JD Gyms - Swindon Reviews 90

TrustScore 4 out of 5

4.1

Unit 2 Ocotal Way, SN1 2EQ Swindon, GB


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Rated 5 out of 5 stars

Where to start! I hate to moan about the past, but JD gym Swindon used to feel quite flat and no personality, now the energy is high and the staff seem motivated! It seems there has been a shift in st... See more

Company replied

Rated 5 out of 5 stars

DONT LISTEN TO THE OTHER REVIEWS!!! The new manager, Megan, is truly fantastic! There is a noticeable difference in the welcoming atmosphere since she took over, always greeted with a friendly smile a... See more

Company replied

Rated 2 out of 5 stars

Tried to speak to the General Manager about the recent cancellation of some classes and she was very patronising. Been attending these classes for over a year and when the gym was under the last Gener... See more

Company replied

Rated 5 out of 5 stars

Massive gym, so many great machines and high quality equipment so you’re defiantly not short of training methods and ways to target different muscles! Jag and Ian are two of the members of staff... See more

Company replied


Company details

  1. #11 of 17 best companies in Gym

About JD Gyms - Swindon

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Unit 2 Ocotal Way, SN1 2EQ, Swindon, United Kingdom

  • 01793 387941

4.1

Great

TrustScore 4 out of 5

90 reviews

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Rated 5 out of 5 stars

Excellent gym and staff

Where to start! I hate to moan about the past, but JD gym Swindon used to feel quite flat and no personality, now the energy is high and the staff seem motivated! It seems there has been a shift in staffing over the last month or so and you can really feel it. You can always find equipment where you’d expect it, weights are tidied away neatly and overall the gym is sparkling. The new manager (I don’t know her name) is great, you can tell she knows what’s what. One thing I really appreciate is she’s hot on ensuring youngsters are old enough to be using the facilities, something I can’t say has always been the case… it’s frustrating being around very young children in the gym so it’s nice to know this is being dealt with. She is so friendly and patient when you ask for her help, always willing to go the extra mile. Great gym and will be staying for a long while if this energy keeps up!

6 May 2026
Unprompted review
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Reply from JD Gyms - Swindon

Hi there – Thank you so much for taking the time to leave such a detailed review, we’re thrilled to see your feedback ⭐

It’s fantastic to hear the positive changes you’ve noticed at JD Gyms Swindon – creating an energetic, welcoming and well‑organised environment is exactly what we aim for, so it’s great to know this is really coming through 🙌

We’re especially pleased to hear your comments about the team and the cleanliness of the gym, as well as how well everything is being maintained and kept tidy – we’ll be sure to pass this on. It’s also great to hear how helpful and supportive the management team have been, and that their presence is making a real difference to your experience.

Thank you again for your continued support and for sharing such thoughtful feedback – we’re really glad to have you with us and hope you continue to enjoy the gym 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

New manager is fantastic!

DONT LISTEN TO THE OTHER REVIEWS!!! The new manager, Megan, is truly fantastic! There is a noticeable difference in the welcoming atmosphere since she took over, always greeted with a friendly smile and warm customer service. The gym is the cleanest it’s ever been and so organised! You can tell the team really take pride in the gym. Megan has personally helped me on numerous occasions with my account and is more than happy to help with any queries (even when she is super busy running round ensuring everything is perfect for us members!). The gym has started doing weekly challenges for us members to take part in which I really enjoy, it’s so nice to feel part of something and have some friendly competition with other members. Definitely recommend this gym to anyone who’s looking to be part of a fun and supportive community!

10 May 2026
Unprompted review
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Reply from JD Gyms - Swindon

Hi there – Thank you so much for taking the time to leave such an amazing and detailed review, we’re thrilled to see this ⭐

It’s fantastic to hear the difference Megan has made to your experience – we’ll be sure to pass your kind words on 🙌 Creating a welcoming, organised and high‑standard environment is exactly what we aim for, so it’s great to know this is really shining through.

We’re also really pleased to hear you’re enjoying the weekly challenges and the sense of community – it’s brilliant to hear you feel part of something and are enjoying that friendly competition 💪

Thank you again for your recommendation and continued support!

The JD Gyms Team 💚

Rated 2 out of 5 stars

New General Manager very patronising

Tried to speak to the General Manager about the recent cancellation of some classes and she was very patronising. Been attending these classes for over a year and when the gym was under the last General Manager classes were hardly ever cancelled and in all but one occasion were covered. Felt as though she brushed me off and she was unable to tell me when the classes were going to be back on the schedule

7 May 2026
Unprompted review
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Reply from JD Gyms - Swindon

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.

We’re really sorry to hear about your experience when raising this with the General Manager. This isn’t the level of service we expect, and we understand how frustrating it must have been to feel brushed off, especially after attending the classes regularly for over a year.

We also appreciate how important consistency in the timetable is, and how disappointing it can be when classes are cancelled without clear communication on when they’ll return. Your feedback has been noted, and we’ll ensure it is passed on to the relevant team.

Thank you again for bringing this to our attention – it’s really important to us as we continue to improve the experience for our members.

The JD Gyms Team 💚

Rated 1 out of 5 stars

Cannot cancel membership easily…..

Trying to cancel a membership and the company want your unique reference number sent via email when you first join. I do not have the email and no bank reference. Really making it difficult which is rather frustrating. Feels like let’s make it so difficult you give up! General manager of Swindon no help at all…

5 May 2026
Unprompted review
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Reply from JD Gyms - Swindon

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 1 out of 5 stars

PARKING FINE £60

I have been a member at the JD Gyms swindon for a few months and I was happy UNTIL I received a £60 PARKING CHARGE / overstay (by 20mins).
I tried to contact the gym for assistance and although I left 2 messages - there was no response
Seems to be just another gym who apparently have sold their 'parking rights' to UKPARKINGCONTROL.COM - over and above 2.5hours :-(
On the particular day in question - I was a little distracted - feeling nauseous after an intense workout and didn't watch the clock

I have been using Gyms for 40 years and in many countries and I am a personal trainer - this is a first for me! Just another bs rule with financial consequences for clients - there are plenty of gyms in Swindon + with better care of their clients!

4 February 2026
Unprompted review
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Reply from JD Gyms - Swindon

Hi – Thank you for taking the time to leave a review. The parking facilities at the gym are not owned or run by JD meaning we have no control over fines should they be received and we apologise for any inconvenience caused. If a fine is received, we would suggest emailing the gym directly at swindon@jdgyms.co.uk for further assistance.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, with all the equipment you could ask for. Staff are extremely friendly and always on hand when you need assistance!

I’ve had personal coaching with Rosie who has helped me build massive confidence in the gym!

10 January 2026
Unprompted review
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Reply from JD Gyms - Swindon

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

Gym is good

Gym is good, but early closing times for changing rooms.. And 1 or 2 extremely unpleasant staff.

22 December 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

This gym has all the equipment I need

This gym has all the equipment I need, in particular squat racks, bench and deadlift areas. Staff are friendly too. Would recommend to anyone serious about their strength and fitness.

4 September 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to provide our members with a safe space in which they can get a great workout in so, it's great to hear you enjoy using the gym overall!
Thanks,
The JD Gyms Team 💚

Rated 5 out of 5 stars

My favourite gym

My favourite gym! Equipment is great, not all stacked on top of one another and everyone's friendly and polite, including the staff - who are always willing to help if you need.

I've tried a few commercial gyms in Swindon and none compare for me.

3 September 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comment!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic club

Fantastic club, great energy and very clean. Team are amazing

2 September 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Absolutely love this gym

Absolutely love this gym, such a vibe! I joined here back in February doing LBT classes they are the best, also have the confidence to use the gym too. Team are very friendly and welcoming.

3 September 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our gym. Keep up the great work👍
The JD Gyms Team 💚

Rated 5 out of 5 stars

One of the best gyms

One of the best gyms, if not the best gym in Swindon. Rarely have to wait for equipment it’s always extremely clean.

Nice open space and good atmosphere

Staff are friendly, very helpful and always on it when it comes to ensuring people have gym etiquette.

The sauna is a big plus too

1 September 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Ian at JD gym Swindon is keeping the…

Ian at JD gym Swindon is keeping the gym spotless. For the amount of people using the gym, everything is clean even the changing rooms and toilet area. He makes regular checks and it looks always as good as new. All the equipment is regularly washed. He is so committed. I used to be a member of an expensive gym in Swindon and it was dirty, and the equipment was always broken for long periods. I have never known JD to have anything out of order. Impressed!

27 August 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym, clean and tidy, knowledgeable friendly staff.

Been at this gym for a month now after doing a 12 week intensive course elsewhere. Wanted to carry on with the training at a fraction of price to what I was paying, then got a phone call the other day to say I'd won a year's free membership as I referred others who also joined, very happy at this gym, it's well equipped the staff are very knowledgeable and I couldn't be happier. Spoke to Josh and the manager today and learnt a lot about nutrition so I will be taking their advice and changing a few things,all in all a great place to workout💪🏼

22 August 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi - Thank you for leaving a review. It's great to hear you’re enjoying using the facilities at our gym. We hope you continue to enjoy your time with us!
Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Room for improvement

We've been training at JD Gym in Swindon since December & overall it's great. The gym is big, with lots of equipment, so wait time for machines is limited. The change rooms are well equipped with lockers & a sauna. Overall, it's great - however - if there's an area for IMPROVEMENT, it would be that there's no provision of disinfectant wipes or any other cleaning materials to wipe other people's sweat from the benches once they've sweated up a storm on them. Gross ~ but also unhygienic! As sweat towels aren't compulsory, they should at least provide us with something that we could use to make the benches clean enough to use.

13 August 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi – Thank you for leaving us a review. We understand the importance of cleanliness when in our gyms. Whilst the cleaning stations have been removed for some time, our cleaning teams frequently go around cleaning the equipment and are always on hand if you do notice anything needs a wipe down, please just let them know.
Thank you, The JD Gyms Team 💚

Rated 5 out of 5 stars

A friendly welcoming gym for all

Only been a member for a few weeks, but so far myself and gym buddies are loving it, we participated in the dance fit class included in our membership which was fantastic and highly recommended. I was nervous about joining the gym and feeling out of place but it’s very welcoming and friendly, I look forward to our visits.

14 May 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hello Rachel - Thank you for taking some time to leave us a review! We're thrilled to hear you and your gym buddies are enjoying your experience so far. It's wonderful to know our dance fit class is a hit!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good gym

Very good gym, its very good value for the money, sometime busy but overall very good gym with enough equipment. Highly recommended. Thanks

11 May 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hi Sam - Thank you for your kind words! We're thrilled to hear you're enjoying our gym, especially the value for money and the variety of equipment.
Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Good variety of gym equipment

Good variety of gym equipment and plenty of space and 24hours opening. Out of all the gyms I have been to in Swindon, JD I rate the highest.

Needs cleaning stations added.

27 April 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hello! Thank you for leaving us a review, we love to see the 4 stars!
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Love the gym here

Love the gym here. Jag is like a machine trains hard cleans hard gym always spotless.

20 April 2025
Unprompted review
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Reply from JD Gyms - Swindon

Hello - Thank you for your kind words! We're thrilled to hear you're enjoying the gym and appreciate your positive feedback about Jag. We strive to maintain a clean and welcoming environment for all our members.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Fab training environment and great…

Fab training environment and great staff. Highly recommend!

5 April 2025
Unprompted review
JD Gyms - Swindon logo

Reply from JD Gyms - Swindon

Hi there - Thank you for your kind words! We're thrilled to hear you enjoy our training environment and staff. We strive to create a positive and supportive atmosphere for our members.
The JD Gyms Team 💚

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