JET Reviews 

112
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I used only sportsbook. Got Limited after few 5€ bets, reason unknown, no explanations from support. Withdraw (funny small amount) - after 30 days. How is this even possible?! Deposit in 2 minutes,... See more

Rated 1 out of 5 stars

Its been like 3 weeks and still not withdrawal in mind for this casino. Unfortunately I have not read the reviews before about this casino, I have been waiting to get like 300 bucks for ages now, and... See more

Rated 5 out of 5 stars

Jet's live casino section is well-stocked with tables from Pragmatic Play and others. Games like Sweet Bonanza Candyland and live roulette run smoothly. Dealers are professional, but some tables have... See more

Rated 5 out of 5 stars

Jet Casino lives up to its name in every way - it's built for speed! From lightning-fast game loading to near-instant withdrawals, everything is optimized for efficiency. The unique Turbo mode for slo... See more

Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

JET Casino – the Best Online Casino Despite being relatively young, JET Casino has quickly soared to the top ranks in the iGaming industry. Since its inception in 2020, the project has thrived under an international license from Fr. Curacao. Boasting an elegant interface, the official website caters to a global audience with its availability in multiple languages. Its user-friendly navigation ensures that even novices can swiftly explore the features of their personal accounts. Featuring a vast selection of over 6,000 slot machines, JET Casino ensures non-stop entertainment for players, accessible both on desktop and mobile platforms. Additionally, visitors are encouraged to download the official smartphone application for added convenience. JET Casino Slot Machines At JET Casino, you'll find only original slot machines from licensed providers. With an intuitive categorization system, finding your favorite games is quick and hassle-free. The slot library stands out as the most extensive category, housing a plethora of player-favorite titles. Besides slots, players can indulge in instant and table games, delve into an impressive collection of offerings in the Live Casino section, and chase after big wins with numerous slots featuring progressive jackpots. Jet Casino Bonuses and Promotions JET Casino boasts a generous bonus program tailored to both new and existing players. The welcome package offers a chance to boost the first four deposits with cash bonuses or opt for a substantial free spin package. Moreover, throughout the entire duration of collaboration, visitors can enjoy weekly bonuses, cashback rewards, birthday gifts, and exclusive no-deposit bonuses using personalized bonus codes. Furthermore, players can vie for gifts and prizes through participation in promotions and tournaments, with many exclusive rewards awaiting active participants in the loyalty program. JET Casino ensures that every player feels valued and rewarded for their continued patronage.


Contact info

3.2

Average

TrustScore 3 out of 5

112 reviews

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No recent history of asking for reviews

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3.2

All reviews

(112)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

i love slots here

i love slots here, but sometimes i switch to roulette to diversify the game. Here each game addictive and the winning are a pleasant surprise.

16 October 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

We appreciate your kind words and are thrilled to hear you enjoy our slots and roulette games. It's wonderful to know you find our games engaging and that the wins bring you joy.

Best regards,
Jet Casino

Rated 5 out of 5 stars

got together with friend to try it out

got together with friend to try it out, and everyone liked it. The winnings are real, the money is withdrawn quickly everything is top.

16 October 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

We're thrilled to hear you and your friend enjoyed your experience. It's fantastic that you found the winnings to be real and the withdrawal process quick and efficient.

Best regards,
Jet Casino

Rated 1 out of 5 stars

Warning

Warning! DO NOT USE THIS SITE FOR GAMING😡JET CASINO!

Had tried my luck on the pokies and manage to win $800, I put in my card details for withdrawal (10/12/2024) and their payment system declined it with NO REASONS…I than contacted their support team and they had advise me to use the bank transfer option? Which I did, knowing how I wanted my funds ASAP I throughly checked over numbers of my account to ensure it was all correct! All was correct when bank transfer was submitted, waited for 3 days to clear? NO PAYOUT WAS RECEIVED I than contact them(jet casino) only for them to say it’s been successful and to check with my bank! I call my bank to find out what’s going on? Only for the bank to say, the account they tried to credit was WRONG and that it was my old account that was closed back in 2023😡 like, why would I give jet casino a closed account which I had no record of? How did they get my closed account unless they wrongfully entered the last two suffix 😡😡😡😡fast forward to 2 weeks later of me messaging the chat everyday to find out what’s going on? And everyday was a different reply! The operators would send me automated messages saying, waiting on payment system for a reply…or it was payout successful? then it was, contact your bank to track funds? Or waiting on your bank for refund? Which the bank hadn’t received anything to begin with! Last week they told me that they couldn’t do anything about it cause payment has been successful on there end????? I sent them proof from bank that the account they tried to credit was CLOSED AND IT DID NOT RECEIVE ANY FUNDS!!!! They even went to the dumbest extreme to ask me for bank statements for a CLOSED ACCOUNT? A NON ACTIVE ACCOUNT SINCE December 2023!!……They then asked for a confirmation no payout was received by bank and to state the closed account number clearly so they can track it????which I provided for the 2nd time and had mentioned the international team for my bank(Kiwibank) had also CONFIRMED THAT NO SUCH PAYMENT WAS RECEIVED OR NO RECORDS OF ANY REQUEST FROM JET CASINO! They asked for bank statements to my current account which had nothing to do with the account they tried to credit!They do not keep any documents on file as every operator I spoke to? Kept asking me to resend my documents😡😡😡most of their operators were giving me misleading information, that led to me being super frustrated and confused! Knowing that Xmas was a week away they sure did know how to make someone feel shit and down with all the lies and excuses they were making! They have given me NO HOPE AT ALL OF SEEING MY PAYOUT😡😡😡😡😡4 weeks of chasing them and they come back with the most unreliable misleading replies! Most are automated messages, I have sent all the required documents x2 or maybe x3 which has cost me bank fees for statements! They are now saying they waiting on finance team as they investigate???? For how long? I have sent proof and all, what are use waiting for JET CASINO! Use are by far the worse ever site….i can never recommend use to NOBODY especially NZ PLAYERS- IF YOU FOLLOW ATEAM on Facebook? STOP! They promote for jet casino and get paid for it, but they will NOT HELP WITH ANYTHING….i chose to play jet casino because of ATEAM😡😡😡😡😡😡I will keep updating on here until I receive what’s rightful mine!

10 December 2024
Unprompted review
Rated 5 out of 5 stars

jet casino is very powerful

jet casino is very powerful, with a good approach you can earn normal money here, i replenished $100 and now i started earning normally.

6 September 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

Thank you for sharing your positive experience! We're glad you find Jet Casino a reliable place to play and earn. Wishing you continued success and enjoyment!

Best regards,
Jet Casino

Rated 5 out of 5 stars

jet casino was considered one of the…

jet casino was considered one of the best casinos, they have very beatiful and juice slots, which is important for attracting players, i liked everything, you are the best, thank you

28 August 2024
Unprompted review
JET logo

Reply from JET


Hello, dear player!

Thank you for your fantastic feedback! We're delighted you enjoy the beautiful and engaging slots at Jet Casino. Your support inspires us to keep delivering the best experience for our players.

Best regards,
Jet Casino

Rated 5 out of 5 stars

great casino

no issue casino. won big had no hassle withdraw. recommended

2 December 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

Thank you for your positive feedback! We're delighted to hear that you had a seamless experience and enjoyed your big win with hassle-free withdrawals. Your recommendation means a lot to us, and we look forward to providing you with many more enjoyable gaming moments.

Best regards,
Jet Casino

Rated 5 out of 5 stars

jet casino pleasantly surprised with…

jet casino pleasantly surprised with its variety of games! Here you can find everything: From calssic slots to table games and live casino.

21 June 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

Thank you for your kind words! We're delighted to know that you’re enjoying the variety of games. We hope you continue to have fun and enjoy every moment with us!

Best regards,
Jet Casino

Rated 1 out of 5 stars

Scam website - stay away

An absolute embarrassment of a casino.

Opened an account, ID #HXOI2, completed the verification, deposited with card and won a small amount on live roulette.

I tried to withdraw, however on seven seperate occasions, it was rejected. After each rejection, I contacted live chat, who have me various ridiculous reasons for the withdrawal being rejected - need a photo of my bank card, need a bank statement, try a different browser, need to do more verification.

One time I sent them my bank statement and they said it was approved and I could withdraw, only for my withdrawal to be rejected and be told they were mistaken and they couldn't approve my bank statement because it wasn't in the IBAN format.

Eventually, on the eighth attempt, after several hours of trying, they sent the withdrawal to my card, which took a while day to show up.

The site then removed the option for me to deposit with card and I tried to deposit with crypto.

I made a deposit to the address provided on my account, however the funds were never credited to my account.

I contacted live chat and provided the transaction ID and screenshots. All I was told was that someone would look into it and I'd be emailed. Needless to say, I never received either an email or my deposit. The company basically stole money from me.

An absolute disgrace of a site. Avoid at all costs.

19 November 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

Thank you for sharing your experience. We’re truly sorry to hear about the challenges you’ve encountered. We aim to provide a seamless and transparent gaming experience, and situations like this are not aligned with our standards.

For withdrawals, the verification process is crucial to ensure compliance with regulatory requirements, and we appreciate your patience during this process. Regarding your crypto deposit, please note that all transactions are processed through third-party systems, and delays or issues are sometimes beyond our immediate control. However, in the end, the deposit was successfully credited to your balance, and you used the funds to place a bet.

Best regards,
Jet Casino

Rated 5 out of 5 stars

it's a normal casino

it's a normal casino, you can really make good money here if you play with your head,that's what i do presonally but don't throw in big amounts and you'll be in the black

23 July 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

Thank you for sharing your experience. We’re glad to hear that you approach gameplay with a thoughtful strategy and that it’s been rewarding for you. Playing responsibly is always a good idea, and we appreciate your advice for others.

Best regards,
Jet Casino

Rated 1 out of 5 stars

Do not use this casino at all it is a…

Do not use this casino at all it is a scam

8 November 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

What made you come with this decision? Please share more details so that we can clear up your concerns. We understand how important trust and reliability are in gaming, and we want to assure you that our casino operates under strict licensing regulations. We are committed to providing a fair and transparent experience for all players, with a secure environment for gameplay.

Best regards,
Jet Casino

Rated 5 out of 5 stars

jet casino normal guys i play and play…

jet casino normal guys i play and play every day in this casino and i withdraw money from here a little bit because i don't like to keep it with them for a long time

18 July 2024
Unprompted review
JET logo

Reply from JET


Hello, dear player!

Thank you for sharing your experience! We're happy to hear you’re enjoying your time here and finding our platform reliable for regular play and withdrawals.

Best regards,
Jet Casino

Rated 2 out of 5 stars

I have been waiting since the 16th of…

I have been waiting since the 16th of august to get $500 that's rightfully mine back, I withdrew to my card an my bank rejected the payment due to jet leaving out information, my bank sent the money back that same day, I have sent bank statements, a rejection letter from the bank photo id, I have been to chat an all they say is we are waiting to hear from the finance team, its now the 11th of October 2024 an still nothing give me my money that is rightfully an legally mine.

UPDATE: HAVE RECEIVED MY FUNDS BACK TO MY JET ACCOUNT took 3 months but I got it.
Jet you need to sort your payments system cause 3 months is ridiculous

16 August 2024
Unprompted review
JET logo

Reply from JET

Hello dear player!

We sincerely apologize for the delay you experienced with your withdrawal. We're glad to hear that you have now received your funds, though we acknowledge that the time it took was quite long.

Thank you for your patience, and we hope your next experience will be much better.

Best regards,
Jet Casino

Rated 1 out of 5 stars

DO NOT DEPOSIT !

DO NOT DEPOSIT !! DO NOT USE!!!

Deposited 1000€ to try sports bet.
After some wins, they cancelled all my bets and didnt me allow to withdraw my money without gamble (but limited my bets to less than 1€)

So, because I didnt bet and want to withdraw, they charge 10%.

IF YOU WIN, THEY CANCEL YOUR BETS!!!!
DO NOT DEPOSIT !! DO NOT USE!!!

3 October 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player! Thank you for sharing your experience, and we’re sorry to hear about the frustration you encountered. It's concerning to hear that your bets were canceled and you faced difficulties with withdrawing your funds. Issues like these should always be addressed promptly, and we encourage you to reach out to the casino’s customer support to get a clear explanation of what happened.

If you believe that the terms and conditions were unfairly applied or violated, consider documenting your case and reaching out to regulatory authorities or gambling forums for further assistance. Transparency and fairness are essential, and your feedback helps others make informed decisions.

Best regards,
Jet Casino!

Rated 1 out of 5 stars

Dodgy to me

As a new customer trying to deposit I have mass concerns when the amount I'm trying to deposit states failed due to insufficient funds when there's more than the amount I'm depositing in my account.

How much money are you really trying to take from my acct that's dodgy as.

23 September 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

We understand your concern and assure you that the amount attempted to be deposited is the exact amount requested. The "insufficient funds" message may occur due to a technical issue or a hold placed by your bank or payment provider. We recommend checking with them to ensure everything is in order. If the issue persists, our support team is here to help you resolve it.

Best regards,
Jet Casino

Rated 5 out of 5 stars

i like everything here very much

i like everything here very much, very responsive rechnical support, cool slots only here, i continue to play here, i have not found anything better.

10 May 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

Thank you for your positive feedback! We're thrilled to hear that you enjoy our responsive technical support and the selection of cool slots. It's great to know that you continue to play with us and find our platform to be the best. We're always here to ensure you have the best gaming experience possible!

Best regards,
Jet Casino

Rated 5 out of 5 stars

like for me normal casino

like for me normal casino, very good interface easy for use for new people, and very easy withdrawal money, i deposit first after win withdrawal

19 April 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

Thank you for your feedback! We're glad to hear that you find the interface user-friendly, especially for newcomers. It's great to know that you've had a smooth experience with deposits and withdrawals after your win. We strive to make everything easy and enjoyable for all our players.

Best regards,
Jet Casino

Rated 5 out of 5 stars

very good casinos

very good casinos, has been operating for several years and consistently withdraws money without delays, there are no delays, i play slots

24 April 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

Thank you for your positive comments! We're glad to hear that you've had a great experience with our casino, including consistent and timely withdrawals. It’s fantastic that you enjoy playing slots with us and that our service has met your expectations over the years.

Best regards,
Jet Casino

Rated 1 out of 5 stars

I want to warn all players not to play…

I want to warn all players not to play in this casino, as well as in all casinos under the license of galaktika n.v

out of 300 euros of deposits I was not in the plus even once, and it's not about luck, the slots are clearly twisted to a low RTP, or are completely absent! I have been playing in online casinos for more than 15 years, and in the same game for more than 13 years, and I know how an honest casino should play! And this casino is not one of the honest ones! These are pure scammers! I tried two casinos of this company, and both of them play absolutely the same! If you do not want to throw money in the trash, avoid this casino

19 August 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player!

We’re sorry to hear about your negative experience with our casino. We take such feedback seriously and strive to ensure a fair and enjoyable gaming experience for all our players. Please note that the RTP (Return to Player) for our games is set at 96%, which is in line with industry standards. If you have specific concerns or issues, we encourage you to contact our support team directly so we can address them and investigate thoroughly.

Best regards,
Jet Casino

Rated 5 out of 5 stars

jet casino how can you not be good

jet casino how can you not be good? i went in and topped up $200, they immediately give me 100% to the deposit, it helped a lot and it even became easier to play, i made my first withdrawal from this casino.

14 April 2024
Unprompted review
JET logo

Reply from JET

Hello dear player,

Thank you for sharing your experience with Jet Casino! We're thrilled to hear that you enjoyed our 100% deposit bonus and that it made your gameplay easier. It's also great to know that your first withdrawal went smoothly. Your positive feedback means a lot to us.

Best regards,
Jet Casino

Rated 5 out of 5 stars

Great experience imo

I don't get the bad reviews, this is the best experience I have had online.

Limited selection of games though.

Support is always nice

Their bonuses are not tied to your winnings, so you can take what's yours and abandon your bonus if you won.

They are also really fast for withdrawals, so your can't cancel it because it's taking days and your addiction takes control.

24 July 2024
Unprompted review
JET logo

Reply from JET

Hello, dear player! Thank you for the wonderful feedback. We're delighted to hear that your experience with us was great. Our main focus is your satisfaction, and your positive comments are a testament to our efforts. We appreciate your support and eagerly anticipate serving you again soon.

Best regards,
Jet Casino!

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