JG Pest Control Reviews 23,616

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 6,755 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. Many highlight the excellent service received, noting the efficiency and thoroughness of the work performed. Reviewers frequently commend the prompt response times and the positive interactions with customer service representatives, who are often described as polite and informative. However, some people were dissatisfied with certain aspects of their experience, specifically regarding communication and follow-up. A few customers mentioned issues with delayed appointments or a lack of clear information regarding the status of their service. There were also isolated instances where individuals felt that customer service was unhelpful or that initial advice was misleading, leading to frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism and helpfulness of... See more

Response time

Consumers generally find the response time to be positive. Many reviewers highlight prompt service, with some... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers praise the helpfulness of staff, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JG Pest Control is an epic company! Alan arrived today, promptly, it's my 3rd and final visit for a 'mice in the attic' problem. He has checked out the issue, and reloaded the poison trays. Th... See more

Company replied

Rated 5 out of 5 stars

Luke was brilliant today. He was polite and courteous. I explained the problem regarding the mouse under the summerhouse he immediately placed two bait boxes down, checked inside the summerhouse... See more

Company replied

Rated 5 out of 5 stars

Ryan was very professional and spent time to explain to two quite old people exactly what was going on. He fitted an extra trap and nothing was too much trouble for him. A very personable young man, w... See more

Company replied

Rated 5 out of 5 stars

Scott completed the job efficiently and in a professional manner. He gave us peace of mind by checking the whole house thoroughly, despite only being called out for one single deceased rat. Scott wa... See more

Company replied


Company details

  1. #6 of 25 best companies in Pest control service
  2. #4 of 9 best companies in Bird control service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor quality ant control

Poor quality ant control. Never cleared the problem. Very poor after service and no support. Customer service staff rude and unhelpful
Was given an appointment today waited all day A mail came in the afternoon saying no one coming. No staff. Will not use this service again.

13 April 2026
Unprompted review
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Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

Friendly and respectful of our home

Friendly and respectful of our home. Seemed like a very knowledgeable person and knew his job well. Answered all questions we had and made us aware of the possibilities

5 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Quick response

Quick response. Efficient and respectful. Thank you.

5 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent service

Excellent service! Kurt checked everything told me what he was doing and next steps.

5 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

You turned up on time

You turned up on time. Very friendly and helpful reassured me

5 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great Service

Kurt really knew his stuff, he was polite, kind and really put my mum at ease when visiting her house. We were kept informed of everything he was doing through the visit and also before communication was great letting us know times of visit etcWould highly recommend service from JG Pest Control

25 April 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

An expert and professional job.

Luke from JG Pest Control arrived within the advised time frame to remove potentially 2 squirrels from my attic. An expert and professional job. With a reassuring, friendly and polite service.

4 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Friendly and polite and got straight on…

Friendly and polite and got straight on with the job. An excellent service. Thank you!

4 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Prompt

Prompt, pleasant and reassuring. Explained the enrire procedure from start to finish. Throughly nice guy.

4 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very good service and they were able to…

Very good service and they were able to respond quickly to the problem x

4 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Chris was polite

Chris was polite, efficient and informative - gave helpful tips on mouse prevention, and made a thorough inspection of all the traps. Someone who knows his job and does it with energy and good humour.

4 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very professional

Very professional, helpful & friendly
Survey was thorough & he was very knowledgeable.
He answered all our questions & gave us advice on extra steps we could take.
Highly recommend.

4 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Recommendation

I called yesterday looking for a nest removal company and Jay was booked in super quickly. He came earlier than expected which was perfect. He was extremely obliging, knowledgable and got the job done very quickly.

Would highly recommend.

4 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Arrived right on time and ery…

Arrived right on time and ery informative and did a very thorough job. Thank you

4 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Quick and no fuss

Quick and no fuss - friendly and informative

3 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Second visit to check up on a rat in my garden.

Call in the morning offering me a cancellation (my booking was for next day). Arrived within the hour. Polite, informed me of what was being done and why. Told me next steps. Very good service. Thank you.

3 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Professional Company

Very happy with the service we received from Scott today. JG Pest Control have been very professional throughout.

3 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Called an hour ago, they arrived really quickly and sorted the problem (two wasp nests) within minutes and we feel much safer now. Thank you!

3 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Friendly and professional.

Friendly and professional.
Spent time assessing what might be needed. Advised they would review and re attend to address the problem.

2 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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