JD Gyms - SalfordReviews 

262
TrustScore 2.5 out of 5

2.7

Regent Road, M5 3TP Salford, England, GB


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Rated 4 out of 5 stars

It's a very nice gym with good quality equipment, well designed layout and nice changing rooms. I enjoy coming here. My biggest disappointment is JD's online tools/apps which is very minimal and you... See more

Company replied

Rated 5 out of 5 stars

Had an induction on a Sunday morning - friendly, professional, informative, PT. The way the gym is set out ie each area being separate but spacious is great. When it's quiet you could almost feel like... See more

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Rated 5 out of 5 stars

Been a member a long time as it's so close to home, I know lots of the members but not had much great to say about staff as they have never seemed to care much, but over past few months majority of st... See more

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Rated 3 out of 5 stars

hopefully it dies down after the usual january rush for health (but i'm not holding my breath as demand for gyms is skyrocketing) but it's too busy at the moment, even during the "quieter times.... See more

Company replied


Company details

  1. #13 of 18 best companies in Gym

About JD Gyms - Salford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Regent Road, M5 3TP, Salford, England, United Kingdom

  • 1612412339

2.7

Poor

TrustScore 2.5 out of 5

262 reviews

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2.7

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(262)

4,357 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!

I actually left the gym mainly because of the very rude female janitor who does the night shift. Every time she would see me she would look at me up and down even though I would smile at her. After some time I just stopped smiling at her and when she would see me in the sauna or taking my clothes off she would stare at my body. She would look at me up and down then stare at my belly it was like she wanted me to feel bad and self conscious about myself.

I brushed it off the first few times until it began happening every time she was seeing me. She saw me and my mum (she knows we shower there) she closed off most of the showers so we could not use the other 4 at the end. Then when I went in after my workout she comes around the shower area just to look at me. Pretending to clean when she was just stood there staring at my body. She would just stare at me up and down all the time and I got sick and tired of it so I canceled my direct debit. Dont need to deal with this type of energy in the gym.

When I used to shower she would start cleaning the shower next to me and would wash over the water in the other shower onto my feet. When I would get changed in the separate cubicles she would begin brushing up the floor and throwing the dust onto my feet just outside the cubicle I was in. I felt like I couldn’t defend myself because that is what she actually wanted an excuse to fight me. It became apparent after repeated interactions being the same she had a problem with me and my mum.

I felt extremely harassed by her. She had a thick Nigerian accent so I was finding her difficult to understand but she would shout at us and get us out of the changing rooms by 12am. She would also be talking very loud on the phone too and it would disturb my shower ritual and quiet sauna time. She seems like the type of person who uses their job role to intimate and bully people.

Now reflecting back I think this janitor had some sort of prejudice towards us. I cant help but think that although I dont want to. I cant think of what I have done to her for her to be like that because I was a paying customer just minding my own business. My mum mentioned she got similar stares of her but this woman was targeting me way more than my mum.

If this gym changes a few things around I may consider coming back one day but like I said if you shower at the gym and workout late at night you have to rush out before 12am otherwise you will get screamed at by the janitor. You would think because it is a 24hrs gym that you have access to all facilities during all hours of the day but the changing rooms close at 12am as does the top part of this gym at 10pm. So you really can only use the bottom part of the gym.

The weights area is also so tiny and very overcrowded most of the time so you have to wait to use a machine. The machines are either broken down, torn up or some old machine. Many of their treadmills were out of service too.

The showers are so bad too because you have to keep pressing the button for the water to come out only to get a little stream and I can hear many others get annoyed with the showers so I think this is done on purpose so people dont use the water. However it is a good way to get members to leave and join elsewhere.

Also JD gyms are very stubborn in extending the parking for their members. You only get 3 hours which considering the fact that its in a retail park you can only use the gym and then have to rush out right away. I want to do shopping there too but cant because I dont want to get a ticket. I've also heard many people complain about this exact same issue and how JD Gyms wont really do much about it. They are set in their ways of 3hrs no extension so good luck trying to convince them otherwise.

There is also a very rude staff here called Wasim who could not help himself but give me dirties every time he saw me. I ignored it and I asked him for help once (since that is his job) and he was huffing and puffing and rolling his eyes because he clearly finds basic kindness and doing his job very hard to do but started being friendly with other male members as soon as I walked away from him. I thought maybe I was overthinking the dirty looks thing but this interaction with him confirmed he had something against me. He found it so funny that he was being rude that he began laughing to himself as I walked away in distress. Dont know why someone would find that funny but he does. People are paying this man and this is how he is being with random people he doesn't know. Cant imagine what he must be like with his paying clients.

A bunch of bullies work here. Which should not be the case the gym is recommended if you have mental health issues and then having to encounter people like this is a real shame. I dont want this happening to others, but a bully is a bully. My advice. Save your money and go elsewhere.

12 June 2026
Unprompted review
Rated 4 out of 5 stars

Good but showers smell bad and other…

Good but showers smell bad and other things are fine

27 May 2026
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you’re happy with the gym overall 👍

We’re really sorry to hear about your experience with the showers. This isn’t the standard we aim to provide, and we understand how important cleanliness is, especially in those areas. We’ll ensure your comments are passed on to the gym team so this can be looked into and improved.

If you notice anything during your visit, please don’t hesitate to let a member of staff know so it can be sorted as quickly as possible.

Thanks again for your feedback!

The JD Gyms Team 💚

Rated 3 out of 5 stars

Weight training equipment is outdated

The gym has a good space for classes and cardio equipment, but the weight training equipment is outdated and poorly positioned within the space.

2 May 2026
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Reply from JD Gyms - Salford

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you’re enjoying the space for classes and cardio equipment 👍

We’re sorry to hear that the weight training equipment hasn’t fully met your expectations. We understand how important layout and up‑to‑date kit are for a smooth workout, so we really value you bringing this to our attention. We’ll ensure your comments are passed on to the relevant team.

Thanks again for your feedback – it really helps us continue to improve the experience for all our members 💪

The JD Gyms Team 💚

Rated 1 out of 5 stars

Gym poorly laid out and ever crammed…

Gym poorly laid out and ever crammed in. Old equipment and dirty gym.

20 April 2026
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Reply from JD Gyms - Salford

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that you’ve found the gym layout cramped and felt disappointed with the condition and cleanliness of the equipment. This isn’t the experience we want for our members. Our teams do carry out regular maintenance and cleaning checks, and feedback like this helps highlight where improvements may be needed. If you notice anything specific while you’re in the gym, please let a member of the team know so it can be addressed.
The JD Gyms Team 💚

Rated 2 out of 5 stars

You really need to invest in some new…

You really need to invest in some new equipment, everything is old and falling apart

16 April 2026
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Reply from JD Gyms - Salford

Hello – Thanks for taking the time to leave this review.
We’re sorry to hear that you’ve been disappointed with the condition of the equipment, as this isn’t the experience we want for our members. Our gym teams do carry out regular maintenance checks and work with our equipment providers to repair or replace kit as quickly and safely as possible, but we understand how frustrating it can be when equipment feels worn or out of order.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Downhill

I used to love this gym however after recent visits there is much to be desired.
The classes are great, however it can be unreliable at the salford one, going to the gym for a class to be cancelled is awful. A lot of the equipment are now worn but what has caused me to cancel the membership is the use of the saunas. There is now a culture of women going to the sauna fully clothed in their gym wear even trainers and it is so gross!
I have written to management about it advised a significant goes up on the door but nothing has been done and it has gotten worse if anything.

Thank you for the reply, as suggested in an email sent previously, you really should consider putting up a sign that goes on the door about outdoor wear in the sauna, as well as the longer more detailed signed already on the side which gets ignored with regard to sauna etiquette, I have seen similar at NRG whereby it is much better potentially because it is harder to ignore.

1 January 2026
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hello – Thanks for taking the time to leave this review. We’re pleased to hear you’ve enjoyed the classes, but we’re sorry to learn about the disappointment caused by cancelled sessions and the condition of some equipment. We understand how frustrating this can be. We do have gym rules in place to ensure facilities are used appropriately and comfortably for everyone, and we’re sorry to hear this hasn’t been your experience recently. Thank you for sharing your feedback and for taking the time to highlight these concerns
The JD Gyms Team 💚

Rated 1 out of 5 stars

Too busy

Too busy, equipment is everywhere and machines cramped together. The weights section is an absolute mess. Awful gym experience, cancelled membership immediately.

29 March 2026
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Reply from JD Gyms - Salford

Hi there - Thanks for taking the time to leave this review. It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day. We understand how frustrating it can be when equipment is not where it should be and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great

Great. A friendly place. Very popular.

1 April 2026
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Reply from JD Gyms - Salford

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi - We're glad to hear you had a good first impression. Thank you for letting us know about your experience.
The JD Gyms Team 💚

Rated 4 out of 5 stars

It was my first time at the gym

It was my first time at the gym. It was really nice, a little bit crowded but I didn’t have a problem finding machines to work out. What bothered me was no soap in the toilet sinks. They were empty!!! Other than that were all good 👍🏻.

28 March 2026
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Reply from JD Gyms - Salford

Hello - Thanks for taking the time to leave a review. We’re glad parts of your experience were positive, and we’re always keen to improve. Our cleaning teams frequently go around the gym and are always on hand should you notice anything, please just let them know.
Thank you, The JD Gyms Team 💚

Rated 1 out of 5 stars

Probably the only commercial gym where you get less than you paid for

Local gym equipment was terrible and the changing rooms were closed. App is borderline useless and customer support is genuinely non existent. Cancelled my membership and it told me it could take UP TO A MONTH to process and they can charge you for the next month in this time? Happened to me last time I was with them but wanted to give them another try, was not worth it in the slightest

28 March 2026
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Reply from JD Gyms - Salford

Hi – Thank you for your review, we're very sorry to hear your experience. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 1 out of 5 stars

The bathroom smelled of urine and was…

The bathroom smelled of urine and was unkept, I am hoping my second visit will be better.

11 March 2026
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 2 out of 5 stars

A lot of room for improvement

Pros:
- size of the gym
- friendly staff
- range of equipment/machines
- classes included

Cons:
- dirty and messy, frequently see weights not put back, empty water bottles and food packets around, sometimes used gum and nicotine pouches are left on equipment - this is due to a domino effect from others thinking that the staff can clean up after them
- the pipes in the changing rooms/bathrooms have an odour

Overall, it has lots of potential but I think they need more support from the company to maintain the cleanliness. Members who are caught contributing to leaving mess/not putting equipment back should get a warning or a ban because it is being treated like a dumping ground.

It is also due a refurbishment to match the standard of the JD gym in town.

11 February 2026
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there – Thanks for the review. It's great to hear you are enjoying the equipment we have available and that our staff have made a positive impression. Sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on salford@jdgyms.co.uk
Thank you, The JD Gyms Team 💚

Rated 2 out of 5 stars

The women’s changing room and the gym…

The women’s changing room and the gym areas are very dirty. I can’t find anything I’m looking for because everything is so messy — the equipment needs to have designated places.

4 February 2026
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Reply from JD Gyms - Salford

Hi there – Thanks for the review. We do have our cleaning team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed, please do feel free to let a member of the team know.
Thank you, The JD Gyms Team 💚

Rated 5 out of 5 stars

Quality gym loads of good equipment and…

Quality gym loads of good equipment and the staff are very friendly and helpful.

31 January 2026
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Reply from JD Gyms - Salford

Hello - We appreciate you taking the time to leave us a review! We're so glad to hear that you enjoy our equipment and friendly staff.
The JD Gyms Team 💚

Rated 3 out of 5 stars

frustratingly busy, even during "quiet" times

hopefully it dies down after the usual january rush for health (but i'm not holding my breath as demand for gyms is skyrocketing) but it's too busy at the moment, even during the "quieter times."

other than that, it's pretty good, well equipped, good facilities.

would be useful to have a feature in the app that tracks and tells you how busy the gym currently is so you can wait to go at a better time when it's not so busy.

waiting around for free equipment isn't great, especially considering that's why i switched gyms in the first place

19 January 2026
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Reply from JD Gyms - Salford

Hello - We appreciate your feedback. It's good to know you find our facilities well-equipped. We understand that the gym can get busy during peak hours, and we're always working to ensure that everyone has access to the equipment they need.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Way too busy

The gym is very well equipped. However, it's constantly busy. Even during the "quiet times" it's so busy I need to wait for the equipment to become free

18 January 2026
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I enjoy it a lot.

28 November 2025
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

salford gym

Hi, I just move from manchester JD gym to saldford. The bad thing is that the lady shower room is too smelly ,can you make sure clean it probably.

14 December 2025
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Slow WiFi

I like everything, except for the WiFi that has no bandwidth at all. I need it to run my training app. That’s a shame.

28 November 2025
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

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