JD Gyms - Rotherham Reviews 

326
TrustScore 3.5 out of 5

3.6

Greasbrough Street, S60 1LD Rotherham, England, GB


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Rated 5 out of 5 stars

I’ve had a really great experience at this gym. The facilities are excellent, the equipment is modern and well maintained, and everything is always clean and organised. The atmosphere is friendly an... See more

Company replied

Rated 5 out of 5 stars

Trained at various gyms previously and I must admit JD Gyms Rotherham is a great place to workout whether it be cardio, classes or weights. It's also open 24 hours which is good too and has some great... See more

Company replied

Rated 1 out of 5 stars

No matter what time of day, the gym is constantly busy. The amount of parking is too generous for the amount of machines at the gym. I find the demographic of people there are rude and class it as a n... See more

Company replied

Rated 2 out of 5 stars

The facility is decent. But the access code only works once a day. What do they expect the members to do who train a couple of times in a day (specifically, when no staff is available to provide ma... See more

Company replied


Company details

  1. #15 of 20 best companies in Gym

About JD Gyms - Rotherham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Greasbrough Street, S60 1LD, Rotherham, England, United Kingdom

  • 1709910974

3.6

Average

TrustScore 3.5 out of 5

326 reviews

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3.6

All reviews

(326)

4,582 reviews in the last 12 months

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Rated 5 out of 5 stars

JD Gym Rotherman 👍

It's a nice big gym with plenty of equipment and lots of classes. The price is all in with no contract. There's no joining fee although you have to pay one month upfront so that's really the joining fee.

There are plenty of lockers and showers in the changing rooms and hairdryers (nice)

I've tried quite a few gyms in Rotherham and this one full fills my needs the best.

13 March 2024
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Reply from JD Gyms - Rotherham

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Only been once but it seems a decent…

Only been once but it seems a decent place so far

12 March 2024
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Reply from JD Gyms - Rotherham

Hi there

Thanks for leaving us a review!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent gym with plenty of equipment…

Excellent gym with plenty of equipment and 24 hours access at any time suits me better than any other gym

6 March 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

First week has been amazing

First week has been amazing! Great classes and atmosphere 🤩

3 March 2024
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Reply from JD Gyms - Rotherham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Rotherham gym is over crowded

Rotherham gym is over crowded, can never find any weights as they are all over the place,treadmills been out of order for ages, wouldn't even know what the staff look like been there for over 4 months not seen any as they sit in the
office.

I spent most of my time in the gym walking round looking for equipment etc

Given my notice not a pleasant experience at all

6 March 2024
Unprompted review
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

Thank you for taking the time to leave this review.

We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! If you can't see any staff on the gym floor there is a green buzzer at the entrance and exit, when you press it, a staff member will be notified and will come out to see you

Best wishes
The JD Gyms Team 💚  

Rated 5 out of 5 stars

Excellent facilities friendly safe place

Excellent facilities friendly safe place

28 February 2024
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Reply from JD Gyms - Rotherham

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

i like that there is a separate women’s…

i like that there is a separate women’s side, however it is quite small and there isn’t much equipment for example, a lot of women use the leg press machine but would have to mix with men to do this

26 February 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Really good gym

Just really good experience

14 February 2024
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Reply from JD Gyms - Rotherham

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Awesome Gym

Great Gym clean helpful Staff and has everything you need 5 Stars 👍

7 February 2024
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Reply from JD Gyms - Rotherham

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

I don't like the fact you can't move…

I don't like the fact you can't move the bottom part on all benches,why are they set to a upright position

14 February 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

Good equipment bad changing room

Good equipment, plenty of space but having 24/7 gym and access to the changing room between 8-22 is ridiculous.

7 February 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Gym always packed

Worst gym possible! Always packed, you can never follow a proper workout plan when all the machines are in use. It’s awkward when you go and you see the machine you want to go on, on your plan is in use. Then you get forced to go on the treadmill’s because it would be awkward stood around waiting for the machine to become available. Not good for your mental health at all

10 February 2024
Unprompted review
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Reply from JD Gyms - Rotherham

Hi there

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

What if you need a wee after 8pm

Changing rooms shut at 8pm on Sunday. What are you supposed to do if you need a wee?

4 February 2024
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Reply from JD Gyms - Rotherham

Hello! Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Rotherham, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps!
The JD Gyms Team 💚

Rated 4 out of 5 stars

Has everything what i need but only…

Has everything what i need but only gave 4* due to not having a sauna. Apart from that suites my needs

1 February 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for your feedback.

We will use your review to help us deliver a better experience for each and every visit!

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Dirty gym

I used to go to the Sheffield South JD gym and I would highly recommend that one. I moved house and could bo longer go to the Sheffield South gym anymore due to travel time and up until the Rotherham gym turning 24 hours, I signed to PureGym. I thought I would sign to the Rotherham JD gym given the high regard I had for the Sheffield South. What I would say about the Rotherham gym is, it's dirty... the squat rack weights used to be bright colours but now they are all a shade of brown. From what I can tell, there is no toilet that can be used if you train early morning, as the changing rooms do not open until 6. You have to play dumbbell roulette as there is no order to them. I've told myself to ride it out for a couple weeks as JD gyms have equipment the PureGym doesn't... but I'm not going to lie, at present PureGym is winning in my opinion.

31 January 2024
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Reply from JD Gyms - Rotherham

Hi Gavin

Thank you for taking the time to leave us a review.

With regards to cleaning we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on rotherham@jdgyms.co.uk

We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask!

Finally, due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps!
The JD Gyms Team 💚

Rated 1 out of 5 stars

Not a great start …

I left something in my car and couldn’t get back into the gym and there was no workers to contact. For someone who is anxious to come to the gym this didn’t help. I also usually try coming at quiet times but the ladies area where I like to train is always over crowded and the equipment is being used so I can’t do what I want to do.

3 February 2024
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

Thank you for taking the time to leave us a review.

If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in.  

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to. The email address is rotherham@jdgyms.co.uk

Best wishes
The JD Gyms Team  

Rated 5 out of 5 stars

The welcome was warming

The welcome was warming. The attention is astounding. The place is amazing.

31 January 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

Friendly welcome

Friendly welcome. Matt and Marie showed me around. Lots of space to workout. I will happily keep going.

4 January 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

There is a lot of equipment but there…

There is a lot of equipment but there are two many people and is sometimes hard to find anywhere to work out

1 January 2024
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes
The JD Gyms Team 💚 

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