I want to give shoutout to Nordine from JD Sports in Fields. Absolutely amazing customer service!!! He knows a lot about sneakers and does his job well. I bought sneakers from tricky material and he e... See more
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I bought a pair of Adidas shoes from JD Sports that developed a clear manufacturing defect after only a few uses. Instead of honoring the 2-year 'Reklamationsret' under Danish law, both companies are... See more
Never purchasing from them again. We had a very disappointing experience and felt completely ignored by the staff. We purchased a pair of shoes from the store in Fields, and only three days... See more
It was a good experience from JD sport for shopping online through their own application. Although it is good I have seen some minor disadvantages like I couldn’t exchange the size of the shoes. But I... See more
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Company details
About Jdsports
Written by the company
JD Sports er en af Danmarks største leverandører af sportsmode. Der tilbydes et bredt udvalg af løbesko, sneakers, modetøj og tilbehør til både herrer, damer og børn – og 80 % af dette er eksklusivt hos JD. Det nuværende udvalg har produkter fra alle de store sportsmærker, såsom Nike, adidas, Ellesse, Fila, The North Face, Reebok, Converse, Lacoste, Puma... og mange flere, inklusive JD eksklusive brands som McKenzie og Pink Soda Sport
Kontakt OsContact info
United States
- jdsports.dk
2.3
Poor
9k reviews
Asks customers to review
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Shambles
Ordered 13 items the first time all of it come apart from an Emporio Armani hoodie. Instead 2 pair of Emporio Armani leggings come.. sent the leggings back for a refund then ordered the hoodie again.. and guess what a pair of leggings come again now I have sent them back to try get the bloody hoodie and it’s been 10 days in transit with a crap company you use called evri.. never usually have a problem alway orders Christmas clothes this time of year but this year Jesus. What the hell is going on. And the delivery company your using let’s not go there… people be aware they now have blind people picking orders you may not get what you ordered..
13 December 2022
Unprompted review
Reply from Jdsports
Hej Mark,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Siri,
JD Sports kundeservice
very complicated return policy
very complicated return policy, and had to spend 40 min in the shop to return some items.
No a E-shop I will use again
28 December 2022
Reply from Jdsports
Hej ronnie jensen,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Siri,
JD Sports kundeservice
Reply from Jdsports
Hi Samim,
Thank you for your inquiry.
We are sorry to hear that you are not satisfied with your recent experience on our site.
If you need help, we are available and happy to help. Please send an e-mail with your order details to kundeservice@jdsports.dk - order number, customer name, e-mail address, billing address, postcode.
Yours sincerely,
Christina
JD Sports customer service
Reply from Jdsports
Hej Abdullahi,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Jim
JD Sports kundeservice
😍😍😍alt fit so well!
19 December 2022
Reply from Jdsports
Hej Madalina,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Ro
JD Sports kundeservice
Thanks a lot guys.
15 December 2022
Reply from Jdsports
Hej Sergejs,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Luca
JD Sports kundeservice
Good Quality
24 November 2022
Reply from Jdsports
Hej Bardan,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Nicole
JD Sports kundeservice
Been trying all morning to place an…
Been trying all morning to place an order via the website, everytime i get to point of payment the site crashes of reports an unknown error. I installed the app and again added everything to my basket and at point of payment, my £250 gift card is now showing us non redeemable, what a complete waste of time and effort. Customer services were useless also.
27 November 2022
Unprompted review
Reply from Jdsports
Hej Judith,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Giedrius.
JD Sports kundeservice
Reply from Jdsports
Hej Umer,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Amedeo
JD Sports kundeservice
Slow delivery
8 November 2022
Reply from Jdsports
Hi Virginia,
Thank you for your inquiry.
If you need help, we are available and happy to help.
Please send an email with your order details to kundeservice@jdsports.dk - order number, customer name, email address, billing address, postal code.
Kind Regards,
Saeed
JD Sports customer care
Reply from Jdsports
Hej Anik,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Siri,
JD Sports kundeservice
Processing the order and delivering it…
Processing the order and delivering it takes way more than it should. Disappointing
24 October 2022
Reply from Jdsports
Hej Oana-Miruna,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Jim
JD Sports kundeservice
Reply from Jdsports
Hej Amjad,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Antonio
JD Sports kundeservice
I did not receive emails updates on my…
I did not receive emails updates on my product, and the SMS updates I did receive were uninformative. I needed to visit both stores in Copenhagen to find my shoes, which was too much effort for a simple delivery.
16 September 2022
Reply from Jdsports
Hej Jaike,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Santiago,
JD Sports kundeservice
Reply from Jdsports
Hej Tanja,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Antonio
JD Sports kundeservice
Perfect
I have ordered many times from them and it is always the same, fast, high quality, accurate. Congratulations
7 September 2022
Reply from Jdsports
Hi Srecko,
Thanks for your kind feedback.
Have a nice day!
Kind Regards,
Saeed
JD Sports Customer Care.
Reply from Jdsports
Hej Bruno,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Antonio
JD Sports kundeservice
Good service
11 September 2022
Reply from Jdsports
Hej Samba,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Jim
JD Sports kundeservice
Tag left in clothing ...no apology refund refused
I purchase a box of boxers to kit my son up to go away, packing his bag we discovered the tags were still on rendering them unuseable. I had to quickly purchase replacements. I went to JDSpirts saying I could not use them due to their error and asked for a refund but was told company policy they dont refund on underwear even though in this case their error had caused me extra expense and wasted journeys . Email to head office got no better response. Very unimpressed with their idea of customer service . Many companies offer a much better service and appologies when they do things wrong.
9 September 2022
Unprompted review
Reply from Jdsports
Hej Jen Kok,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Lilyane
JD Sports kundeservice
Took forever to arrive at the store
Took forever to arrive at the store, never received an email confirmation to go pick my shoes up. Not sure what's going on with them.
29 August 2022
Reply from Jdsports
Hej Kristian,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med
din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og
hjælper gerne. Send venligst en e-mail med dine
ordreoplysninger til kundeservice@jdsports.dk -
ordrenummer, kundenavn, e-mail-adresse,
faktureringsadresse, postnummer.
Med venlig hilsen,
Abid
JD Sports kundeservice.
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