Said we needed a complicated fix, but just needed a little caulk.
On 4-12-24, we saw a small damp area in the basement. It had recently rained but never leaked before. The house insurance recommended JES. JES was very responsive and a man arrived the next morning. He looked in the basement and at the wall outside. He spent about 2 hours describing an involved procedure to fix the leak, that would cost a little over $5k. He said a sump pump and special drain were needed. He showed a computer simulation that was not this house. My boyfriend signed a contract. When I saw the contract said they could take the house, I was alarmed. We looked at the wall outside and found an opening where some old caulk had dried and fallen off. My boyfriend caulked the spot. We went to the JES office, about 12 miles away on Monday April 15th to cancel the contract in writing. Now it is 6-15-24 and there is no further dampness in the basement, despite multiple rain storms since then. The man from JES said the wall was about to crack in half any time now. It's more than a foot thick and has no big cracks. JES man also said he had reported us to the city, for what, we don't know. Staff at the office canceled the contract and signed our paper for us, doing so.