JD Gyms - Salford Reviews 

271
TrustScore 3 out of 5

3.2

Regent Road, M5 3TP Salford, England, GB


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Rated 5 out of 5 stars

This particular gym has a unique vibe, energised and friendly, very sociable and well integrated, no matter the race, gender, identity people come together well. The staff are friendly, they care, an... See more

Company replied

Rated 5 out of 5 stars

Kinden is amazing the assistant manager full of good vibes and makes classes and workouts amazing, absolutely love the burn class on a Wednesday. We need more skis so glad we’ve new equipment xx

Company replied

Rated 5 out of 5 stars

Great gym and amazing staff! A few things I would love to see improved: - Equipment is fantastic but it's old and some machines break down often or are not getting fixed for ages. - CABLES... See more

Company replied

Rated 2 out of 5 stars

The gym is a bit crowded and always busy, which makes it hard to find available equipment at times. While the facility itself is good, the constant rush can be inconvenient if you prefer a quieter wor... See more

Company replied


Company details

  1. #15 of 20 best companies in Gym

About JD Gyms - Salford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Regent Road, M5 3TP, Salford, England, United Kingdom

  • 1612412339

3.2

Average

TrustScore 3 out of 5

271 reviews

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3.2

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(271)

4,594 reviews in the last 12 months

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Rated 5 out of 5 stars

A gym with a unique vibe

This particular gym has a unique vibe, energised and friendly, very sociable and well integrated, no matter the race, gender, identity people come together well. The staff are friendly, they care, and help where they can. The classes are really good, the instructors are really good too, especially Kinden, the assistant manager and instructor, who is such a positive friendly energised and amazing instructor, his classes are fantastic. The gym is my second home, and it deserves all the praise it gets.

12 August 2026
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s fantastic to hear how much you enjoy the atmosphere in the gym and that it feels like a second home to you 🙌 We’re really pleased to know you find the environment welcoming, friendly and inclusive for everyone. It’s also great to hear such kind words about the team and the classes.
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚

Rated 5 out of 5 stars

Kinden is amazing the assistant manager…

Kinden is amazing the assistant manager full of good vibes and makes classes and workouts amazing, absolutely love the burn class on a Wednesday. We need more skis so glad we’ve new equipment xx

12 August 2026
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hello - Thank you for taking the time to leave us a review. We're so pleased to hear that you're enjoying your classes, and it's fantastic to know that the team is creating such a positive atmosphere.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym and amazing staff! But upgrades needed...

Great gym and amazing staff!

A few things I would love to see improved:
- Equipment is fantastic but it's old and some machines break down often or are not getting fixed for ages.
- CABLES need a complete refurb. The weight stack is so old it's not even clear what weights there are (they've wiped off). And the cables themselves feel like they could snap any time.
- Leg press needs a swap for a better model (perhaps Hammer Strength). It's extremely heavy on the knees and back, just impossible to use.
- We would appreciate more glute machines. Nautilus Glute drive is a godsend but it's popular so an extra one (perhaps Booty Builder) would be amazing. And other glute machines (better abduction, kickback machine)

Upstairs the class room could be utilised so much better. Not everyone goes to classes and when classes are not on, that room doesn't serve much purpose. It could serve as a posing room for bodybuilders - if lights were changed to overhead, LED, directional lights.

Lastly, members should be taught to PUT THEIR WEIGHTS AWAY. Dumbbells are in complete disarray, half of them are on the floor or nowhere to be found.
And we need more dumbbells 30+ kg. They come in only one pair.

12 August 2026
Unprompted review
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Reply from JD Gyms - Salford

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the gym overall and that you rate the range of equipment available 👍
We also really value the detailed suggestions you’ve shared. Feedback around equipment upgrades is incredibly helpful, and we’ll be sure to pass your comments on to the relevant team.
We also understand how frustrating it can be when equipment is left out or not re-racked correctly. If you ever notice this impacting your workout, please feel free to speak to a member of staff who will be happy to help.
Thanks again for your feedback, and keep up the great work 💪
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good service

Even things good serve

3 August 2026
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hello – Thank you for taking the time to leave us a review.
We're pleased to hear that you've had a positive experience so far. We appreciate your feedback and are glad you're finding the facilities meet your needs.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Brilliant gym

Brilliant gym! The classes and options they have to offer are amazing. The staff couldn’t be more helpful, especially Alex and Kinden. The energy Kinden puts in to the place is like no other, 5 stars all round.

29 July 2026
Unprompted review
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Reply from JD Gyms - Salford

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you're enjoying the gym and making the most of the classes and facilities available. It's fantastic to know that you've found the team so helpful and supportive.
Thank you for your amazing feedback and 5-star recommendation.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I love the energy in this gym

I love the energy in this gym. I have been to many gyms and visiting this one was by far my favourite. The energy is on fire. Kinden is a breath of fresh air and so so helpful. Keep doing what you are doing in this gym. Will definitely return.

3 August 2026
Unprompted review
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Reply from JD Gyms - Salford

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you've enjoyed the atmosphere and energy in the gym. Creating a motivating environment that members genuinely want to come back to is something we work hard towards, so it's fantastic to know we've made such a positive impression.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Huge improvements!!

Great stuff members and the new cardio kits are amazing!

27 July 2026
Unprompted review
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Reply from JD Gyms - Salford

Hello - Thank you for taking the time to leave us a 5-star review! We're thrilled to hear you're enjoying the new cardio equipment and appreciate our staff.
The JD Gyms Team 💚

Rated 5 out of 5 stars

5 star staff

The staff and people working there are great. Gym is very old and needs a full refurb, old rusty and bad kit. The main thing is the atmopshere and the team that make it a nice place. Insanely busy at peak times

23 July 2026
Unprompted review
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Reply from JD Gyms - Salford

Hello – Thank you for taking the time to leave a review.
We're pleased to hear that you've had positive experiences with the team. It's great to know that the staff are making such a positive impression. We also appreciate your feedback regarding the facilities and equipment.
Our gyms are very popular and can become particularly busy during peak periods, but we appreciate you taking the time to share your thoughts.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Gym had friendly staff and new cardio…

Gym had friendly staff and new cardio equipment!

20 July 2026
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hello – Thank you for taking the time to leave us a review.
It's great to hear that you've noticed the new cardio equipment and are enjoying the facilities. We're also pleased to know that the team have been friendly and welcoming, helping to create a positive experience during your visits.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Absolutely love salford JD

Absolutely love salford JD. I was unsure and felt uncomfortable about first starting the gym but all the staff have been amazing and made me feel comfortable.Honestly the best part of the day is coming to the gym. PTs are great. I genuinely feel part of the JD family would definatly recommend the classes and well yes… 🫶🏽

15 July 2026
Unprompted review
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Reply from JD Gyms - Salford

Hello – Thank you for taking the time to leave such a wonderful review.
It's fantastic to hear how much you're enjoying your experience at our Salford gym. We understand that starting at a new gym can feel a little daunting, so it's great to know that the team have helped you feel comfortable and supported from the very beginning.
We're also delighted to hear your positive comments about the PTs, classes, and the overall atmosphere. Creating a welcoming environment where members feel part of the community is exactly what we strive for, so it's amazing to hear you feel part of the JD family.
Thank you for your recommendation and for sharing such lovely feedback. We look forward to supporting you on your fitness journey for many more workouts to come! 🫶🏽
The JD Gyms Team 💚

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!

I actually left the gym mainly because of the very rude female janitor who does the night shift. Every time she would see me she would look at me up and down even though I would smile at her. After some time I just stopped smiling at her and when she would see me in the sauna or taking my clothes off she would stare at my body. She would look at me up and down then stare at my belly it was like she wanted me to feel bad and self conscious about myself.

I brushed it off the first few times until it began happening every time she was seeing me. She saw me and my mum (she knows we shower there) she closed off most of the showers so we could not use the other 4 at the end. Then when I went in after my workout she comes around the shower area just to look at me. Pretending to clean when she was just stood there staring at my body. She would just stare at me up and down all the time and I got sick and tired of it so I canceled my direct debit. Dont need to deal with this type of energy in the gym.

When I used to shower she would start cleaning the shower next to me and would wash over the water in the other shower onto my feet. When I would get changed in the separate cubicles she would begin brushing up the floor and throwing the dust onto my feet just outside the cubicle I was in. I felt like I couldn’t defend myself because that is what she actually wanted an excuse to fight me. It became apparent after repeated interactions being the same she had a problem with me and my mum.

I felt extremely harassed by her. She had a thick Nigerian accent so I was finding her difficult to understand but she would shout at us and get us out of the changing rooms by 12am. She would also be talking very loud on the phone too and it would disturb my shower ritual and quiet sauna time. She seems like the type of person who uses their job role to intimate and bully people.

Now reflecting back I think this janitor had some sort of prejudice towards us. I cant help but think that although I dont want to. I cant think of what I have done to her for her to be like that because I was a paying customer just minding my own business. My mum mentioned she got similar stares of her but this woman was targeting me way more than my mum.

If this gym changes a few things around I may consider coming back one day but like I said if you shower at the gym and workout late at night you have to rush out before 12am otherwise you will get screamed at by the janitor. You would think because it is a 24hrs gym that you have access to all facilities during all hours of the day but the changing rooms close at 12am as does the top part of this gym at 10pm. So you really can only use the bottom part of the gym.

The weights area is also so tiny and very overcrowded most of the time so you have to wait to use a machine. The machines are either broken down, torn up or some old machine. Many of their treadmills were out of service too.

The showers are so bad too because you have to keep pressing the button for the water to come out only to get a little stream and I can hear many others get annoyed with the showers so I think this is done on purpose so people dont use the water. However it is a good way to get members to leave and join elsewhere.

Also JD gyms are very stubborn in extending the parking for their members. You only get 3 hours which considering the fact that its in a retail park you can only use the gym and then have to rush out right away. I want to do shopping there too but cant because I dont want to get a ticket. I've also heard many people complain about this exact same issue and how JD Gyms wont really do much about it. They are set in their ways of 3hrs no extension so good luck trying to convince them otherwise.

There is also a very rude staff here who could not help himself but give me dirties every time he saw me. I ignored it and I asked him for help once (since that is his job) and he was huffing and puffing and rolling his eyes because he clearly finds basic kindness and doing his job very hard to do but started being friendly with other male members as soon as I walked away from him. I thought maybe I was overthinking the dirty looks thing but this interaction with him confirmed he had something against me. He found it so funny that he was being rude that he began laughing to himself as I walked away in distress. Dont know why someone would find that funny but he does. People are paying this man and this is how he is being with random people he doesn't know. Cant imagine what he must be like with his paying clients.

A bunch of bullies work here. Which should not be the case the gym is recommended if you have mental health issues and then having to encounter people like this is a real shame. I dont want this happening to others, but a bully is a bully. My advice. Save your money and go elsewhere.

7 July 2026
Unprompted review
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Reply from JD Gyms - Salford

Hello – Thank you for taking the time to leave this review.
We're very sorry to hear about your experience and the concerns you've raised. No member should ever feel uncomfortable whilst using our facilities, so it's disappointing to read that this was your experience.
Thank you for bringing this feedback to our attention. We appreciate you taking the time to share your experience and will ensure it is shared with the relevant teams for review.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good but showers smell bad and other…

Good but showers smell bad and other things are fine

27 May 2026
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you’re happy with the gym overall 👍

We’re really sorry to hear about your experience with the showers. This isn’t the standard we aim to provide, and we understand how important cleanliness is, especially in those areas. We’ll ensure your comments are passed on to the gym team so this can be looked into and improved.

If you notice anything during your visit, please don’t hesitate to let a member of staff know so it can be sorted as quickly as possible.

Thanks again for your feedback!

The JD Gyms Team 💚

Rated 3 out of 5 stars

Weight training equipment is outdated

The gym has a good space for classes and cardio equipment, but the weight training equipment is outdated and poorly positioned within the space.

2 May 2026
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Reply from JD Gyms - Salford

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you’re enjoying the space for classes and cardio equipment 👍

We’re sorry to hear that the weight training equipment hasn’t fully met your expectations. We understand how important layout and up‑to‑date kit are for a smooth workout, so we really value you bringing this to our attention. We’ll ensure your comments are passed on to the relevant team.

Thanks again for your feedback – it really helps us continue to improve the experience for all our members 💪

The JD Gyms Team 💚

Rated 1 out of 5 stars

Gym poorly laid out and ever crammed…

Gym poorly laid out and ever crammed in. Old equipment and dirty gym.

20 April 2026
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Reply from JD Gyms - Salford

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that you’ve found the gym layout cramped and felt disappointed with the condition and cleanliness of the equipment. This isn’t the experience we want for our members. Our teams do carry out regular maintenance and cleaning checks, and feedback like this helps highlight where improvements may be needed. If you notice anything specific while you’re in the gym, please let a member of the team know so it can be addressed.
The JD Gyms Team 💚

Rated 2 out of 5 stars

You really need to invest in some new…

You really need to invest in some new equipment, everything is old and falling apart

16 April 2026
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hello – Thanks for taking the time to leave this review.
We’re sorry to hear that you’ve been disappointed with the condition of the equipment, as this isn’t the experience we want for our members. Our gym teams do carry out regular maintenance checks and work with our equipment providers to repair or replace kit as quickly and safely as possible, but we understand how frustrating it can be when equipment feels worn or out of order.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Downhill

I used to love this gym however after recent visits there is much to be desired.
The classes are great, however it can be unreliable at the salford one, going to the gym for a class to be cancelled is awful. A lot of the equipment are now worn but what has caused me to cancel the membership is the use of the saunas. There is now a culture of women going to the sauna fully clothed in their gym wear even trainers and it is so gross!
I have written to management about it advised a significant goes up on the door but nothing has been done and it has gotten worse if anything.

Thank you for the reply, as suggested in an email sent previously, you really should consider putting up a sign that goes on the door about outdoor wear in the sauna, as well as the longer more detailed signed already on the side which gets ignored with regard to sauna etiquette, I have seen similar at NRG whereby it is much better potentially because it is harder to ignore.

1 January 2026
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hello – Thanks for taking the time to leave this review. We’re pleased to hear you’ve enjoyed the classes, but we’re sorry to learn about the disappointment caused by cancelled sessions and the condition of some equipment. We understand how frustrating this can be. We do have gym rules in place to ensure facilities are used appropriately and comfortably for everyone, and we’re sorry to hear this hasn’t been your experience recently. Thank you for sharing your feedback and for taking the time to highlight these concerns
The JD Gyms Team 💚

Rated 1 out of 5 stars

Too busy

Too busy, equipment is everywhere and machines cramped together. The weights section is an absolute mess. Awful gym experience, cancelled membership immediately.

29 March 2026
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Reply from JD Gyms - Salford

Hi there - Thanks for taking the time to leave this review. It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day. We understand how frustrating it can be when equipment is not where it should be and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back.
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi - We're glad to hear you had a good first impression. Thank you for letting us know about your experience.
The JD Gyms Team 💚

Rated 4 out of 5 stars

It was my first time at the gym

It was my first time at the gym. It was really nice, a little bit crowded but I didn’t have a problem finding machines to work out. What bothered me was no soap in the toilet sinks. They were empty!!! Other than that were all good 👍🏻.

28 March 2026
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Reply from JD Gyms - Salford

Hello - Thanks for taking the time to leave a review. We’re glad parts of your experience were positive, and we’re always keen to improve. Our cleaning teams frequently go around the gym and are always on hand should you notice anything, please just let them know.
Thank you, The JD Gyms Team 💚

Rated 1 out of 5 stars

Probably the only commercial gym where you get less than you paid for

Local gym equipment was terrible and the changing rooms were closed. App is borderline useless and customer support is genuinely non existent. Cancelled my membership and it told me it could take UP TO A MONTH to process and they can charge you for the next month in this time? Happened to me last time I was with them but wanted to give them another try, was not worth it in the slightest

28 March 2026
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Reply from JD Gyms - Salford

Hi – Thank you for your review, we're very sorry to hear your experience. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

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