JD Sound & Video Reviews 1

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Audio-visual equipment supplier
  2. Audio visual consultant

Written by the company

JD Sound and Video is a professional audio, video, streaming, lighting, and control systems integration company serving New Jersey, Pennsylvania, and Delaware. We specialize in designing, installing, upgrading, and servicing commercial AV systems for schools, churches, houses of worship, municipal facilities, athletic venues, businesses, conference rooms, auditoriums, gymnasiums, and community spaces. Founded on the belief that technology should be reliable, easy to use, and tailored to each client’s needs, we take a consultative approach to every project. Rather than offering one-size-fits-all solutions, we carefully evaluate each facility, understand the goals of our customers, and develop systems that improve communication, enhance user experiences, and provide long-term value. Our services include sound systems, wireless microphones, live streaming systems, video displays, projection systems, digital signage, conferencing technology, assisted listening systems, acoustic treatment, theatrical lighting, stadium audio, gymnasium sound systems, church AV systems, and integrated control solutions. Whether it’s a simple equipment upgrade or a complete facility-wide technology refresh, our team manages every phase of the project from design and engineering through installation, training, and ongoing support. What sets JD Sound and Video apart is our commitment to quality workmanship, organization, and customer service. We perform our work in-house, maintain clean and professional job sites, thoroughly test equipment before installation, and provide hands-on training to ensure clients are comfortable using their new systems. We believe that communication, attention to detail, and follow-through are just as important as the equipment itself. Many of our clients are repeat customers who trust us for ongoing support, system expansions, preventative maintenance, and future technology planning. We are proud to build long-term relationships and serve as a trusted technology partner for organizations throughout the region. At JD Sound and Video, our goal is simple: deliver technology solutions that work reliably, sound great, and help our clients connect with their audiences more effectively. We appreciate every customer who takes the time to share their experience and provide feedback through Trustpilot.


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing experience with JD Sound & Video

I had a disappointing experience with JD Sound & Video. There were several issues with reliability and follow-through throughout the project. On some occasions, they did not show up at the scheduled date and time despite confirming the appointment, or they came late. The overall project also took nearly three months to complete, even though an 8-week timeline had originally been promised.

As part of the agreed scope, an inspection and reconfiguration of a room’s sound system was included at no additional cost. After completing the main work, there was a disagreement regarding payment timing before this remaining portion was completed, and they mentioned legal action against us but eventually, they returned and completed the agreed service, after which I settled the remaining balance.

Overall, the experience felt frustrating and not as reliable or professional as expected.

20 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look