My son purchased 2 tops. Neither fitted as were too short in the body. Returned for a refund and never received it! Absolutely appalling service and withholding a refund when goods have been returned... See more
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impressed heavy weight t-shirt, actually better quality then i expected which was great. Nice slightly oversized tee which was what i wanted overall 10/10 product. *one thing to note if purchasing... See more
Top company with great products. I think I have almost one of everything in the wardrobe. The heavyweight hoodies are insanely good quality. Love the fleeces and the T-shirts are insanely good and pe... See more
The quality of their products is amazing, I recently bought some shorts, sweatshirts and a hoodie and I can safely say they are brilliant. They are soft on the inside and super comfortable, and the de... See more
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Company details
Written by the company
Founded in the UK in 2020, we're a clothing brand specialising in premium embroidered garments made from the highest quality materials. Since launch, we've proudly served over 35,000 customers with our iconic fleeces, heavyweight hoodies and expanding range of timeless essentials. Beyond fast dispatch times, our focus is on exceptional customer service, with a team ready to support you every step of the way.
Contact info
United Kingdom
- support@jemcity.co.uk
- jemcityuk.shop
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Great design but fits oddly
Great design, the embroidery is pretty good. I have the half zip sweater and it looks great. It’s not the greatest quality and the size fits my torso but is really tight in my arms as if it tapers down getting tighter the closer it gets to the cuffs.
All that being said I live with these gripes as I do really love the design.
Very good and quality product
Great service thanks
Great sweatshirt lovely quality, will definitely use this website again in the future

Reply from Jem City
Perfect!
Love it! Bought in a medium and is perfectly oversized and I’m 5’3. Arrived quickly especially when I bought it before Christmas! Really good quality as well and super comfy

Reply from Jem City
Great quality
Terrible customer service
My partner order me a jumper only to be ignored for a long time to then being sent out a cheap jumper compared to the one in the picture when advised, terrible customer service and terrible quality

Reply from Jem City
World Class
The guys at Jem City most helpful always active on instagram and easy to communicate with. Highly reliable with high quality clothes and reasonably priced. Will be using again keep it up!
10/10 design
10/10 design, and the material is so much better than the photos in store. Defo will be returning! Thanks!
Happy Customer
My son is very happy with this jumper. The sizing and fit are perfect for him. He’s planning on buying more from you in the future.
Such good quality and an amazing fit
Such good quality and an amazing fit. Cabt rate highly enough!!!
Amazing product
Amazing product! Delivery was really quick and well packaged so nothing got damaged. Ordered from here a few times and have never been let down by the quality. Definitely would recommend!
Good quality comfy jumpers
Good quality comfy jumpers. Already got 3 for my partner , he especially loves the fleece one! Quick delivery, highly recommend!
One of my favourite pieces of clothing
I have ordered from Jem city twice now. First was a Monaco sweatshirt which has now become one of my favourite pieces in my wardrobe after my friend recommending the brand to me. The second which I have just ordered is two Monaco Vintage 3/4 Zip Sweatshirts for Christmas and I can’t be more excited!! Me and my sailing friends love the brand for its helpfulness, good quality and uniqueness and can’t recommend them enough😊
Amazing quality products
Amazing quality products and great customer service, have been buying Jem City from the start.
Fleece arrived timely and quality was…
Fleece arrived timely and quality was great. Looked around a lot to find a thick zipped fleece and this was perfect, really happy with the purchase.
Lovely Quality
Lovely Quality. Fleeced I purchased will defo be buying more in the future love this band
Good quality love it and quick easy…
Good quality love it and quick easy delivery deffo buying again
Quality and Durability!!
Ordered 2 jumpers on separate occasions (different styles) for my partner and I. Both arrived promptly and are lovely warm material! We constantly wear and wash them and they have stayed intact. Very good quality for a good price, will continue to purchase!
Absolutely brilliant
Absolutely brilliant. Delivery was much quicker than expected/stated. The actually quality of the product was 10/10 and I will certainly be coming back in future.
Did not arrive when I specifically paid…
Did not arrive when I specifically paid for it to arrive. Quality over all Ok expect defects, wonky quarter zip and wonky stitching.
Over all not worth the arm and leg I paid for it…..

Reply from Jem City
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