Actually really impressed with the equipment. Historically most commercial gyms shy away from having proper platforms - plenty here. The strength equipment has a great balance to it and never seems to... See more
Company replied
Location
Switch location2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I only do classes but they are really good, and a nice bunch of trainers and people around. My only issue is to get in & out of the gym with mobile app. Would be great if an authorization no.would b... See more
Company replied
The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... See more
Company replied
Great welcoming service. Superb vibe, decor, lighting and music. Lots of treadmills out of action though. I’ve not been when it’s busy but lack of machines when busy would be very frustrating. Sam... See more
Company replied
Company details
- #12 of 17 best companies in Gym
About JD Gyms - Bristol
Written by the company
Contact info
2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, United Kingdom
3.9
Great
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lighting very poor would be nice to…
Lighting very poor would be nice to have some natural light. Feels like a prison.
31 May 2026
Reply from JD Gyms - Bristol
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
We’re sorry to hear the lighting hasn’t been to your liking. We understand how important the environment is when training, and your comments about brightness and natural light have been noted and will be passed on 👍
Thanks again for your feedback 💪
The JD Gyms Team 💚
Impressive Strength Equipment
Actually really impressed with the equipment. Historically most commercial gyms shy away from having proper platforms - plenty here. The strength equipment has a great balance to it and never seems to busy to complete a session if you don't mind switching up your routine.
30 April 2026
Reply from JD Gyms - Bristol
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s fantastic to hear you’re impressed with the strength equipment and platforms – that’s something we work hard to get right 🙌 We’re also really pleased to hear you’re able to get a solid session in without it feeling too busy, especially with a bit of flexibility in your routine.
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
Very nice environment
20 April 2026
Reply from JD Gyms - Bristol
Hello – Thanks for taking the time to leave this review! We’re really pleased to hear you enjoyed the environment at the gym.
The JD Gyms Team 💚
Reply from JD Gyms - Bristol
Hello - We're so happy to hear that you find our gym clean and organized! Thank you for your positive feedback, we appreciate it.
The JD Gyms Team 💚
Reply from JD Gyms - Bristol
Hello – Thanks for taking the time to leave this review. With the nature of our buildings and fluctuating weather, the temperature inside the gym can sometimes be affected. We appreciate you sharing your feedback.
The JD Gyms Team 💚
Cleanliness is poor weights are not put…
Cleanliness is poor weights are not put back compared to Swindon Jd gym overall disappointing. Some equipment needs maintenance work done. I’d say slightly better then pure gym at this point.
19 February 2026
Reply from JD Gyms - Bristol
Hi there - Thanks for taking the time to leave this review. We are sorry to hear you weren’t happy with the facilities. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. We value member feedback and are always looking at ways we can continually improve our facilities as we are committed to providing a positive and enjoyable experience for all our members.
Thanks, The JD Gyms Team 💚
Everything you need but wi fi not good…
Everything you need but wi fi not good as no signal on the phone
13 February 2026
Reply from JD Gyms - Bristol
Hello - Thank you so much for the 4‑star review! Please know if you have any issues accessing our Wi-Fi you can press the green buzzer near the turnstiles which will alert a member of the team to come over and assist you.
The JD Gyms Team 💚
Enjoyed the experience there
Enjoyed the experience there. Aesthetics were on point. Abundance of effective machines. Very helpful team members there.
20 January 2026
Reply from JD Gyms - Bristol
Hello, we're happy to hear that you're so impressed with our Bristol gym! We appreciate your recognition of the team's support too.
The JD Gyms Team 💚
Great gym
Great gym, plenty of equipment so something for everyone. I spoke with Mark, who was very helpful and knowledgeable and passionate about his career path.
27 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hello - We appreciate you taking the time to leave us your feedback! We're happy to hear you enjoy the variety of equipment and that our staff was helpful to you.
The JD Gyms Team 💚
Great gym lovely and clean too
Great gym lovely and clean too!
mark was super helpful when I needed some advise on toning up too made me feel really comfortable ☺️
29 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hello - We appreciate you taking the time to leave us a review! We're happy to hear that you find our gym lovely and clean and that our staff was helpful and made you feel comfortable.
The JD Gyms Team 💚
Mark was very helpful and helped me and…
Mark was very helpful and helped me and a friend with our JD gym membership. Thank you!
28 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hello - We appreciate you taking the time to leave us a review. We're so happy to hear that you and your friend found our team member helpful with your memberships!
The JD Gyms Team 💚
Reply from JD Gyms - Bristol
Hi - Thanks for taking the time to leave a review. If you've recently joined and are having issues accessing the gym, either speak to a member of staff when you next visit who can take a look at your membership for you. Or alternatively, this may be due to the DD information entered when joining being incorrect. You can check and provide new DD details here: https://secure.harlands-ddms.co.uk/payflex/jd/
The JD Gyms Team 💚
Been to this gym a few times now
Been to this gym a few times now, and Mark has been fantastic at explaining everything to me and showing me how to use the equipment, this gym has a great atmosphere and would recommend to anyone.
26 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hello - We appreciate your kind words! It's great to hear that you've had a positive experience at our gym and that our team has been helpful. Thanks for recommending us!
The JD Gyms Team 💚
Jd gym is fantastic
Jd gym is fantastic, upbeat music, great equipment, and the new AGM Mark is very friendly and helpful.
25 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hello - We appreciate your positive feedback! We're happy you enjoy the music and equipment, and that our team is helpful.
The JD Gyms Team 💚
Great gym
Great gym with all the equipment you need.
Mark was very helpful and friendly.
16 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Bristol gym!
Best wishes, The JD Gyms Team 💚
Amazing environment
Great gym, great environment with amazing friendly staff..
Mark was very approachable, helpful, with a wide range of knowledge to get me settled into my first session..
24 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚
Great gym and even better PT
Great gym and even better PT. Look for Mark Townsend and your life will change
25 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hello - We're happy to hear that you enjoyed your experience at the gym! We appreciate you mentioning the team members who made it special.
The JD Gyms Team 💚
JD Gym Review - Mark Townsend
I’ve been training at JD for the past 3 years but the past few months have completely transformed my experience having now picked up one of their own PTs who’s hard work has been recognised and paid off with his role at JD Bristol. Mark Townsend has been brilliant for me and others too and has really driven me to see progress in my fitness journey, especially needing that expertise and care and passion following recovery from a recent operation and I’m now lifting heavier than ever before !! While I did enjoy JD before I am now loving and even looking forward to my workouts and more motivated than I’ve been at all through out my journey which I can hands down say is down to Mark.
25 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hello, we're happy to hear that you're so impressed with our Bristol gym! We appreciate your recognition of the team's support too.
The JD Gyms Team 💚
Great gym nice and clean with smart…
Great gym nice and clean with smart apparatus. Really good to bump into Mark who works there telling me if needed help with any of the equipment as I was knew to the gym don’t hesitate to let him know. Made me feel really comfortable as I’d only been to gyms a handful of times over the years.
23 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hello - Thank you so much for your 5-star review! We’re thrilled to hear you’ve had a great experience and that our staff have made such a positive impression.
Thanks, The JD Gyms Team 💚
So this is the first time visiting the…
So this is the first time visiting the gym and I was met by a man called mark who was very pleasant ,gave me some good information and very good knollage of equipment and how to use it will definitely be back
23 January 2026
Unprompted review
Reply from JD Gyms - Bristol
Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.