JD Gyms - Mansfield Reviews 271

TrustScore 4.5 out of 5

4.6

Old Mill Lane, NG19 9BG Mansfield, England, GB


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Rated 4 out of 5 stars

Instructors Tiffany and Lily are brilliant. I really enjoy going to their classes. Unfortunately the space that they use is poorly temperature controlled and is either too hot or too cold due to negle... See more

Company replied

Rated 4 out of 5 stars

Mansfield JD is a fantastic gym. Lily’s bootcamp and circuit classes are brilliant - she keeps everyone engaged with her energy, enthusiasm and constant encouragement. The classes are fun, have a gre... See more

Company replied

Rated 5 out of 5 stars

Every Zumba class with Louise is a Party! shake, shimmy & boogie away with awesome routines & regular themed classes. Getting fit has never been so much fun, shake your stresses away & lose yourself i... See more

Company replied

Rated 5 out of 5 stars

I've been a member since before JD took over and in the many years I've attended various gyms, I like this one the best. The atmosphere is friendly so you can go without any intimidation. It's clean,... See more


Company details

  1. #11 of 17 best companies in Gym

About JD Gyms - Mansfield

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Old Mill Lane, NG19 9BG, Mansfield, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

271 reviews

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Rated 5 out of 5 stars

JD Gyms. Brilliant 👏

Great Site For All Kinds Of Fitness. Relaxed. Feel at ease. Great Gym!

20 May 2026
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Reply from JD Gyms - Mansfield

Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you’re enjoying the gym and that you find it relaxed and easy to train in. It’s great to know you feel comfortable and at ease while working out, and that the facilities support all types of fitness. Thanks for sharing your feedback — it’s great to hear you’re having such a positive experience.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good

Staff here are friendly! I feel safe and comfortable here

27 April 2026
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Reply from JD Gyms - Mansfield

Hi there – Thank you for taking the time to leave us a review, we’re really pleased to see your positive feedback ⭐
It’s great to hear that you find the team friendly and that you feel safe and comfortable in the gym – that’s exactly the environment we aim to create for all our members 🙌
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚

Rated 1 out of 5 stars

Hardest cancellation experience I’ve had

They make it a mission to cancel your contract

29 March 2026
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Reply from JD Gyms - Mansfield

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Mansfield logo

Reply from JD Gyms - Mansfield

Hi - We're glad you enjoyed your visit! Thank you for your feedback about our team and cleanliness.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great equipment

Great equipment, great space and variety, clean environment. I enjoy being able to safely work out and enjoy the music being played.

11 March 2026
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Reply from JD Gyms - Mansfield

Hello - Thank you so much for the 4‑star review! We’re really glad to hear you had a positive experience. If there’s anything we can do to make it a full 5 stars next time, we’d love to hear your feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Customer Service is just one poor element to this Gym

I would give this Gym 0 stars if I had the option!
where to even start with this pathetic Gym!
1) Car park is shocking! You cannot get parked at any times of the day that working people can get to the gym
2) Over crowded and full of posers and girls just there for the gram.
3) Groups of lads just hogging equipment which is actually working
4) Equipment is always broken
5) Customer service is an absolute joke. Been trying to cancel my membership for 3 weeks now and I have send multiple emails and they are just ignoring me

1 March 2026
Unprompted review
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Reply from JD Gyms - Mansfield

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience hasn’t met expectations, we appreciate you sharing your feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great looking nice

Great looking nice

1 March 2026
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Reply from JD Gyms - Mansfield

Hello – Thanks for the great review! It’s great to hear you think the gym looks nice.
The JD Gyms Team 💚

Rated 5 out of 5 stars

It’s wicked

4 March 2026
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Reply from JD Gyms - Mansfield

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Best gym I have attended and would…

Best gym I have attended and would recommend. Great service, equipment and always helpful and polite staff 👍🏼

28 February 2026
Unprompted review
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Reply from JD Gyms - Mansfield

Hello - We appreciate you taking the time to leave us a review. We are so happy to hear you enjoyed the equipment!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice gym lovely staff

28 February 2026
Unprompted review
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Reply from JD Gyms - Mansfield

Hello - We're happy you enjoyed the gym and found our staff lovely. Thanks for your feedback!
The JD Gyms Team 💚

Rated 5 out of 5 stars

First proper time at a gym and…

First proper time at a gym and everything I needed was there and got some help from my friends on getting started, really good time

23 February 2026
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Reply from JD Gyms - Mansfield

Hello - We're happy to hear that you had a really good first gym experience and found everything you needed. Thank you for sharing your positive feedback with us!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Was fantastic

Was fantastic

14 February 2026
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Reply from JD Gyms - Mansfield

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

Great that it’s open 24/7

Great that it’s open 24/7, I can go after work with ease!
My only issue is that I feel like I’ve downgraded from my old gym as the cardio equipment is very old and clunky and doesn’t record things properly, thankfully I use my watch for this!
Unable to find the sanitizer to wipe things down after use but I did find red buckets with cloths in, unsure if that is this?
I feel the changing rooms need to be open later to as I’m having to go to work in gym clothes as when I’m going to the gym the changing rooms are shut.
The price isn’t that far off my old gym and the amount of people that go I feel they could invest in better equipment.
Also leg curls and extension machines are not built for short people

13 February 2026
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Reply from JD Gyms - Mansfield

Hi there - Thanks for taking the time to leave this review. Our Mansfield gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy! If you ever have any questions, please let a member of the team in the gym know or feel free to email the Manager on mansfield@jdgyms.co.uk
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Staff are really helpful and great gym…

Staff are really helpful and great gym loads of equipment to use

6 February 2026
Unprompted review
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Reply from JD Gyms - Mansfield

Hello - We appreciate you taking the time to leave us a review! We're happy to hear you find our staff helpful and enjoy our wide range of equipment.
The JD Gyms Team 💚

Rated 4 out of 5 stars

I joined the gym 2 weeks ago and…

I joined the gym 2 weeks ago and absolutely love it. At first the gym is very large and quite over whelming, I think with no reception or staff about that makes it harder with using the machines for the first time. But apart from that it's great, women's room is really good. The gym itself is very clean and the facilities are fantastic. I haven't tried a class yet.

11 January 2026
Unprompted review
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Reply from JD Gyms - Mansfield

Hello - We're happy to hear you love the gym! We appreciate your feedback regarding the initial overwhelming feeling and are always looking at ways to improve the member experience. We're glad you appreciate the cleanliness and facilities!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Woman’s gym and classes

I’ve had nothing but I great experience with this gym. I struggle with anxiety, but saw there was a women’s only gym. As soon as I walked in there I felt relaxed and calm. There’s also classes that take place. Me and my friends do Pilates and dance class. It’s so much fun and the coach’s that run these classes are so lovely. Nothing but comfort.

4 January 2026
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Reply from JD Gyms - Mansfield

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Jd gym

Friendly staff,no ego lifters, friendly members,very very clean,

31 December 2025
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Reply from JD Gyms - Mansfield

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Bravo to Mansfield JD Gyms

I’ve been going to MANSFIELD JD GYMS for about 5 years now and it has made such a positive impact on my health and wellbeing. You’re looked after by a company of brilliant professionals who care about you getting the best out of your exercise experience. The equipment is good, but I mainly attend for the varied and brilliant classes. Special mention to Louise for her fun filled and fantastic zumba classes ( especially love our themed ones), Tiffany for her expert yoga instruction that has transformed my posture and helped to treat aches, pains and locked in tension and Lilly for her brilliant energy and encouragement at Pilates, Dance Fit and Spin. It’s like being part of a huge friendly community and I always feel it’s a highlight of any day.

6 January 2026
Unprompted review
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Reply from JD Gyms - Mansfield

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

New members

Today I had an induction with the lovely Natalie, she showed me around the gym and was very thorough going through the equipment rooms classes ect.
I was made to feel very welcome and comfortable, thank you. 😊

1 January 2026
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Reply from JD Gyms - Mansfield

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

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