Jeweller's Loupe Reviews 

44
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We chose Jeweller's Loupe for their strong ethics, reasonable price and friendly, responsive service. Vicky was very patient and supportive and answered all my questions, nothing was too much trouble.... See more

Rated 5 out of 5 stars

Bought my wedding ring from here and couldn’t be happier. Great customer service, always replied quickly to my emails. I used the ‘try before you buy’ option which gave me peace of mind that my ring w... See more

Company replied

Rated 5 out of 5 stars

Throughout the process I was kept informed as to what was happening and expected timescales. My ring was finished ahead of schedule and I was contacted to ask for the best delivery. It arrived on... See more

Company replied

Rated 5 out of 5 stars

Excellent service from a first class jeweller. I cannot fault them at all. From initially submitting my order through to shipping, Jo from Jewellers Loupe kept me fully updated during every step. T... See more

Company replied

Company details

  1. Jewellery manufacturer

Written by the company

Ethically-made jewellery made in the UK using Fairtrade and recycled metals and ethically-sourced and lab-created diamonds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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4.8

All reviews

(44)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The ring I received was perfect and the communication with Jewellers Loupe was excellent.

14 June 2023
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Reply from Jeweller's Loupe

Thank you so much for your review Martha! We thoroughly enjoyed working on your wishbone ring! All the best from everyone at Jeweller's Loupe!

Rated 5 out of 5 stars

5 star service.

5 star service.
The ring was absolutely perfect. Brilliant quality, accurate sizing. I was kept informed of progress from start to finish.

Just brilliant

25 June 2023
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Reply from Jeweller's Loupe

Hello Andrea, Thank you for your review! We thoroughly enjoyed working on your twisted wedding ring! We wish you all the best, Jeweller's Loupe team

Rated 5 out of 5 stars

We bought our wedding rings from…

We bought our wedding rings from Jeweller’s Loupe. Jo was excellent at customer relations

16 May 2023
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Reply from Jeweller's Loupe

Hi Elif,

Thank you so much for you kind words, it really does mean a lot.

We thoroughly enjoyed creating your wedding rings and hope to work with you again in the future!

Best wishes
The Jeweller's Loupe Team

Rated 5 out of 5 stars

Was initially nervous opting to buy my…

Was initially nervous opting to buy my wedding ring online, but I needn't have worried! Communication throughout was excellent and it was lovely to receive a picture update of my ring mid production. The ring arrived exactly when they said it would and I was thrilled with the end result, it goes perfectly with my engagement ring. Thoroughly recommend this company.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

A cut above the rest

The best customer service I have ever experienced. Honest and helpful every step of the way. As clear cut a company as can be. Thanks again for such a special of jewellery to last a lifetime.

23 April 2023
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Reply from Jeweller's Loupe

Hello Nick,

Thank you so much for your kind review! It means a lot to us. We thoroughly enjoyed working on your marquise solitaire ring.

All the best,
Jo

Rated 5 out of 5 stars

Great service

Great service
Made a mistake with this purchase as I didn’t get the style right for my partner and it was a surprise present

However, great customer service and advice throughout and refund offered Would recommend

18 April 2023
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Reply from Jeweller's Loupe

Hello Paul,
Thank you for your review! We really appreciate it. I'm sorry the ring you ordered wasn't the right one, but hopefully we can help make it right!
All the best,
Jo

Rated 5 out of 5 stars

10 out of 10

Absolutely thrilled with my ring, it's beautiful. Big thanks to Jo for all her help. Well done.

5 April 2023
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Reply from Jeweller's Loupe

Hello Jennifer,
Thank you so much for your kind review! It means a lot to us! We're so glad you're happy with your diamond solitaire ring!
All the best,
Jo

Rated 5 out of 5 stars

Beautiful design and friendly service

The buying process was really easy and the shop gave me regular updates on my order while it was being made. My ring was actually ready 2 weeks earlier than stated online and the shop rang me to arrange a delivery time that worked for me and checked up after delivery to make sure it got to me safely. They were the only place that did the ring design I liked and I would definitely recommend to my friends and family.

28 January 2023
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Reply from Jeweller's Loupe

Hello Cerys,
Thank you so much for your kind review! We're so happy you like your new wishbone ring. We all enjoyed making your ring here in our workshop.
Thank you again for your kind words.
The Jeweller's Loupe team

Rated 5 out of 5 stars

Great item great comms

Great piece of custom made jewellery and the comms was excellent. Thank you!

17 February 2023
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Reply from Jeweller's Loupe

Hello James,
Thank you so much for your kind review!
We thoroughly enjoyed working on your wishbone ring and we're so glad you like it!
Many Thanks,
The Jeweller's Loupe team

Rated 5 out of 5 stars

Lords of the Rings!

Absolute fantastic experience from start to finish. The communication with Jo was excellent and the eternity ring was beautiful. Originally I wanted the ring for Christmas but was a little late in ordering. Jo suggested a wax casting could be sent so my wife could see the ring on Christmas Day. It was a fantastic idea. The ring was delivered in the new year as promised.
If I require any more jewellery in the future I honestly wouldn’t go anywhere else.
Thanks guys.
SR

24 January 2023
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Reply from Jeweller's Loupe

Hello Stuart,
Thank you so much for your review, it means a lot to us at Jeweller's Loupe. I'm so glad you and your partner arer happy with your diamond twist eternity ring.
Thank you again from everyone at Jeweller's Loupe!

Rated 5 out of 5 stars

Excellent Service

Excellent service from a first class jeweller. I cannot fault them at all.
From initially submitting my order through to shipping, Jo from Jewellers Loupe kept me fully updated during every step. The ring I ordered arrived promptly and looks absolutely stunning on my partner’s finger.
I would happily and confidently purchase from Jewellers Loupe again in the future.

18 January 2023
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Reply from Jeweller's Loupe

Hello Paul,
Thank you so much for your kind words, they mean a lot to us here at Jeweller's Loupe.
I'm so glad you and your partner like your diamond set eternity ring.
All the best,
Jeweller's Loupe team!

Rated 5 out of 5 stars

Highly recommend

So pleased that I chose Jewellers Loupe for a ring for my daughters 21st. The service was professional and helpful from start to finish. Any issues were sorted out quickly and in a customer focused way.
They usually require 4wks to produce a piece but did turn mine around in 2wks as a special request. Communication was fantastic throughout the process.
The end product is beautiful. Thank you

12 October 2022
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Reply from Jeweller's Loupe

Hi Katherine! Thank you so much for your kind words. It was such a pleasure to work with you and create your ring for your daughters birthday. We would love to work with you again in the future! x

Rated 5 out of 5 stars

Bought a lovely platinum birthstone…

Bought a lovely platinum birthstone ring for my wife and she loved it. Beautiful craftsmanship and a stunning piece of jewellery.

11 November 2022
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Reply from Jeweller's Loupe

Hello Ben,
We are so glad your wife likes her new birthstone ring! And we're so glad we got it to you in time for her birthday.
Thank you again for your kind words!
The Jeweller's Loupe team

Rated 5 out of 5 stars

Outstanding quality & service!

Outstanding quality. Outstanding customer service. Outstanding excellence. If there were six stars I would gladly give them six. They made the best ring I could ever imagine for my partner and kept me updated along the way. Grateful for everything and highly, highly recommended!

22 September 2022
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Reply from Jeweller's Loupe

Hello Nicholas,
Thank you so much for your kind words! We thoroughly enjoyed working on your twist ring and we're so pleased you and your partner like the ring!
From the Jeweller's Loupe team!

Rated 5 out of 5 stars

Found JL online and after doing my…

Found JL online and after doing my research I decided to give them a go. Chose a shaped eternity/wedding ring with diamond insets. Great communication and delivery was very prompt.
Ring was immaculate and my wife was very happy. Looks great, good quality and good value.

24 August 2022
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Reply from Jeweller's Loupe

Hello Mike, Thank you so much for your kind words, they mean a lot to us!
We're so glad your wife loves the fitted eternity/wedding ring!

Rated 5 out of 5 stars

Wedding Ring

Jeweller’s loupe went out of their way to help me with my enquiries, as I was in two minds about whether the ring I’d seen with them was the right one. I also had reservations about ordering an expensive ring on line.

There was no pressure from them and they responded very quickly to all the questions I’d emailed over to them.

In my my own time I decided to order the ring and I’m so pleased I did. Its perfect, arrived earlier than expected and beautifully packaged too!

Overall service & experience has been outstanding 😊

2 August 2022
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Reply from Jeweller's Loupe

Hello Tracy,
Thank you for your kind words!
We're so pleased you like your ring and we loved working on it!
Many Thanks,
The Jeweller's Loupe Team

Rated 5 out of 5 stars

Great work

Great work, with responsive and personable staff. I will come back for more jewelry in the future

7 July 2022

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