Article in good quality, but too large unfortunately. Anyway, return process went very well and I got refuded promtly.
Company replied
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Article in good quality, but too large unfortunately. Anyway, return process went very well and I got refuded promtly.
Company replied
The delivery service you use, DPD, is trash. Many people i cluding me have reported similar problems multiple times yet JD Sports doesn't care. Even your agent told me "I know we have problems with DP... See more
Company replied
I like the products that you have and the discounts, but the service is not so good and the delivery not correct. Last time I oredered 4 pairs of Addidad socks and I received only two pair: no one gav... See more
Company replied
I ordered shoes for my son at a very fair price. Returned them easy at the Filiale because the size didn't fit and immediately got a refund. I reordered the right size and received them in 2 days. Eve... See more
Company replied
Written by the company
JD Sports Fashion PLC wurde 1981 mit einem einzigen Geschäft in Bury im Nordwesten Englands gegründet und ist bis heute der weltweit führende Multi-Channel-Einzelhändler und Distributor von Branded & Own Branded Sportswear & Fashionwear.
Mit mehr als 2400 internationalen Geschäften in 19 Gebieten und 4 Kontinenten, darunter Europa, Nordamerika und der asiatisch-pazifische Raum, bieten wir unseren Kunden seit rund 40 Jahren die neueste Streetwear und Sportbekleidung der besten und beliebtesten Weltmarken, wie Nike, adidas, The North Face, Fila, Puma, Champion, Levi's und vielen mehr. Geleitet durch unsere engagierten Mitarbeiter und den neuesten Trends arbeiten wir daran, jeden Tag dazuzulernen und stetig zu wachsen.
Mit dem Antrieb nach Herausforderung und positivem Wandel suchen wir ständig nach neuen Wegen, um unser Geschäft und unsere Leistung zu verbessern und an unsere Kundenbedürfnisse anzupassen. Unseren Slogan "Deine Nr. 1 in Sneakern", verdanken wir unseren Partnern und Kunden, mit denen wir gemeinsam darauf abzielen eine noch bessere Welt der Mode zu schaffen, zu der wir unseren Beitrag mit höchstem Maß an Transparenz, Kreativität, Authentizität und Nachhaltigkeit leisten.
Kontaktiere unsHohe Straße 128 – 132, D-50667, Köln, Germany
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I haven’t received my complete order. I have sent an email, no answer. Everything is already paid and have been order a month ago.

Reply from JD Sports Deutschland
I returned the shoes and almost 2 months no refund this is concerning

Reply from JD Sports Deutschland
still no refund for my return of a pair of sneakers to a local store, no response to my repeated email request. Will hand this case over now to my law insurance.

Reply from JD Sports Deutschland
I always have an awesome experience at JD the stuff is super friendly and they have a wide variety of sneakers. They are so helpful and willing to go an extra mile all the time!

Reply from JD Sports Deutschland

Reply from JD Sports Deutschland
Poor quality shoes, broken already from inside.
If you want photos I can send

Reply from JD Sports Deutschland
Very good it’s comfortable and looks more expensive

Reply from JD Sports Deutschland

Reply from JD Sports Deutschland
My order was so processed late and some items were not available anymore and they haven't asked if I still want to continue with the order since 70% of the order was out of stock anymore.

Reply from JD Sports Deutschland
No problem with JD Sports who would get 5 stars but for the goods. Bought an Adidas t shirt which was not cut and sewed straight, 5cm difference between left and right side. Poor workmanship and quality control

Reply from JD Sports Deutschland
Everything good except the duration of the delivery. It took almost 2 weeks from the day of purchase until the product was delivered

Reply from JD Sports Deutschland
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