I absolutely love this product! Honestly, this is the best jelly mask I have ever used in my life. The texture is amazing, it leaves the skin beautifully hydrated, soothed and glowing after every tr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery on time , packaged neatly , no damage, products great and a straight forward check out system .
Been using Jelly Lab for the last two years. And I couldn’t be anymore happier and impressed with the quality and consistency of the hydro masks. I would say these are more a professional use and... See more
Really wanted to love this product. I think the instructions on the packets need reviewing as the amount of water you are told to add (40ml - 50ml) is far too much, it just ran straight off the face.... See more
Company details
Written by the company
JellyLab - Fun, Sustainable Jelly Masks Hydrate, Nourish & Glow 100% Vegan & Cruelty Free Skin Loving Goodness for All Skin Types
Contact info
128 City Road , EC1V 2NX, London, United Kingdom
- jellylabuk@gmail.com
- jellylab.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best jelly mask I’ve ever used!
I absolutely love this product! Honestly, this is the best jelly mask I have ever used in my life. The texture is amazing, it leaves the skin beautifully hydrated, soothed and glowing after every treatment.
I use it professionally with my clients, and every single one of them has been incredibly happy with the results. The skin feels refreshed, smooth and deeply nourished afterwards.
The quality is fantastic and you can really see the difference after using it. I highly recommend this product to both professionals and personal users. I will definitely keep coming back and ordering regularly! ✨
The delivery on time
The delivery on time , packaged neatly , no damage, products great and a straight forward check out system .
Mixes well
Mixes well, peels off in one go rather than flakey. Really nice to work with
Great product and a huge range to…
Great product and a huge range to choose from. I am really enjoying the product. Thank you.
Great products and fast delivery
Great products and fast delivery, I love using their products in my facials - would highly recommend.
Can't fault this company
Can't fault this company. I love the products, as do my clients.
Ordered a 400gram tub of 24k gold…
Had wrong order delivered but was rectified in a timely manner

Reply from Jellylab
Absolutely love using these masks on my…
Absolutely love using these masks on my clients xx
Brilliant customer service and my…
Brilliant customer service and my clients and I love the masks. 👌🏻💜
Lovely face masks but when ever I go to…
Lovely face masks but when ever I go to order over half products are sold out which is very frustrating.
Loved the sachets I received and as I…
Loved the sachets I received and as I am only just growing my buisness the sachets were ideal. However stock is an issue as I have been unable to order again so had to look elsewhere for similar product
Absolutely love jelly lab
Absolutely love jelly lab! Both myself and my clients are always thrilled with the results.
They have the WOW factor!
The products are lovely, they have the Wow factor and are well packaged. The company were excellent in their communications throughout my purchases too.
amazing product love it makes my skin…
amazing product love it makes my skin amazing highly recommended
Been using Jelly Lab for the last two…
Been using Jelly Lab for the last two years. And I couldn’t be anymore happier and impressed with the quality and consistency of the hydro masks.
I would say these are more a professional use and benefit people who know and have been taught to use and mix up these kind of products. However that doesn’t mean, people who are not professionals can’t use and definitely will get the hang of it with practice.
All of my clients adore the jelly masks and always excited to have them in their facials. Definitely recommend to upgrade your facial game & make them more luxury.
Awful masks
Awful masks, I cant believe people use them in salons. Had no results or glow at all, feels waste of money for sure. My face felt actually dry after it. Don't recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







