JD Gyms - Wolverhampton Reviews 

325
TrustScore 4 out of 5

3.8

Stafford Street, The Peel Centre, WV1 1NT Wolverhampton, England, GB


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Rated 4 out of 5 stars

The gym is really good however there seems to be many people waiting for specific machines and since there's usually only one machine of that type there is a lot of wait. Id advise to invest in more m... See more

Company replied

Rated 5 out of 5 stars

My experience has been amazing and everyday with my PT Marlene Mcintosh gets better. When an instructor personalise your training and advises you on diet, supplements that I had no idea in 21 days... See more

Company replied

Rated 5 out of 5 stars

First time at the gym today and took part in Marlene's spin and LBT classes. Absolutely fantastic for all levels! She's incredibly motivating and pushes you to do your best but also allows you to go a... See more

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Rated 3 out of 5 stars

The gym is very adequate in size but if you are looking for women's only area its alot smaller and gets busy. Definitely could have been a larger space. Sauna is excellent and well recommended for w... See more

Company replied


Company details

  1. #15 of 19 best companies in Gym

About JD Gyms - Wolverhampton

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Stafford Street, The Peel Centre, WV1 1NT, Wolverhampton, England, United Kingdom

  • 1902229935

3.8

Great

TrustScore 4 out of 5

325 reviews

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3.8

All reviews

(325)

4,415 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff are very helpful

Staff are very helpful, there are lots of pieces of equipment to use, as well as many weekly classes to take part in if you wanted too.
Even at busy times you can still get round and do your workout. Also has the added bonus of being a 24/7 gym .
The place is always clean too.
Would definitely recommend if you are thinking about joining a gym.

1 October 2024
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Reply from JD Gyms - Wolverhampton

Hi there Ash - Thank you for taking the time to leave us some feedback. Our aim is to offer excellent classes and facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members in Wolverhampton deserve! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚

Rated 3 out of 5 stars

I do not recommend for over 35s

If you’re over 35, I do not recommend. It’s like a young social club. Also the entrance is a nightmare experience if you have never been and don’t know where you are going. Guys just chatting at reception, had to ask for help getting through the gate as the QR code regenerates so quickly and as the reception desk is not close to the gate and it’s obviously loud, that took some time. Not helpful in directing you when you do finally manage to get in. The only saving grace was the class I went to. I would not recommend

30 September 2024
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Reply from JD Gyms - Wolverhampton

Hi there Tiffany. Thank you for taking the time to leave us a review. Although we are very sorry to read these comments and the low rating, we are still pleased that you told us. All feedback is important as it helps us to keep improving.

We will take on your feedback about the entry system, if it is not obvious that our 'push for assistance' button is clearly marked, this is something we can address. The last thing we want is entering the gym to be hard work (that should be left to your workout).


Our team at Wolverhampton are on hand to offer you assistance as and when you need it. Our inductions do not just cover the gym floor and equipment but the full JD Gyms experience (QR access, changing facilities, lockers, layouts, classes and equipment). If you would be interested in booking one, please do not hesitate in contacting the General Manager on: wolverhampton@jdgyms.co.uk


We do hope you give us another chance and give another one of the amazing classes a go.
Best wishes The JD Gyms Team 💚

Rated 4 out of 5 stars

Excellent facilities, ladies section needs updates

The Wolverhampton branch is excellent, with high quality machines, changing room facilities and the classes are regular and enjoyable.
The only thing needed to make it 5 stars is an update to the ladies section. Machines such as a cable leg extension and leg press would be useful, and providing tissues and a spray bottle to wipe down the machines would be good as well.

25 August 2024
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Reply from JD Gyms - Wolverhampton

Hi there Sofia, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and it is great to hear your positivity about our Wolverhampton gym.
Please do not hesitate to let the management team know your thoughts on the additions for the women's only area, if it is not logistically an option due to the space/safety, they will be able to offer alternative options/exercises.

We have our team spray and wipe down the equipment on a regular basis to ensure the cleanliness of the equipment. As excessive spray/liquid on the equipment can damage it and put it out of order. Which is why we encourage members to bring their own towel to wipe down equipment after use.

Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars
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Reply from JD Gyms - Wolverhampton

Thank you for taking the time to leave us a review. We aim to deliver a fantastic member experience.

The JD Gyms Team 💚

Rated 2 out of 5 stars

The Wolverhampton gym is rammed all the…

The Wolverhampton gym is rammed all the time . You can not get on any of the machines and it’s a waste of time going . Cancelled my membership

4 September 2024
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Reply from JD Gyms - Wolverhampton

Hi there

We understand your frustration with the gym being busy. We appreciate your feedback and will take it into consideration as we strive to improve our facilities and services.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Parking nightmare

Actual gym is great everything you need but parking is absolutely horrendous!! Drove there 3 times only able to go in the gym once !! If you could park on B&M car park that would be fine but apparently you can’t.

7 September 2024
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Reply from JD Gyms - Wolverhampton

Hi Richard, Thanks for taking the time to leave this review, we are sorry to see this is 3 star. We always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Information regarding parking at any of our clubs is available on the home page of the club, on the JD Gyms website

Alternatively you can contact the club management team on: Wolverhampton@jdgyms.co.uk for any additional queries or resolutions.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym for beginners and regulars

The gym is clean, well stocked and the equipment is new and in working order

30 August 2024
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Reply from JD Gyms - Wolverhampton

Hi there Alex, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Take care
Thanks, The JD Gyms Team 💚,

Rated 5 out of 5 stars

I love the gym

I love the gym. Enough equipment to do my daily exercises.

21 August 2024
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Reply from JD Gyms - Wolverhampton

Hi there

Thanks for the 5 star review and comments, we really appreciate it 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

womens only section

love the women’s only section it makes me feel less nervous to go to the gym as I don’t feel judged for what Im doing

17 August 2024
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Reply from JD Gyms - Wolverhampton

Hello, thank you for taking some time to leave us a review. Glad to hear you are enjoying the gym and in particular making use of the ladies only section

As your confidence builds, please remember our Personal Trainers and management team are always there to help introduce you to other areas of the gym. In your own time of course :-) .
Keep up the great work! Take care, The JD Gyms Team 💚

Rated 3 out of 5 stars

£25 is a bit much

i do think that the price of £25 is a bit steep considering some of the machinery at my jd gym is broken and is in need of repair.

12 August 2024
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Reply from JD Gyms - Wolverhampton

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

It's small and oftentimes over crowded

It's small and oftentimes over crowded. Some machines were very worn, some were inoperable.

Toilets smell like urine. Drinking water source looks like something you'd see in a barn and the temperature of the water is warm.

Showers go off every 10 seconds so you have to keep pressing the button. Sauna was so packed there was no point in waiting.

11 August 2024
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Reply from JD Gyms - Wolverhampton

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 2 out of 5 stars

It's a very dude bro oriented gym

It's a very dude bro oriented gym. Not very new user friendly, and a lot of the resistance machines feel clunky and old.

9 August 2024
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Reply from JD Gyms - Wolverhampton

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 1 out of 5 stars

After experiencing stalking at a…

After experiencing stalking at a previous gym, I inquired about the security measures, including access, cameras, emergency points, and lighting, at JD Wolverhampton. Unfortunately, a staff member was extremely rude, unhelpful, and abrupt. I explained that I train very early and sought reassurance about my safety. However, he abruptly ignored my questions, continued slopping food in his mouth behind the barriers, and spoke in a manner that was difficult to understand. He also refused to step from behind the barriers during that daytime hour or engage in a respectful manner.

27 July 2024
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Reply from JD Gyms - Wolverhampton

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Amazing experience

The facility is top notch.

23 July 2024
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Reply from JD Gyms - Wolverhampton

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Awful no matter what time you go into…

Awful no matter what time you go into the gym it’s rammed everyone hurrying you up on the machines some machines are missing bolts so trying to lower or higher seats ends up nearly tearing you skin off your fingers possibly worst gym I have joined glad I only paid £10 for the month will be leaving straight after

24 July 2024
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Reply from JD Gyms - Wolverhampton

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 4 out of 5 stars

Left pure gym wolverhampton and moved…

Left pure gym wolverhampton and moved to jd wolverhampton free weights and machines are 100 percent better

20 July 2024
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Reply from JD Gyms - Wolverhampton

Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day 😀

Thank you for your feedback, it really helps us improve our member experience!

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Compared to the gyms in the uk

Compared to the gyms in the uk, this is the most clean and has the best equipment that’s obviously not rusting

12 July 2024
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Reply from JD Gyms - Wolverhampton

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Just a great place to train and staff…

Just a great place to train and staff really friendly

17 July 2024
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

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