Just rejoined Parc Tawe JD after going to another gym for couple years. Signed up for the les mills body pump classes - and had the first one with Keira Kane this morn! And she was amazing and Ive bee... See more
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Just rejoined Parc Tawe JD after going to another gym for couple years. Signed up for the les mills body pump classes - and had the first one with Keira Kane this morn! And she was amazing and Ive bee... See more
Company replied
Generally an unpleasant gym to train at. The cleanliness is rough and the whole place is untidy. Plates are difficult to locate and staff/ users etiquette is indicative of poor culture nurturing. Lo... See more
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Experience can be improved. Timely update for class schedule. Sometimes it’s being updated an hour ago which brings uncertainty. In case class is cancelled, must be updated on app. A red colou... See more
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Love going to this gym! All the staff are so friendly and the equipment is always well kept! The classes taught my Keira and Grayshon are my favourite always leave those classes feeling so motivated!... See more
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3 Glamorgan, Parc Tawe North, SA1 2AA, Swansea, Wales, United Kingdom
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I like the gym's facilities, especially that there is a female only section.

Reply from JD Gyms - Swansea
Just rejoined Parc Tawe JD after going to another gym for couple years. Signed up for the les mills body pump classes - and had the first one with Keira Kane this morn! And she was amazing and Ive been to other bodypumps but she seemed to act like she really wanted to be there which makes a world of difference than just going through the motions!

Reply from JD Gyms - Swansea
The staff are lovely there, anytime I required any sort of help from advice to how the machines work they provided answers.

Reply from JD Gyms - Swansea
Love going to this gym! All the staff are so friendly and the equipment is always well kept! The classes taught my Keira and Grayshon are my favourite always leave those classes feeling so motivated!

Reply from JD Gyms - Swansea
First small gym very busy at a time you cant train, lokers shut at 10 oclock which is redicilious for a 24 hours gym, most equipment is for cardio not much for body building

Reply from JD Gyms - Swansea
Generally an unpleasant gym to train at. The cleanliness is rough and the whole place is untidy. Plates are difficult to locate and staff/ users etiquette is indicative of poor culture nurturing. Lots of the equipment is frayed or damaged leading to awkwardness during movements. All of this doesnt come close to how bad the benches near the dumbell rack are though. Almost impossible to use flat as the seat is permanently arched up. Whose idea was that?
Anyway, I wouldn't train here if I could avoid it. Gained a star for 24 hour convenience, although I feel that it contributes to lots of these problems.

Reply from JD Gyms - Swansea
Excellent gym and staff!!
Love the gym experience there would highly recommend!

Reply from JD Gyms - Swansea
Thieves! JD have taken £41:99 from my account without my authority. Membership is £27:99 apparently. I’ve been trying to contact their customer services, response takes up to 10 days for each response. Their app / account is non user friendly for those with learning difficulties. Diabolical app and customer services

Reply from JD Gyms - Swansea
Could not gain access to the gym tonight at 19:30. I Pressed the green button for 20 minutes, but nobody came. Called Parc Tawe and again, no answer.

Reply from JD Gyms - Swansea
The gym is good, lots of machines and the ladies gym is a nice safe space with reasonable room.
The classes are the highlight - particularly Gerwyn’s yoga classes. I have really improved my flexibility, stability and peace of mind through doing these. I look forward to them every week and I never have to drag myself to them. I’ve been going for 8 weeks straight now :-)

Reply from JD Gyms - Swansea
Went to a yoga class under the yoga instructor Gerwyn steele. I thoroughly enjoyed the classes Ive attended so far, brilliant teacher and perfectly paced with guiding the class and students. Would attend again and highly recommend to others looking for a comfortable, well paced and welcoming yoga experience.

Reply from JD Gyms - Swansea
Chose Swansea Parc Tawe branch as had women's only gym. The equipment in it is useless, mainly cardio and 2 hip abductors? No weights machines. Would of been more useful been as loads of cardio machine 20/30 steps away outside the door ..yes there are weights machines there but VERY close together. Hence I was wanting privacy to do these kind of workouts in the women's only area.otherwise I'm happy. It's clean, tidy ..not too busy during time I choose to go.

Reply from JD Gyms - Swansea
Was shy about entering the gym, Sarah made it so much easier for me to feel comfortable! Thank you so much, we need more people within the gym like you!

Reply from JD Gyms - Swansea
One of the cleanest most well run Gyms I've ever been in. The staff were all friendly and helpful even in the face of some customers who were obviously there just to moan. Nothing was too much trouble and the atmosphere was motivational.

Reply from JD Gyms - Swansea

Reply from JD Gyms - Swansea
Extremely well specked gym, no idea how its always so clean as it does get busy during peak hours.

Reply from JD Gyms - Swansea
I have found that the gym has all the best equipment and great for all workouts and really good conditions to workout in

Reply from JD Gyms - Swansea
Tom is a constant in swansea Parc tawe gym. Always on time, set up and raring to go !! Love his enthusiasm, wit, support, knowledge and drive. A pillar in this gym !!!!

Reply from JD Gyms - Swansea
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