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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often saving significant amounts on their insurance premiums. Many people found the app to be user-friendly and efficient, making the process of finding and setting up insurance incredibly easy and fast. The service provided is consistently praised for its helpfulness and the staff's knowledge, with many appreciating the quick and clear communication. However, some customers also noted issues with the app, such as unwanted emails after providing their address, and a few experienced problems with policy mistakes or unexpected charges from third-party partners. There were also occasional complaints about the chatbot not providing accurate responses and some users feeling that their driving history was unfairly assessed.

What people talk about most

Price

People report positive experiences with price, consistently finding affordable options and significant... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and simple navigation.... See more

Application

Customers consistently note positive experiences with the app, finding it easy to use and navigate for... See more

Service

Customers had positive experiences with service. Many reviewers praise the ease and efficiency of finding and... See more

Staff

Users describe positive interactions with staff. Many customers praise specific agents like Jerry, Dan, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth and Simple to navigate the app. Information pops up quickly no lag. Typical wait times on identity clearances. Which keeps everything safe and certain that its you. In case of scammers. So far... See more

Company replied

Rated 5 out of 5 stars

First time working with Jerry, I was a bit skeptical, but I got on the phone with the rep. Dan and he walked me through everything and found me the best price possible in a short amount of time. It’s... See more

Company replied

Rated 5 out of 5 stars

I was paying $370.82 for insurance y'all got me set up for $185 better insurance lower deductibles you also canceled my old insurance y'all took care of everything for me so far so good great app I w... See more

Company replied

Rated 5 out of 5 stars

Very easy to compare and purchase several different insurances very easily You are able to speak with a representative quickly to answer any questions. Insurance shopping made incredibly easy. Also... See more


Company details

  1. Car and Motor Insurance Agency
  2. Home Insurance Agency
  3. Insurance agency
  4. Insurance broker
  5. Insurance company

Written by the company

Jerry is a free app trusted by over 5 million drivers to simplify car ownership. Compare car, home, and motorcycle insurance from 50+ insurers in one place, see coverage side-by-side in plain English, and switch policies without the usual friction. Make sure you're not overpaying through our automatic rate checks. Beyond insurance, Jerry helps you make smarter decisions about your car. Check fair prices for repairs and maintenance, stay on top of recalls, and keep everything organized in one app. If you ever want guidance, licensed agents are available — digital first, human when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The way it was so easy to navigate the…

The way it was so easy to navigate the site and the rates for the quotes I got were low just as advertised

7 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Monica, thanks so much for sharing your experience. We’re really happy to hear the site was easy to navigate and that the quotes matched what you were hoping to find. We love making insurance shopping simple.

Rated 5 out of 5 stars

Easy to follow instructions

Easy to follow instructions. Smooth sailing. Great quotes.

7 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Charlie, thank you for the great review. We’re thrilled to hear the instructions were easy to follow and that everything went smoothly for you. We love hearing that Jerry helped you find some great quote options.

Rated 5 out of 5 stars

Jerry is fantastic

Jerry is fantastic! Lowest rates, constantly check to see if you can get lower rates than your current plan, there’s nothing more I could ask for. Thank you, Jerry ♥️

7 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Alixandra, we appreciate you taking the time to leave such a thoughtful review. We love hearing that you’re enjoying how Jerry keeps checking for lower rates and helps you stay on top of your insurance. We’re glad the experience has been working so well for you.

Rated 5 out of 5 stars

It’s just the best App I can’t dive deeper…

It’s just the best I can’t dive deeper but it’s just the best if you want to be the safest driver ( it’s track speed,phone usage, and more )

Thank you
Ive been using the app for at least 6 months so it’s finally paid off

Overall experience is great

6 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, we appreciate you taking the time to share your experience. It’s great to hear you’ve been enjoying the app and using the safe-driving features over the past several months. We’re glad it’s been a positive experience for you.

Rated 5 out of 5 stars

Very simple

Very simple. Answer questions and thats it. Add your checking or savings routing # and account # and your all set to go. It was that easy for me. Im a first time user. I've been with AAA for over 10 years and decided to give this a try.

6 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Keaka, we appreciate you taking the time to leave a review. It’s great to hear the process felt simple and easy for you, especially as a first time user. We’re glad you decided to give Jerry a try, and we’re happy the experience worked out well.

Rated 5 out of 5 stars

They made it super simple to get a new…

They made it super simple to get a new rate and plenty to chose from

6 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Ryan, we appreciate you taking the time to leave a review. We’re glad to hear Jerry made it simple to find a new rate and gave you plenty of options to choose from. That’s exactly the experience we aim to create.

Rated 5 out of 5 stars

Easy to use 😃

6 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Melissa, thank you for the great review. It’s great to hear Jerry made things easy for you. Making insurance shopping simple is exactly what we aim for.

Rated 5 out of 5 stars

I seen on internet and it was cheaper…

I seen on internet and it was cheaper then anyone else thank you

5 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Cynthia, thank you for the great review. We’re glad Jerry helped you find a lower price compared to other options. It’s great to hear the experience worked out well for you.

Rated 5 out of 5 stars

Excellent service

Excellent service

5 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jose, thank you for the great review. We’re glad to hear you had an excellent experience with Jerry. Feedback like this means a lot to our team.

Rated 5 out of 5 stars

Quick and easy hassle free buying thank…

Quick and easy hassle free buying thank you Jerry

5 March 2026
Unprompted review
Jerry logo

Reply from Jerry

You're very welcome, Thomas! We’re glad to hear the process was quick, easy, and hassle-free for you. Making insurance shopping simple is exactly what we aim for. Thanks for choosing Jerry.

Rated 5 out of 5 stars

Made finding and setting up my…

Made finding and setting up my insurance policy feel like a walk in the park, I spent 3 days getting quotes and the numbers looked more like I was buying a car not getting insured. Then I found Jerry and they made it so easy.

5 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Mikey, thank you for the great review. We’re really glad Jerry helped make the process easier after such a frustrating search. Insurance shopping can feel overwhelming, so it’s great to hear the app helped simplify things and get you set up quickly.

Rated 5 out of 5 stars

Great customer service every time I had…

Great customer service every time I had a question or concern!!

4 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Kimberly, thank you for the wonderful review. We’re so glad to hear our team has been able to help whenever you had questions or concerns. Providing helpful and reliable support is really important to us, and it’s great to know that came through in your experience.

Rated 5 out of 5 stars

Jerry app is amazing

Jerry App has lowered my cost of insurance by almost 50% and I will refer this app to everyone.

14 May 2025
Unprompted review
Jerry logo

Reply from Jerry

Hi Julian, thank you for the fantastic review. We’re thrilled to hear Jerry helped lower your insurance cost so significantly. We really appreciate you recommending Jerry to others.

Rated 5 out of 5 stars

I highly recommend Jerry

I highly recommend Jerry. It was quite easy efficient with several different options of insurance providers that fit into my budget. I absolutely love it.

4 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi J, thank you for the wonderful review. We’re so glad to hear Jerry made it easy to compare different insurance options and find something that fit your budget. Recommendations like this mean a lot to us. We’re happy to have you with Jerry.

Rated 5 out of 5 stars

Easy and simple.

4 March 2026
Unprompted review
Jerry logo

Reply from Jerry

We’re glad to hear Jerry made the process easy and simple. That’s exactly what we aim for. Thanks for sharing your feedback.

Rated 5 out of 5 stars

Very quick and seamless transaction

Very quick and seamless transaction. Very happy! Thank you!!

4 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Liborio, thank you for the great review! We’re glad to hear the process felt quick and seamless. Happy it worked out for you, and thanks for leaving a review.

Rated 5 out of 5 stars

Love Jerry app so much

Love Jerry app so much. Offers the best rates and has best customer service. Always finds the best rates for me and makes purchasing simple and easy like no other.

4 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Darinda, thank you so much for the kind words. We’re really happy to hear that you’re loving the Jerry app and that our team has been able to help you find great rates while keeping the process simple. Feedback like this means a lot to us. Thanks for sharing your experience with us.

Rated 5 out of 5 stars

Fast and easy

Fast and easy. Jerry found me a low rate car insurance and checkout was easy.

4 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Cortney, thank you for the great review. We’re so glad to hear that the process felt fast and easy and that Jerry helped you find a lower rate on your car insurance. Making insurance shopping simple and straightforward is exactly what we aim for. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Cheap prices

3 March 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jeff, thanks for the review! We’re glad you found a great price through Jerry. We appreciate you taking the time to share your experience.

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