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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often saving significant amounts on their insurance premiums. Many people found the app to be user-friendly and efficient, making the process of finding and setting up insurance incredibly easy and fast. The service provided is consistently praised for its helpfulness and the staff's knowledge, with many appreciating the quick and clear communication. However, some customers also noted issues with the app, such as unwanted emails after providing their address, and a few experienced problems with policy mistakes or unexpected charges from third-party partners. There were also occasional complaints about the chatbot not providing accurate responses and some users feeling that their driving history was unfairly assessed.

What people talk about most

Price

People report positive experiences with price, consistently finding affordable options and significant... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and simple navigation.... See more

Application

Customers consistently note positive experiences with the app, finding it easy to use and navigate for... See more

Service

Customers had positive experiences with service. Many reviewers praise the ease and efficiency of finding and... See more

Staff

Users describe positive interactions with staff. Many customers praise specific agents like Jerry, Dan, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth and Simple to navigate the app. Information pops up quickly no lag. Typical wait times on identity clearances. Which keeps everything safe and certain that its you. In case of scammers. So far... See more

Company replied

Rated 5 out of 5 stars

First time working with Jerry, I was a bit skeptical, but I got on the phone with the rep. Dan and he walked me through everything and found me the best price possible in a short amount of time. It’s... See more

Company replied

Rated 5 out of 5 stars

I was paying $370.82 for insurance y'all got me set up for $185 better insurance lower deductibles you also canceled my old insurance y'all took care of everything for me so far so good great app I w... See more

Company replied

Rated 5 out of 5 stars

Very easy to compare and purchase several different insurances very easily You are able to speak with a representative quickly to answer any questions. Insurance shopping made incredibly easy. Also... See more


Company details

  1. Car and Motor Insurance Agency
  2. Home Insurance Agency
  3. Insurance agency
  4. Insurance broker
  5. Insurance company

Written by the company

Jerry is a free app trusted by over 5 million drivers to simplify car ownership. Compare car, home, and motorcycle insurance from 50+ insurers in one place, see coverage side-by-side in plain English, and switch policies without the usual friction. Make sure you're not overpaying through our automatic rate checks. Beyond insurance, Jerry helps you make smarter decisions about your car. Check fair prices for repairs and maintenance, stay on top of recalls, and keep everything organized in one app. If you ever want guidance, licensed agents are available — digital first, human when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to do and understand.

This was the easiest quote to obtain. Easy application and easy to understand.

21 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Donna, thank you for the great review. We’re glad to hear the quote and application process were easy and clear to understand. That’s exactly what we aim to make simple for our customers.

Rated 5 out of 5 stars

Insurance costs went down more then $100!!!

My insurance went from $300 down to $179 using Jerry - same car, same coverage but better and with the lowest deductibles I’ve ever been able to afford!! Wouldn’t be able to refer this app/site enough!!

23 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Samantha, that’s an incredible result! Dropping your premium by over $100 while getting better coverage and lower deductibles is a huge win. We’re so glad Jerry could help you find a better fit. We really appreciate the recommendation and you sharing your experience.

Rated 5 out of 5 stars

Easy to do and saved me a lot

21 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Timothy, thank you for the great review. We’re glad to hear the process was easy and that you were able to save. That’s exactly what we aim to make simple for our customers.

Rated 5 out of 5 stars

Great prices for insurance

Great prices for insurance, paying half of what I was paying with my previous car insurance company.

21 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jessica, that’s an incredible result. Paying half of what you were before is a huge win. We’re glad Jerry could help you find a better rate and make the switch worthwhile.

Rated 1 out of 5 stars

They will not remove reports off your file that are not yours, even with submitted documentation of proof

This is an update to my five star review that I left. After looking on my profile on their app. There was still two reports in my name that were not mine, causing my rate to be greatly increased. I submitted documentation several months ago, proving that one claim was never a claim and was paid out-of-pocket, and that the other accident was my daughter and not myself. They never resolved this and to this day, my rates are sky high because they did not their part I deleted their app yesterday and I will never use them again and I do not recommend them while on chat with an agent about this matter they would not even reply to me. Shame on you, Jerry. I thought I could trust you.

20 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Carlos, thank you for the amazing review. It’s great to hear Jerry has been helping you save for so many years. We truly appreciate your continued trust and kind words.

Rated 5 out of 5 stars

Jerry saved me $65 a month and was easy…

Jerry saved me $65 a month and was easy to enroll, great communication!!

20 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Donna, that’s a great result! Saving $65 a month is a solid win. We’re glad the process was easy and communication felt smooth along the way. Thanks for sharing your experience.

Rated 5 out of 5 stars

Super helpful very attentive to…

Super helpful very attentive to messages love that I didn’t have to call them. Highly recommend.

21 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Rose, thank you for the wonderful review. We’re glad to hear the team was responsive and that you could get help without needing to call. That’s exactly the kind of experience we aim to provide. We really appreciate the recommendation.

Rated 5 out of 5 stars

Great

Great job around

19 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Damien, thank you for the great review. We’re glad to hear you had a positive experience all around. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Fast service

20 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Tammi, thank you for the great review. We’re glad to hear you had a fast and smooth experience. That’s exactly what we aim for.

Rated 5 out of 5 stars

Fast and easy

20 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Marie, thank you for the great review. We’re glad to hear the process was fast and easy for you. That’s exactly what we aim to deliver.

Rated 5 out of 5 stars

Great app

Great great app

20 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Charles, thank you for the great review. We’re glad to hear you’re enjoying the app. We appreciate you taking the time to share your feedback.

Rated 1 out of 5 stars

Spam more spam and yes more spam

Spam more spam and yes more spam. Got 50 plus email a day since gave this app my email address! Been over 2 weeks and still getting 50 plus emails a day. All trying to sell me insurance. All going to the same brokerage site! All pretending to be different! Just annoying. Stay away from this App unless you like 500 emails in your inbox!!!!!

8 April 2026
Unprompted review
Jerry logo

Reply from Jerry

David, 50+ emails a day is genuinely awful and we understand why you're frustrated. We want to be direct: Jerry's DataLock Guarantee means we never sell your data for marketing purposes. When you request quotes, your info is shared securely with licensed carriers only to generate pricing. We don't share your contact details as part of that process.

The volume you're describing, multiple sources pretending to be different companies, sounds like it may be coming from other services you used around the same time, not from Jerry directly.

If any of those emails are coming from Jerry specifically, you can unsubscribe at the bottom of any message or email us at hi@jerry.ai and we'll make sure they stop immediately.

Rated 5 out of 5 stars

Great app to use

Great app to use

19 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Alberto, thank you for the great review. We’re glad to hear you’re enjoying using the app. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I’ve had the best experience with Jerry

I’ve had the best experience with Jerry! No unwanted spam calls, easy quote process from start to finish and the app allows for consistent and reliable communication. I’m so glad I chose Jerry.

18 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, thank you for the wonderful review. We’re so glad to hear you had such a great experience from start to finish and that the process felt easy without unwanted calls. It’s great to know the app has been reliable for you.

Rated 5 out of 5 stars

Super easy

Super easy, only had to put my info in one time to get multiple quotes and was able to select one for a 30% reduction in cost per month on my insurance for 4 vehicles at Full Coverage!

18 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Gary, that’s an incredible result. Getting a 30% reduction across four vehicles is a huge win. We’re glad the process was simple and that you could compare multiple quotes with just one entry. Thanks for sharing your experience.

Rated 5 out of 5 stars

Quick

Quick and easy

18 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Diego, thanks for the great review. We’re glad to hear the process was quick and easy for you.

Rated 5 out of 5 stars

Fast and easy

Fast and easy

17 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Timothy, thank you for the great review. We’re glad to hear the process was fast and easy for you.

Rated 5 out of 5 stars

Great in fast


Great in fast

17 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Aaron, thank you for the great review. We’re glad to hear the experience was fast and worked well for you.

Rated 5 out of 5 stars

amazing place

9 April 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi James, thank you for the great review. We’re glad to hear you had such a positive experience.

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