Facilities are good. Have not tried any classes yet, nor spent much time in this gym yet but first impressions good. Would be better if more staff were present as there appears to be no one! Also, the... See more
Company replied
Kilner Way, S6 1NN Sheffield, England, GB
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Facilities are good. Have not tried any classes yet, nor spent much time in this gym yet but first impressions good. Would be better if more staff were present as there appears to be no one! Also, the... See more
Company replied
Really amazing gym and has everything you need. But the toilets are so unhygienic and not clean also the showers are terrible sometimes can be the best part of finishing your workout routine and they'... See more
Company replied
Customer service rubbish has to wait to long for a reply thegym I go in as well needs updating there’s only 4 stairmasters and around 15 cross trainers but what ever time I go the cross trainers are m... See more
Company replied
-Warm and clean showers (important for heavy trainers you don’t want your muscles get cold to much) -Looking after the equipment nicely and machines get repaired as soon -large gym with a very go... See more
Company replied
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Kilner Way, S6 1NN, Sheffield, England, United Kingdom
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Reply from JD Gyms - Sheffield North
Bike was stolen out side staff informed straight away and dint tell anyone in gym came out 50 minutes later to no bike wouldn't show cctv had to get informed by members of public

Reply from JD Gyms - Sheffield North
Never no wipes to clean the machines down there is no vibe music low. Boring gym

Reply from JD Gyms - Sheffield North
Good size gym lovely staff and close by value for money

Reply from JD Gyms - Sheffield North
I signed up to a trial and notified them before the trial ended they still charged me and I told them I had an episode of collapsing and after undergoing test I was told not to train for a period they ignored me completely.

Reply from JD Gyms - Sheffield North
Need to have new equipment as south side in Sheffield has but north hasn’t absolutely shocking behaviour by jd gyms

Reply from JD Gyms - Sheffield North
Not much equipment in the women’s section and always smells. No aircon, even on really hot days.
It’s almost impossible to cancel when they get your bank details. Poor facilities and nobody answers the call line.
Update to your response:
You cannot simply ‘cancel’ membership. There is no tab for it. You have to submit a form which isn’t responded to immediately and takes a while.

Reply from JD Gyms - Sheffield North

Reply from JD Gyms - Sheffield North
Customer service rubbish has to wait to long for a reply thegym I go in as well needs updating there’s only 4 stairmasters and around 15 cross trainers but what ever time I go the cross trainers are mainly empty. 50 percent of The lockers are broke as some one damaged them about 4/5 week ago still not fixed.

Reply from JD Gyms - Sheffield North
I’m trying to cancel my membership it shouldn’t take this long

Reply from JD Gyms - Sheffield North
I'll be giving it 1 more month before leaving.
people are fed up.
Broken and poorly maintained equipment, Pins missing from machines, rusty cable attachments, 1 rope attachment for the entire gym, you ask if anymore are available and get a response from a member of staff such as, oh there maybe one down there, I'm busy.
Dirty floors, filthy showers, all the lockers broken.
Absolute shambles.
you see gyms now with saunas, this gym struggles with hot water.
If they dare put the price up again I'll be off before a month.
Loads of people leaving.

Reply from JD Gyms - Sheffield North
Able to come at various times in the week,on the down side the number of lockers broken/damaged could be off putting to people

Reply from JD Gyms - Sheffield North

Reply from JD Gyms - Sheffield North

Reply from JD Gyms - Sheffield North
Having just had a 70th birthday I decided to try and keep fit, I've thourly enjoyed my visits, the staff were very helpful and helped me with all my questions

Reply from JD Gyms - Sheffield North

Reply from JD Gyms - Sheffield North
I like the gym a lot more machines lists of space much better and enjoy coming to do my work out

Reply from JD Gyms - Sheffield North
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