Jericho Writers Reviews 194

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, enthusiasm, and supportive approach, highlighting the positive impact on their writing journey. Many people appreciate the seamless user experience, finding the platform easy to navigate and the resources well-organized. The product offerings, including courses, workshops, and editorial services, are frequently described as excellent and instrumental in improving writing skills and confidence. Reviewers also value their subscriptions, noting the vast array of included content and the overall value. However, some customers were dissatisfied with specific aspects of the service, particularly regarding the review process for agent submissions, with one person feeling their submission was not thoroughly read. Additionally, a few people mentioned that some courses required an extra fee even with a premium membership.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform to be an ongoing,... See more

Product

Reviewers mention positive feedback about the product. Customers praise the breadth of material, finding it... See more

Subscription

Consumers find subscription to be positive. Many reviewers express satisfaction with their premium... See more

Service

Users describe positive interactions with service, highlighting the excellent advice, encouragement, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding line editing I commissioned Jericho for a line edit of my manuscript and was thrilled with the results. I worked with Mary Torjussen, whose expertise really shone through. She focused n... See more

Company replied

Rated 5 out of 5 stars

I started Jericho's self publishing course expecting to be put off going down this route. Instead Debbie Young's infectious enthusiasm guided us through the tasks needed to publish our books to a pro... See more

Company replied

Rated 5 out of 5 stars

Another excellent Festival of Writing with tons of added value. Made new friends and met up with existing ones I’ve been students with on the great courses. Becca and Sophie did another amazing job. I... See more

Company replied

Rated 5 out of 5 stars

I work steadily to pay bills, and have less time for my inspirational books. I've got them on my flash. Just fighting hard to bring them on the print. Collection of four lengthy stories which setti... See more

Company replied


Company details

  1. Arts Organisation

Written by the company

Jericho Writers offer everything you need to write, edit and get your book published. Our online membership provides an accessible way for writers across the world to access virtual events, masterclasses, personal feedback and more. We work with the best authors and industry professionals to deliver you quality tutored courses, brilliant events, personalised mentoring and one-to-ones and superb editorial services. Whatever stage you’re at, we’re with you for every word.


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

First time at Jericho Writers' Festival of writing

First time attending and very curious about how it would all work out. Boy! was I impressed. Well organised, fun informative and inspirational. The food was good too. The staff were happy and helpful. There was plenty of space too so the crowds weren't overwhelming. I'll go again next year.

29 June 2024
Unprompted review
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Reply from Jericho Writers

We're so glad you enjoyed and look forward to welcoming you again next year!

Rated 5 out of 5 stars

London Festival of Writing 2024

I've had a wonderful time at the London Festival of Writing this weekend. An excellent range of workshops,great agent 121s, a fabulous and hugely enjoyable gala dinner and lots of networking opportunities. Thank you to Jericho Writers for organising such a fabulous event. Looking forward to next year already!

29 June 2024
Unprompted review
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Reply from Jericho Writers

We're so glad you enjoyed yourself and can't wait to welcome you back :)

Rated 5 out of 5 stars

Fabulous Festival

I've been a member of Jericho Writers for around a year and attended my first Festival of Writing this year. I wasn't sure what to expect but my writing has been progressed through every workshop. The 121 has been instrumental in unfreezing the indecision I had over my YA novel and I'm re-enthused to move it towards completion.

30 June 2024
Unprompted review
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Reply from Jericho Writers

Thank you for the lovely comments. We're so pleased you found it valuable

Rated 5 out of 5 stars

10/10 can recommend

Although I’m early in my writing career, only being half way through my first book, I am over the moon at how helpful all the staff at Jericho Writers has been so far.

I’m currently attending my first Jericho Writers Event and I am so happy I decided to travel from Switzerland to London in order to take part. It has been one of the best nights I’ve had in a long time!

29 June 2024
Unprompted review
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Reply from Jericho Writers

Wow! Switzerland! Thank you so much for travelling all that way to visit us. We're so glad it was worth the journey.

Rated 5 out of 5 stars

Amazing festival

Amazing festival, interesting program!!
Really enjoyed the day.
Steven

29 June 2024
Unprompted review
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Reply from Jericho Writers

Hi Steven, thank you so much for coming. We're glad you enjoyed yourself.

Rated 5 out of 5 stars

Positive London Festival oof Writing experience

My first time at the London Festival of Writing and it has been hugely informative and inspirational. The team were very welcoming, helpful and have put together an incredible community event. Looking forward to being a full member.

29 June 2024
Unprompted review
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Reply from Jericho Writers

Thank you for your lovely comments. Looking forward to welcoming you to membership :)

Rated 5 out of 5 stars

London Festival of Writing

I attended the London Festival of Writing, and found it to be a well-organised and enlightening experience. I plan to return next year!

29 June 2024
Unprompted review
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Reply from Jericho Writers

We're so glad you enjoyed yourself and are looking forward to seeing you next year!

Rated 1 out of 5 stars

Disappointing enforced annual membership

I have found my enforced annual membership to be singularly disappointing and certainly not worth the money that is subtracted from my card account on a monthly basis.
A reply to my complaint appeared on Trustpilot requesting details. How can I provide details when I found that none of the services provided were of help to me and yet I have to continue paying month after month? I don't want help to make better use of the services, I would just like to stop having to pay month after month for something that is of no value to me.

24 June 2024
Unprompted review
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Reply from Jericho Writers

Dear Darroll,

I'm sorry to hear that you're disappointed in your membership. I can see from conversations we've had with you over email, you're on a minimum one-year contract but that we have amended your membership so that it will not renew beyond that one year. Furthermore, I can see we asked for some feedback as to why you are disappointed in your membership so that we can help to service your needs better. However, I can't see that we've received a response from you yet since our conversation in March. If you could get back to us at info@jerichowriters.com we'd be delighted to help you make the most of your membership.

Best wishes,
Becca (Head of Membership)

Rated 5 out of 5 stars

Making an audiobook.

I asked the Jericho staff about my interest in making an audiobook of my novel. The reply I received was a very useful link to a blog post by Saul Bottcher that described the process, the pluses and minuses of different techniques, equipment needed, approximate costs, and self-made verses professionally made. Very helpful!

11 June 2024
Unprompted review
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Reply from Jericho Writers

So glad we were able to help. Thank you for the lovely review

Rated 5 out of 5 stars

Prompt, Helpful, and Wonderful

The support staff helped me with my problem promptly, and I was able to resolve several issues. I am grateful and they are super.

7 June 2024
Unprompted review
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Reply from Jericho Writers

Wonderful to hear that your issues were resolved promptly. Thank you for the review!

Rated 5 out of 5 stars

info@ have got your back

Every time I've written to info@ I've had a very quick response, usually from Jonny. I feel supported every step of the way. Thank you! I appreciate you!

4 June 2024
Unprompted review
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Reply from Jericho Writers

We do indeed! Thank you for your lovely review. We're glad we you feel so supported

Rated 5 out of 5 stars

New member

I haven't been a member for long and the first service I used was a feedback on my query letter. Kate response was incredibly helpful, thanks.

17 May 2024
Unprompted review
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Reply from Jericho Writers

We're so glad the feedback you received was helpful and we hope you enjoy exploring the rest of your membership. Feel free to reach out if you need anything. Thank you for being with us!

Rated 5 out of 5 stars

One of the best companies around for writers

One of the best companies around for providing services to writers. They give away a lot of content for free, including a very entertaining and insightful weekly newsletter from Harry Bingham. And not only do their paid-for services such as Agent Match and Agent 1-2-1 provide great resources for aspiring authors, the company itself is very well run, with smart enthusiastic people responding quickly and efficiently to any questions you might have. Well deserving of 5 stars.

29 April 2024
Unprompted review
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Reply from Jericho Writers

Thank you so much for this review. We're so glad you're finding our resources useful for writers!

Rated 5 out of 5 stars

Since joining Jericho Writers I have…

Since joining Jericho Writers I have learned so much about the process of querying and how to make my novel stand out to agents and potential publishers. The team at Jericho are very approachable and provide a lot of constructive advice and information. The other writers are also very helpful and I like belonging to this writing community.

16 April 2024
Unprompted review
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Reply from Jericho Writers

Hi Liza, huge thanks for your lovely review. We're so glad you're finding membership useful so far!

Rated 5 out of 5 stars

After signing up and subscribing.

After signing up and subscribing, I dealt with Kate and Emily and found them very helpful and informative, giving me good advice and helping me towards an agent match-up.
I have been here for around two weeks and am very happy.
I am looking forward to progressing under their wings and will update you on any successes.

A great service by great professionals!

15 April 2024
Unprompted review
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Reply from Jericho Writers

Hi John, thank you so much for sharing your experience. We've passed on your kind words to Kate and Emily and look forward to watching you progress.

Rated 5 out of 5 stars

Super Support for Writers

Am loving my experience with Jericho Writers. Currently taking part in the Getting Published Month events, and I couldn't be happier with the professionalism, warmth and proactive efficiency of everyone on their team.

19 March 2024
Unprompted review
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Reply from Jericho Writers

Hi Elena,

Thank you so much for your review. We're so glad you've enjoyed Getting Published Month and hope you'll enjoy what we have planned for the rest of the year.

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