Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. Software company
  2. Business-to-Business service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,109)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and Efficient

Kelly was prompt and efficient with making the changes we need to make our website more user friendly!

16 April 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Ricky! We're happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Always quick to respond and very…

Always quick to respond and very friendly and helpful!

14 April 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Phe! We're happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

I have been using Jersey Watch since…

I have been using Jersey Watch since February.
If I had know how easy it would be I would have started sooner. The communication with the support staff is quick and reliable and they listen to my needs and have no problem helping and supporting my needs.
Would recommend them to anyone needing a sports site!

9 April 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks so much for the kind words, Joanne! We’re really glad to hear how easy the transition has been for you 😊

Our Customer Care team works hard to be responsive and helpful, so it means a lot that you’ve had a great experience with support.

Rated 5 out of 5 stars

The payment processing is seamless

The payment processing is seamless, and the reporting features make it so easy to keep track of of our players and fees

27 February 2026
Unprompted review
Jersey Watch logo

Reply from Jersey Watch

Thanks so much for the review, Ryan! We really appreciate hearing that it's been easy to keep track of players and fees through the registration feature!

Rated 4 out of 5 stars

Had an issue with our registration…

Had an issue with our registration setup and emailed support expecting to wait days. Got a reply within an hour and they walked me through the fix. Our league has been using Jersey Watch for two seasons now and it just works.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Responsive and helpful!

Responsive and helpful!

16 March 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Brian! We're super happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

I Registered incorrectly and they fixed it!

I accidentally registered my child for a different team, I sent a sent a message asking if they could help and received a response very quickly and they got him moved to the correct team. Easy peasy! Thanks for the help Hilary K!

16 March 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Renee! That's so great to hear that our Customer Care team was able to help quickly!

Rated 5 out of 5 stars

Great experience

Hilary and Kelly were super helpful, friendly and responsive. They got our issue resolved immediately and even followed up when they didn’t hear back from us right away. Outstanding customer service.

13 March 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Michael! We're so happy to hear that our Customer Care team followed up and were friendly and responsive!

Rated 5 out of 5 stars

Fixed Webpage info

Took time to specifically sho how to add a new module step by step.

3 March 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Fred! We're so happy to hear that our Customer Care team was able to help you with the website builder feature and show you the step by step process!

Rated 5 out of 5 stars

Quick response

Quick response, professional help, creative solutions. I can't say enough good things about them. Thanks.

2 March 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Mike! We're super happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Great Customer Service

They reached out several times seeing if there was anything they could do to help. Made the process very easy

26 February 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review! We're really happy to hear that the website set up process has been easy and our team was there to help!

Rated 5 out of 5 stars

Jerseywatch has always been there to…

Jerseywatch has always been there to answer or address any concerns I've have with the utmost courtesy and professionalism.

26 February 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Terje! We're happy to hear that our Customer Care team has been there along the way to help!

Rated 5 out of 5 stars

Prompt response time

They are always quick to answer and help out with any problems that arise.

23 February 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Eric! We're super happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Fantastic product

Fantastic product
Our first registration season with Jersey Watch went off without a hitch. Parents loved the simple process and our team really appreciates the straight-forward backend. We received guidance when needed from JW and feel very confident about this partnership!

12 February 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Sara! We're super happy to hear that you had a great experience the website and also with our Customer Care team!

Rated 5 out of 5 stars

Great website, very responsive support

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they provide :D

12 February 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Adrienne! We're super happy to hear that you had a great experience the website and also with our Customer Care team!

Rated 5 out of 5 stars

Jersey watch has worked endlessly help…

Jersey watch has worked endlessly help multiple programs I help run. They have gone above and beyond with all of my requests and needs. I have had a tremendous amount of help from the support team. They are incredible and their response is always very quick. Very thankful for all their help!

5 February 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Morgan! We're super happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

THIS TEAM ROCKS!

The knowledge and responsiveness of the specialist. I worked with Hilary Kleiman and they were top notch. Answered my question and researched my issue. I am completely satisfied.

5 February 2026
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Keyshia! We really appreciate hearing that our team was helpful and knowledgeable!

Rated 5 out of 5 stars

Timely Response

I sent in a request for assistance and the response from Kelly Kuritar was within 5 minutes. She helped with me with everything I needed. I appreciate the timeliness, especially when in the middle of a project.

30 January 2026
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Esther! We really appreciate hearing that our team was helpful and responsive!

Rated 5 out of 5 stars

Great support

We needed a contact list created from an imported spreadsheet. The response was quick and right on target.

Can't say enough about how good Jersey Watch support is across the board.

26 January 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Rich! We're super happy to hear that you had a great experience with our Customer Care team!

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