Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. Software company
  2. Business-to-Business service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,109)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have had a GREAT experience with…

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire process so much easier than I had anticipated.

10 September 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Colleen! We really appreciate hearing that you were given great support from our team. Looking forward to continuing to work together!

Rated 5 out of 5 stars

Jersey Watch seemed convenient

Jersey Watch seemed convenient, but the platform was confusing and customer support didn’t provide clear help

2 August 2025
Unprompted review
Jersey Watch logo

Reply from Jersey Watch

Thanks for taking the time to share your feedback, David! We’re sorry to hear that you found the platform confusing and that your experience with our support team wasn’t as clear as it should have been. If you’d like to provide more details, please reach out to us directly at help@jerseywatch.com so we can better understand your experience!

Rated 5 out of 5 stars

Highly Recommend

I am very pleased with the roll out of Jersey Watch for our sports programs registration. This is a whole new process for us. They have been readily available to answer questions. The system is very user friendly. As we have moved along in the registration season and questions come up, they are there to help.

29 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for your 5 star review! We're so happy to hear that you have had a great experience with our Customer Care team and the platform especially registration. We look forward to continuing working together!

Rated 5 out of 5 stars

I know nothing about creating a website…they know everything!

I know nothing about creating a website - but they know EVERYTHING! Using their system and their customer service, my website was up, running and beautiful within days.

3 September 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Jenny! We really appreciate hearing that you were given great support from our team. Looking forward to continuing to work together!

Rated 5 out of 5 stars

Quick response and Knowledgable

I always get a quick response and they know exactly what I am trying to accomplish.

3 September 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Jen! We really appreciate hearing that our team was quick to help!

Rated 5 out of 5 stars

Really loving this app so far!

Really loving this app so far! Very good host for my event's website, registration portal and contacting my players and coaching all in one place!

24 July 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a stellar review, Ean! We love to hear how great it is to have everything for your organization in one place!

Rated 5 out of 5 stars

Incredible Product and Team

Incredible Product and Team

They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership with Jersey Watch.

2 September 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Paul! We really appreciate hearing that you were given great support from our team and the platform is easy to use. Looking forward to continuing to work together!

Rated 5 out of 5 stars

Prompt support

The team does a great job of responding promptly and providing complete and beneficial answer.

21 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Rob! We really appreciate hearing that our team was quick to help!

Rated 5 out of 5 stars

Customer service staff is phenomenal

Customer service staff is phenomenal. Super quick and friendly!

20 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Rachel! We appreciate hearing that our team was able to quickly help!

Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing. Super responsive and so helpful.

20 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Eileen! We love to hear that our team has been helpful for your sports program!

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful and fast

19 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Kristen! We love to hear how fast our team was as helping you out!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service! Our organization has been with Jersey Watch for over a year, and whenever we've needed to reach out, they have been tremendous and very willing to help.

19 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us such a kind review, Tim! We really appreciate hearing how helpful our team has been to you. Looking forward to working together for more years to come!

Rated 5 out of 5 stars

communication with Jersey watch

communication with Jersey watch. Love working w them.

13 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Carmine! We're really glad to hear that our team was able to help. Looking forward to continuing to work together!

Rated 5 out of 5 stars

Quick and fast

Quick and fast

12 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a stellar review, Gill! We're so happy to hear that our team was quick to respond to your request!

Rated 5 out of 5 stars

customer service

outstanding

11 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Paden! We really appreciate hearing that you received outstanding customer service from our team. Looking forward to continuing to work together!

Rated 5 out of 5 stars

The support staff at Jersey Watch was…

The support staff at Jersey Watch was great. They provided me with the proper sites to use for the changes I had to make. They answered my questions in a timely manner. They gave me different options to use to fix my problem.

11 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, John! We really appreciate hearing that you were given great support from our team. Looking forward to continuing to work together!

Rated 5 out of 5 stars

Every question i have asked day or…

Every question i have asked day or night the ladies have helped me out so much.
Sierra S.
Kelly K.
Courtney C.
Thank you all!!!

5 August 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us such a kind review, Ramone! All of our team members are always happy to help. Looking forward to continuing to work together!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look