Recently moved from PureGym, JD is an okay gym. I have some niggles like how the benches are really short so if you're 6ft+ theyre pretty toss ngl, lat pulldown is also for short people. Place is pret... See more
Company replied
Location
Switch locationCockhedge Way, Cockhedge Centre, WA1 2QQ Warrington, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My time there was really good because it was 24/7 and it meant that I was able to get a squat pr late at night, which is something that I couldn’t have done at my old gym. The people at the gym are lo... See more
Company replied
The gym itself is fine, it meets my needs and the equipment is of an adequate level (though you can tell the dudebros who max out the bicep curl machine because of how worn its padding is compared t... See more
Company replied
Decent/Clean gym Good area for squats/sleds etc Needs new weight equipment upstairs, pin loaded machines are very old from previous gym (fitness4less) Needs another plate loaded leg press... See more
Company replied
Company details
- #15 of 20 best companies in Gym
About JD Gyms - Warrington
Written by the company
Contact info
Cockhedge Way, Cockhedge Centre, WA1 2QQ, Warrington, England, United Kingdom
4.0
Great
329 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I paid for the membership yet it…
I paid for the membership yet it doesn’t let me lig onto the app and access the gym
6 February 2025
Reply from JD Gyms - Warrington
Hi there
Thank you for leaving us a review.
We have a member services team that are able to help you with any membership query or issue you maybe experiencing.
Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/
You can also speak to a member of staff within the gym next time you are there if you prefer.
Best wishes
The JD Gym Team 💚
Reply from JD Gyms - Warrington
Thank you for your kind words! We're thrilled to hear you're enjoying the gym and appreciate your feedback about our staff and personal trainers.
Best wishes n
The JD Gyms Team 💚
Very happy now
UPDATE: Had a proper induction with Andriana now and it has made so much difference. Thanks for getting in touch and for all your help.
Didn't think much of the induction, wasn't shown how to use any of the equipment, just a brief tour around the gym which I had had before.
Generally enjoying it but not sure how to use some of the machines so end up not using them
5 January 2025
Reply from JD Gyms - Warrington
We're glad to hear that your induction with Andriana was helpful and that you're enjoying the gym.
Best wishes
The JD Gyms Team
Changing rooms smell of wee
Changing rooms smell of wee, multiple lockers damage and rusted, people queuing to use the equipment
2 February 2025
Reply from JD Gyms - Warrington
Hi there
We understand your frustration with the state of the changing rooms. We strive to provide a clean and comfortable environment for our members and are disappointed to hear that your experience fell short of our standards. We will address these issues immediately to ensure a better experience for everyone.
Best wishes
The JD Gyms Team
A lot of the bikes and treadmills needs…
A lot of the bikes and treadmills needs fixing as they don’t work properly and there needs to be more accessories for the weighted cable pulls as there just isn’t enough and this is the same for weights! I can spend 10 minutes just trying to find weights to do chest press ? This isn’t acceptable
28 January 2025
Reply from JD Gyms - Warrington
Hi there
We appreciate you taking the time to share your feedback. We understand your frustration with the equipment maintenance and limited accessories.
We strive to provide a positive and efficient workout experience for all our members. We are committed to addressing your concerns and will work towards improving our equipment availability and accessory selection.
Best wishes
The JD Gyms Team
Please improve the Male Toilets
I think they need to renovate the lockers inside the Male toilets. A lot of the locker cabinet is either damage or not working properly. I am referring to the gym at warrington central.
22 January 2025
Reply from JD Gyms - Warrington
Hi there
We appreciate you taking the time to share your feedback.
We understand your concerns about the condition of the lockers in the male toilets at the Warrington Central gym. We strive to maintain a clean and functional environment for all our members, and we will certainly look into this matter further.
Best wishes
The JD Gyms Team
Just to busy
13 January 2025
Reply from JD Gyms - Warrington
Hi there
Thank you for your feedback, we appreciate it as we strive for a better member experience for all.
Best wishes
The JD Gyms Team
When doing a yoga or Pilates class the…
When doing a yoga or Pilates class the music from the other studio and gym is too loud and can disturb and disrupt concentration.
5 January 2025
Reply from JD Gyms - Warrington
Hi there
We appreciate you bringing this to our attention. We understand that a peaceful and focused environment is crucial for yoga and Pilates practice. We will take your feedback into consideration as we strive to improve the overall experience for our members.
Best wishes
The JD Gyms Team
Everything kept clean and tidy
Everything kept clean and tidy. Friendly staff. Loads of room to exercise properly and more than enough equipment for everyone.
4 January 2025
Reply from JD Gyms - Warrington
Thank you for taking the time to leave us a review! We're thrilled to hear you're enjoying our facilities and the friendly atmosphere. We strive to provide a clean and welcoming environment for all our members, and we're glad you're finding it beneficial.
Best wishes
The JD Gyms Team
For one week the lift to get to the…
For one week the lift to get to the first floor has been broken and I have struggled to get up the stairs due to medical/health problems, I feel that it will be a long time before it even gets looked at ? which is very unfair on any disabled members ?
20 December 2024
Unprompted review
Reply from JD Gyms - Warrington
Hi there
We understand your frustration with the broken lift and the difficulties you've faced accessing the first floor.
We sincerely apologise for the inconvenience this has caused, especially given your health concerns. We value all our members and are committed to ensuring a safe and accessible environment for everyone. We are working diligently to resolve the lift issue as quickly as possible. We appreciate your patience and understanding while we address this matter. We want to assure you that we are prioritising the repair and will provide updates as soon as they become available.
If you'd like to reach out to the General Manager at your gym for more updates you can do so by emailing warrington@jdgyms.co.uk
Best wishes
The JD Gyms Team
it find it a good gym because it as…
it find it a good gym because it as everything,,i think there should be paper towel machines to wipe the sweat away if you forget to bring a towel,,pure gym as them and there very helpful
13 November 2024
Reply from JD Gyms - Warrington
Hi there Gazz. Thanks for the 4star review! Glad to hear that you are enjoying the gym. At the ssame time we would like to thank you for the feedback regarding the use of paper towels in the gym. We are always willing to listen to our membersand how we can improve the experience for everyone in Warrington.
Thanks again👍 Best wishes, The JD Gyms Team 💚
Poor management, Smells, Run down
Poor management,, dirty, cold water in showers , sauna smells like a shit , almost every locker door is damaged..
23 October 2024
Reply from JD Gyms - Warrington
Hi there
Thank you for your feedback.
We sincerely apologise for your negative experience. We understand your frustration with the conditions you encountered. We are committed to providing a clean and comfortable environment for all our guests. We will take your feedback seriously and address these issues to improve our services.
Best wishes
The JD Gyms Team
A new female member of staff tall blond…
A new female member of staff tall blond long haired lady is rude and unprofessional. Throwing weights around and complaining members not putting away weights. Will be using another gym in the future
25 October 2024
Unprompted review
Reply from JD Gyms - Warrington
Hi there
Thank you for taking the time to leave your feedback.
We are sorry to hear about your experience and will address this with our team. We strive to provide a positive and welcoming environment for all members.
Best wishes
The JD Gyms Team
The water pressure in the bathroom…
The water pressure in the bathroom shower is very weak。
1 October 2024
Reply from JD Gyms - Warrington
Hello Dave, thank you for taking some time to leave us a review .
Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any specific concerns like the water pressure in Warrington please notify staff on site as soon as you can, as it may be something they can rectify asap. Alternatively if this has been an ongoing issue please feel to raise this with the General Manager on: warrington@jdgyms.co.uk The JD Gyms Team 💚
Delightful Experience
Good Staff and equipment. This GYM is really needed for all the ages group to maintain the health
1 October 2024
Reply from JD Gyms - Warrington
Wow! Thanks for the 5star review and comments. Our team in Warrington will be over the moon with your kind words! 😀 Best Wishes, The JD Gyms Team 💚
Great gym with ladies only space and sauna
The Warrington JD has so many pieces of kit you're never waiting for anything. It also has a ladies only gym which I love! Especially for more core and floor exercises.
There is a sauna too - added bonus.
30 September 2024
Reply from JD Gyms - Warrington
i there Danielle, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Take care
Thanks, The JD Gyms Team 💚
The gym’s kinda dirty- but bearable
The gym’s kinda dirty- but bearable. But the changing room, straight up stunk of vomit, like a constant smell
26 September 2024
Reply from JD Gyms - Warrington
Hi Joe, although we are disappointed to read your review about your experience in Warrington, we do appreciate your feedback and bringing this to our attention.
We understand that a clean and comfortable environment is essential, and we are sorry to hear about your experience with the changing room.
Please do not hesitate in letting our team on site know straight away for them to rectify this for you.
The JD Gyms Team
💚
Accessing could be better so u don’t…
Accessing could be better so u don’t have to have ur phone with u all the time
17 September 2024
Reply from JD Gyms - Warrington
Hello Mike, thank you for leaving a review. We have QR code access at our gyms so our members can access contact free. However we do understand whilst working out people do not want to be glued to their phone and it can be a time where we can escape a screen for an hour or so.....
This is why we offer smaller lockers on the gym floor for smaller items such as phones, keys, etc so you can keep your hands free to workout and be free of the stress of losing/damaging your valuable items.
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Warrington
Hello Valdo, thank you for taking some time to leave us a review today! Staff do undertake regular cleaning and maintenance checks and work hard with our General Assistant team and maintenance team to provide the best possible service & experience however if you have any concerns about the facilities or cleanliness in club, please notify staff on site as soon as you can. The JD Gyms Team 💚
Gym is perfect 🤩
Gym is perfect 🤩
Only thing to make it better to upgrade shower equipment cause that’s horrible water pressure is really low other then that perfect
6 September 2024
Reply from JD Gyms - Warrington
Thank you Mario for leaving us a review, we love to see the 4 stars!
However if you have any concerns about the facilities in club, please notify staff on site as soon as you can. Alternatively you can email the management team on warrington@jdgyms.co.uk with any concerns.
. The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.