JG Pest Control Reviews 23,616

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 6,755 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. Many highlight the excellent service received, noting the efficiency and thoroughness of the work performed. Reviewers frequently commend the prompt response times and the positive interactions with customer service representatives, who are often described as polite and informative. However, some people were dissatisfied with certain aspects of their experience, specifically regarding communication and follow-up. A few customers mentioned issues with delayed appointments or a lack of clear information regarding the status of their service. There were also isolated instances where individuals felt that customer service was unhelpful or that initial advice was misleading, leading to frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism and helpfulness of... See more

Response time

Consumers generally find the response time to be positive. Many reviewers highlight prompt service, with some... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers praise the helpfulness of staff, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JG Pest Control is an epic company! Alan arrived today, promptly, it's my 3rd and final visit for a 'mice in the attic' problem. He has checked out the issue, and reloaded the poison trays. Th... See more

Company replied

Rated 5 out of 5 stars

Luke was brilliant today. He was polite and courteous. I explained the problem regarding the mouse under the summerhouse he immediately placed two bait boxes down, checked inside the summerhouse... See more

Company replied

Rated 5 out of 5 stars

Ryan was very professional and spent time to explain to two quite old people exactly what was going on. He fitted an extra trap and nothing was too much trouble for him. A very personable young man, w... See more

Company replied

Rated 5 out of 5 stars

Scott completed the job efficiently and in a professional manner. He gave us peace of mind by checking the whole house thoroughly, despite only being called out for one single deceased rat. Scott wa... See more

Company replied


Company details

  1. #6 of 25 best companies in Pest control service
  2. #4 of 9 best companies in Bird control service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Scott was punctual, and fitted the last non-return valve for us. He also checked the loft and re-baited the trays. He was courteous and very pleasant to chat to. Thank you for your service!

15 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

The operative Christopher was friendly

The operative Christopher was friendly, professional and flexible. I returned to a tidy house in the state I left it. My only qualm was the very demanding preparations required before the visit (for moth control). I know these may be necessary but are unrealistic if you are elderly or on your own. However Christopher was really helpful in adjusting the work.

14 May 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Great service

Great service

15 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

No bed bugs!

Scott verified that I do not have bed bugs which was a mammoth relief. He identified spider beetles and carpet beetles. I already have a carpet beetle spray which I shall use.
Scott was extremely efficient and really put my mind at rest.
I shall certainly use you in the future if I have any further problems. Thank you Scott.
SW

15 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

Don’t part with your money!

Don’t part with your money!! JG Pest Control over promise and do not deliver. It’s been 6 weeks and our rat infestation has not changed. JG Pest Control use inadequate pest control measures, they also expect customers to wait in all day and then cancel on the day because they are understaffed. My experience has been so frustrating.

15 May 2026
Unprompted review
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Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

Sean was very pleasant and…

Sean was very pleasant and professional, dealing with the job diligently whilst thoroughly explaining the whole process and the do’s and don’t.

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Scott did a great job!!

Scott completed the job efficiently and in a professional manner. He gave us peace of mind by checking the whole house thoroughly, despite only being called out for one single deceased rat.
Scott was friendly and calming, huge thanks!

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Jamie was very courteous and very nice…

Jamie was very courteous and very nice and I’ll await the estimates

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Ryan was very professional and spent…

Ryan was very professional and spent time to explain to two quite old people exactly what was going on. He fitted an extra trap and nothing was too much trouble for him. A very personable young man, well done from very satisfied customers.

14 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

JG Pest Control is an epic company.

JG Pest Control is an epic company!
Alan arrived today, promptly, it's my 3rd and final visit for a 'mice in the attic' problem.
He has checked out the issue, and reloaded the poison trays.
The situation has definitely improved greatly/might be totally solved , and there will be enough poison to catch any extra visiting mice in future.
I have been fully informed at every stage, and potentially am becoming a mouse control expert myself!! Much appreciated.
I shall keep you on speed dial for Autumn, of course.

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Luke was brilliant today

Luke was brilliant today. He was polite and courteous.
I explained the problem regarding the mouse under the summerhouse he immediately placed two bait boxes down, checked inside the summerhouse and around the back garden and patio. He explained when to phone back re follow up appointment and let me take a picture of a bait box that I could purchase in the future.

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

We are super satisfied by the Service provided today and would like to have Sean for our next visit

We are quite satisfied by the service provided today by Sean. We would request him for next upcoming all visits of our takeaway. Many thanks

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, on time and efficient.

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

What a luvly guy

What a luvly guy. Answered all the questions we had for him . Came on time and he was jusr a great guy. We would deffinatley recomend his services again. Thanks so much xx

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Church bees

Steve arrived when he said would and proceeded to survey the building, inside and out. He was polite and seemed very knowledgeable. He explained what was needed and said he would contact the office with the details of the work and I had a quote in a couple of hours. Very efficient.

12 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Bees

Our bees were removed safely with no fuss

14 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Trustworthy Ethan

Ethan was quick efficient and very friendly - and I felt he was trustworthy enough to leave in our property as required while the spraying took place. Very good.

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Punctual and gave a good explanation of…

Punctual and gave a good explanation of the work. A very good service was provided on this first visit.

14 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Rats in the garden

I rang the company on Wednesday and spoke to a very helpful lady who explained what would happen. She made me an appointment the following day for a technician to arrive. Nigel was very efficient and didn't take long to place the small containers in our garden. Hopefully that should be the end of our problem.

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service from the booking of the…

Great service from the booking of the appointment to the job being completed. Sean was such a professional and very knowledgeable completely put me at ease about our situation. Would highly recommend this company. Thank you Sean !

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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