Jellis Craig Reviews 

5,031
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

The literal worst rental agency I’ve ever had the misfortune to deal with and do not believe the realestate.com reviews go to product review for the real story. 3 trips to RDRV with these guys refusin... See more

Rated 1 out of 5 stars

I put a price in before auction they told me I was there first offer and a great offer, meant to tell me 11am next morning but said still negotiating until 1pm I waited and when they rang me they said... See more

Rated 1 out of 5 stars

Probably one of the worst property management teams (Northcote) I've ever had to deal with. We've been without air conditioning or heating in our house for over a month now due to the mismanagement an... See more

Company replied

Rated 5 out of 5 stars

We are deeply touched by our recent experience with Andrew Panagopoulos We can't thank him enough for his incredible help. He brought us good fortune on Saturday the 23rd of August 2025, and we... See more

Company details

  1. Estate Agent
  2. Estate Agents
  3. Property valuer

About Jellis Craig

Information provided by various external sources

Established in 1991, the Jellis Craig network is a business based on ethics, integrity and personal service. With a commitment to progressive thinking, Jellis Craig has continually evolved and grown to become one of Melbourne’s leading real estate groups. Jellis Craig’s network of strategically located offices are positioned across Melbourne’s most sought-after suburbs and reach into local, interstate and international markets. Click here for a property appraisal

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2.3

Poor

TrustScore 2.5 out of 5

5k reviews

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No recent history of asking for reviews

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2.3

All reviews

(5,031)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent purchasing experience with Elijah

Bought our home through Jellis Craig and had the pleasure of dealing with Elijah Zonneveld. He was a complete professional, a pleasure to deal with and made the process very easy. Never pushy but always attentive, and also realistic.

18 March 2019
Unprompted review
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Reply from Jellis Craig

Hi Jenni,
I just wanted to thank you for you review. Word of mouth in our industry is one of the biggest factors in how we are perceived in the market place, and clients such as yourself sharing positive experiences are vital to ensuring longevity in this role (a role which I love doing).
I really appreciate you taking the time to share your experience publicly and look forward to many positive interactions with you in the future. Thanks again. Eli

Rated 5 out of 5 stars

Very happy with the way the process was…

Very happy with the way the process was carried through to achieving a satisfactory outcome. Andrew understood our position and worked hard to get a result for us.

18 March 2019
Unprompted review
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Reply from Jellis Craig

Thanks Rod for taking the time to review Andrew and the Jellis Craig Blackburn team. We really love hearing from our vendors and are thrilled that we could be part of the selling process and deliver a great result for you.

We wish you the very best for the future and hope to help you again with any real estate needs you may have.

Jellis Craig Blackburn Client Services Team

Rated 5 out of 5 stars

Great service and advice

17 March 2019
Unprompted review
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Reply from Jellis Craig

Thank you Eamon for your review. We always aim to provide an excellent level of service to our clients and we are pleased you were impressed with our service and advice during your sales campaign. Inner North Client Services team

Rated 5 out of 5 stars

Julian was helpful and approachable…

Julian was helpful and approachable throughout the sale process. After every OFI he went through with me what happened and the levels of interest each time. His negotiations enabled us to achieve a sale at a great price before auction - a bonus in the current uncertain market.

17 March 2019
Unprompted review
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Reply from Jellis Craig

Dear Katrina,

Thank you for taking the time to provide us with your feedback. We are pleased to hear that Julian was helpful and approachable throughout the sale process and you were happy with the communication from Julian. Congratulations on achieving a great price before Auction.

Thank you again,
Jellis Craig Boroondara Client Services Team

Rated 5 out of 5 stars

good

The reply was prompt and earnest

16 March 2019
Unprompted review
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Reply from Jellis Craig

Thank you Zhang, I will pass your feedback on to Lauren and Stephanie at Jellis Craig South Yarra. Enjoy your new home!
Regards
Customer Experience Manager, Jellis Craig Stonnington

Rated 5 out of 5 stars

Great Team Performance

The team at Jellis Craig were just great from start to finish.
Very knowledgeable of the area, prevailing market conditions and understanding of my needs.
This matched with a fantastic work ethic provided for an excellent outcome.

16 March 2019
Unprompted review
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Reply from Jellis Craig

Hi Colin,

Thank you for taking the time to share your kind words for the Jellis Craig team. We are extremely pleased to hear that the team were great from start to finish and that you found them very knowledgeable of the area, prevailing market conditions and that they were understanding of your needs. We look forward to working with you again in the future. All the best - Jellis Craig Bayside Glen Eira Client Services Team

Rated 5 out of 5 stars

Honest appraisal

Honest appraisal, opens held on time,
Auction conducted effectively.

15 March 2019
Unprompted review
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Reply from Jellis Craig

Dear Linda
We would like to thank you for taking the time to leave your review. We are pleased that you felt that we were honest in appraising your property and with the effectiveness of the auction
Best wishes for the future
Jellis Craig Monash Client Services

Rated 5 out of 5 stars

The whole experience from start to…

The whole experience from start to finish was unreal could not of went any better we were wrapt with the whole process

15 March 2019
Unprompted review
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Reply from Jellis Craig

Thank you Rhys for your kind words about Jellis Craig Eltham and in particular, Pina Kara. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of you real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Lisa was fantastic

Lisa was fantastic. Helpful, informative and proactive at every stage of the sale process. Highly recommend.

15 March 2019
Unprompted review
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Reply from Jellis Craig

Thank you Emma for your review and your recommendation. We always aim to provide an excellent level of service to our clients and we are pleased you found Lisa informative, proactive and helpful throughout your sales campaign. Inner North Client Services team

Rated 5 out of 5 stars

Overall a good experience

14 March 2019
Unprompted review
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Reply from Jellis Craig

Hi Sreeni,
Thank you for taking the time to leave your review. We are pleased that you felt that it was a good experience finding your new home through Bridgid and our Rental Team.
Warm regards, Jellis Craig Monash Client Services

Rated 5 out of 5 stars

Very professional and pleasant agent

Very professional and pleasant agent. Achieved the best possible sale price in the current market.

14 March 2019
Unprompted review
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Reply from Jellis Craig

Hi Maria,

Thank you for your feedback regarding your experience with Jellis Craig. We are pleased to hear that your agent was very professional and pleasant to deal with. It is wonderful to hear that he achived the best possible price in the current market. Please reach out if we can assist with anything in the future. Best wishes - Jellis Craig Bayside Glen Eira Client Services Team

Rated 5 out of 5 stars

A terrific team

A terrific team - engaging, thoughtful and professional in approach, and do what they say they will.

14 March 2019
Unprompted review
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Reply from Jellis Craig

Hi Damien,

Thank you for your feedback regarding your experience with Jellis Craig. We are thrilled to hear that the Jellis Craig team were terrific, engaging, thoughtful, professional in their approach and that they did what they said they would. We hope to be able to assist you again in the future. All the best - Jellis Craig Bayside Glen Eira Client Services Team

Rated 5 out of 5 stars

Jellis Craig Fitzroy are excellent

Jellis Craig Fitzroy are excellent, specifically Lee Muddle. He's sold two of my properties now in Fitzroy. Im very happy. Thank you.

14 March 2019
Unprompted review
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Reply from Jellis Craig

Thank you Jac for your review. We are pleased you have had repeated success with Lee as your agent and we hope your professional relationship continues well into the future. Inner North Client Services team

Rated 5 out of 5 stars

Amazing team!

The team at Jellis Craig have been amazing over the last year. They have successfully rented my place twice and avoided any weeks without rental income.
As this is my first property they have explained everything to me along the way. Couldn't recommend them more.

13 March 2019
Unprompted review
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Reply from Jellis Craig

Hi Emily, thank you for taking the time to review the Jellis Craig South Yarra Property Management team. We strive to achieve outstanding service to both our landlords and our tenants and we are thrilled we are able to achieve this for you. I will pass your feedback on to Lauren and Stephanie!
Regards
Customer Experience Team, Jellis Craig Stonnington

Rated 5 out of 5 stars

A renters review

A perfectly pleasant experience. Thankyou

12 March 2019
Unprompted review
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Reply from Jellis Craig

Dear Francie,
Thank you for taking the time to review your recent experience with our property management team, we are pleased it was a pleasant!
Best regards, the team from Jellis Craig Country.

Rated 5 out of 5 stars

Jellis Craig did an absolute fantastic…

Jellis Craig did an absolute fantastic job of getting us approved and signed for a new lease. There is obviously streamlined processes that make sure of minimal touch points. The staff in Sorrento and head office are so refreshing and easy to deal with compared to other companies I’ve rented through. Special call out to Claire batty in Sorrento. Made the experience personalised and could tell she actually cares about the customer experience. Great job

12 March 2019
Unprompted review
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Reply from Jellis Craig

Hi Sam,
thank you for taking the time to share your experience renting through Claire Batty and the Jellis Craig Sorrento Office. It is very pleasing to hear it was a streamlined process from your point of view. Enjoy your new home!
Customer Experience Team, Jellis Craig Sorrento

Rated 5 out of 5 stars

Very professional and kept us up to…

Very professional and kept us up to date thru proccess

12 March 2019
Unprompted review
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Reply from Jellis Craig

Hi George, it's very pleasing to get great feedback about your experience working with the Jellis Craig South Yarra Property Management team. Thank you for taking the time to share your thoughts.
Regards
Customer Experience Team,
Jellis Craig South Yarra

Rated 5 out of 5 stars

Sali is the most efficient

Sali is the most efficient, effective and proactive person that we have ever had on our property.
I would highly recommend her and JC to any of my friends. In fact I have and they have taken her onboard.
Thank God for Sali. She makes our lives easier.

12 March 2019
Unprompted review
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Reply from Jellis Craig

Thanks Nicholas & Judith for taking the time to review Sali and the Jellis Craig Blackburn Property Management team, we strive to achieve outstanding service to both our Landlords and tenants and we are thrilled we are able to achieve this for you.

Jellis Craig Blackburn Client Services Team

Rated 4 out of 5 stars

A great crew to deal with

12 March 2019
Unprompted review
Jellis Craig logo

Reply from Jellis Craig

Thanks Richard for taking the time out of your day to review the Jellis Craig Blackburn Property Management team.

Jellis Craig Blackburn Client Services Team

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