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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the delivery service, frequently highlighting its speed and efficiency. People often receive their orders quickly, with some noting timely shipments and good communication throughout the process. However, opinions on product quality are mixed, with some customers receiving products in excellent condition that run smoothly and meet expectations. Conversely, a significant number of people reported issues with their orders, such as damaged or defective parts, including engines with low compression, cracked components, or missing pieces. Some reviewers also experienced problems with packaging and external damage during transit.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers report receiving engines in excellent... See more

Quality

Consumers find quality to be ambiguous. While some customers received engines in excellent condition, with... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Transmission arrived very quickly with no issues at all. Shifts through all gears and reverse smoothly without any issues. I would definitely recommend purchasing from JDM Engine Zone

Rated 4 out of 5 stars

Ordering and customer service was great. Crating could have been better. External piping/ tubing had some damage/ bent in, making it unusable, long block was ok.

Rated 4 out of 5 stars

The company shipped the engine pretty quickly which is good, the only thing is the engine came delivered on its side, the strap that held the engine down broke during transport, but overall the engine... See more


Company details

  1. Used Vehicle Parts Shop
  2. Car Body Parts Supplier
  3. Vehicle Parts Market
  4. Auto parts shop

Written by the company

With over 15 years of combined experience in exceptional JDM products, customer service, and knowledge,JDM Engine Zone sets the standard in the Japanese motorsports industry. We are proud to offer you nothing but the highest quality engines, transmissions, and parts imported directly from Japan. All of our engines and parts are imported from Japan between 40k and 55k miles. What sets us apart from any other company is our dedication to ensuring our customers have the best JDM purchase experience. From the moment we import and unload new items at our facility, they are handled with extreme care and are passed through a multi-point inspection process. They are neatly organized in our dry, humidity-regulated warehouse while they wait for their new owner. We keep the items as factory stock and original as possible. Any engine that does not meet or exceed OEM compression and performance specifications is never sold unless advertised strictly as a Mechanic's Special for custom jobs or projects.


Contact info

3.6

Average

TrustScore 3.5 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

First I was told the engine and…

First I was told the engine and ,transmission assembled together when I receive it. I was not. Second, the transmission has a crack. So not only is the car not working. In addition, It will cost money for the mechanic to rremove it and replace. Also more time and hopefully you send sreplacement

28 December 2023
Rated 5 out of 5 stars

New engine brings new life

Bought a replacement JDM engine for my 2001 Nissan Pathfinder. Their website gave me the confidence that I was purchasing the correct engine that would be compatible with my vehicle. Engine works great and I'm very pleased to have extended the life of this vehicle.

1 November 2023
Rated 4 out of 5 stars

Quick shipping

Quick shipping. Motors run good as this will be the second motor I've ordered as I have multiple Subaru's. Only complaint is how they are banded and shipped but to be expected to replace the covers and other components

5 December 2023
Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY

DO NOT TRUST THIS COMPANY. THEY SELL UNTESTED TRANSMISSIONS AND DO NOT HONOR CUSTOMER SATISFACTION. BOUGHT A TRANSMISSION FOR MY HONDA ACCORD. THE FIRST ONE THEY SENT WAS BAD AND SO WAS THE SECOND ONE. JDM BLAMED MY MECHANIC WHO HAS CHANGED HUNDREDS OF TRANNYS. IN THE END I AM OUT SEVERAL THOUSANDS AND A CAR SITTING IN A LOT.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

5⭐️A+++

Bought several products from this company. Honda, subarus. Etc. All cleaned and all.purred. shipping was fast

31 October 2023
Rated 5 out of 5 stars

#JDMEngineZone is a life saver!!

#JDMEngineZone is a life saver!!! We were in a bind when our car broke down, and we were scared, but we soon discovered how #Reliable JDM Engine Zone is.

They're not only #Dependable, but overall, they're a #GreatValue.

We were really vulnerable as we were traveling for the holiday weekend, when our engine started to smoke in my car. Not originally from the area, and in the middle of a trip back home this was not how we wanted to start a trip!

We thought that we were gonna end up being taken to the cleaners by paying much more than we did. JDM got us a really great price, their customer service was top-notch.

I would recommend them to anyone for your engine or transmission needs. They save you money, and offer a great value and they stand behind their products and their workmanship!

30 June 2023
Unprompted review
Rated 5 out of 5 stars

JDM Engine zone has an excellent customer service

JDM Engine zone has an excellent customer service! JDM made the process of buying new parts less stressful! I was even able to locate their phone number on their website with no problem. Once I got with an agent they were able to assist me with searching for my parts I needed. They were so respectful and efficient in assisting. Fully recommend their website and customer service if your in need of parts!

9 November 2023
Unprompted review
Rated 5 out of 5 stars

This company had in stock the…

This company had in stock the transmission that I needed. The price was highly competitive with what I was looking for. I chose this company because they have a very fair warranty on their products since this is a pricy purchase I was concerned about that. Courteous staff was very helpful and informative about responding to my needs and concerns

3 October 2023
Unprompted review
Rated 5 out of 5 stars

The fact that staff is really helpful…

The fact that staff is really helpful makes a lot of difference specially if you have many questions. JDM made is supper easy for my parts to arrive for my Toyota, we are supper happy with the speed, helpful staff and most important overall experience with the parts from here is awesome.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Great Service.

Great customer service help and friendly. Helped me find the products I needed. Good prices too. They knew exactly what I was needing and helped me fast.

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Very bad customer service .

Very bad customer service .. wasn’t patient with explaining the steps of doing an engine swap properly . They state on their site that they have technicians willing to assist and they didn’t properly guide my mechanic .. I had to study information to know how to get my car properly running. They also don’t put instructions on their ads in full for advice of an engine swap. I have a 2005 Subaru legacy . I swapped my ej255 motor to the ej20x that they sell . If you look at their ad, it states to keep all of your wiring harness and ecu original . But it doesn’t state that to complete the swap , the top of the motor which will be the whole intake manifold , turbo , intercooler , tgvs, fuel injectors , have to be swapped from your original engine to the ej20x for your original oem ecu to function properly . Bad customer service

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful finding an engine for my 2010 Honda

I was needing an engine for my 2010 Honda and unfortunately they didn't have one in stock right away. Got hold of the JDM Engine Experts LIVE with the easy to find phone number on the website and started the search for an engine. They were very quick to actually locate an engine for my Honda. With in a week I had a quote for the new engine and was very happy for the service.

18 September 2023
Unprompted review
Rated 5 out of 5 stars

I traveled to be closer to my mom

I traveled to be closer to my mom. My kids and I had planned to move but wasn’t yet prepared to stay. I got there and a week later the car check engine light came on. I filled it with gas and it went off until the next day it came back on. Changed the oil but it was stalling on the way there so I know something was up. I got codes ran on it and the guy told me it was possibly my timing chain but that the sensors would be changed first. They got it in the shop changed the sensors then realized the whole engine needed to be replaced. All I’m saying is that engine should have costed a fortune for my traverse. Luckily it didn’t cost as much as I had expected it to.

12 August 2023
Unprompted review

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