised machines or all over the place by the time you find a machine your pump has gone

Reply from JD Gyms - Brierley Hill
Not young people friendly. Been going for about 2 weeks and had spoken to staff there before, none of them questioned my age and so it was fine. It was only until a worker had told me I didn't "look 16" and I couldn't come back without an ID. 27 pounds on a membership for nothing. Don't bother.

Reply from JD Gyms - Brierley Hill
Wheelchair friendly. Friendly staff.
Update after a lovely member of staff showed them me: There is wheelchair accessible toilet with a shower. Makes things so much easier for me.
Would 100% recommend this gym

Reply from JD Gyms - Brierley Hill
I went to the gym around 9pm as its Ramadan and was told by the staff the sauna closes at 10pm. I finished my session at 9.40 and headed to the sauna, a few people were already in there and at 9.45 lights went out. Was told later they close the sauna 15 mins before 10pm so the staff can clean the changing rooms. People were not happy about this, they should have left the sauna on until 10pm, as the cleaning staff if there until 9pm to 5am.
Don't get me started on the filth that was on the floor in the changing rooms by the showers and sauna. Took a pic and video and will be showing the staff manager on my next visit. It's not the cleaners fault as they are doing a good job but they are under staffed and need another cleaner during 7 - 8pm.

Reply from JD Gyms - Brierley Hill
Classes are fantastic and the new sauna is amazing

Reply from JD Gyms - Brierley Hill
Don’t get me wrong I love Brierley Hill Gym, but the only thing is the changing rooms!! we have a sauna in the Ladies and the men’s gym and there's not enough benches to put your items on to get dressed when you come out of the shower or the sauna… there are no lockers in there so you have to go back into the main changing rooms to get dressed. There are bags clothes everywhere I’ve been told it’s like it’s in the men’s also… I’ve asked many times if this can be resolved and nothing seems to be. All I’m asking is for another bench is that too much to ask?

Reply from JD Gyms - Brierley Hill
Mostly good. New equipment and weights are welcome. Toilets are not cleaned often enough though.
Although , to be fair there are some animals that cant seem to use them properly.
Music is not too loud either, everyone doesn't listen anyway, most have their own choice on.

Reply from JD Gyms - Brierley Hill
Returned to JD Gym a couple of weeks ago great place to go, new equipment and sauna pleasant atmosphere, spotlessly clean.

Reply from JD Gyms - Brierley Hill
Great class with Jacob as always great music x👍🏼
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