JG Pest Control Reviews 1,385

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4.8

Pest control service

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Review summary

Created with AI, based on recent reviews

Evaluating 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and extensive knowledge, which contributes to a positive and reassuring experience. The service provided is consistently described as excellent, with many appreciating the efficiency and effectiveness in resolving their pest issues. Reviewers also highlight the exceptional customer service and quick response times, noting that their concerns are addressed promptly and thoroughly. However, some customers also noted issues with the company's phone answering times and occasional delays in customer service updates regarding technician arrival. A few other people also felt that the services they were sold were not fully delivered, specifically regarding internal inspections and proofing, leading to dissatisfaction and unresolved issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, praising the professionalism, knowledge, and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

User experience

Clients share positive opinions on user experience, consistently praising the staff for being friendly,... See more

Reviews shaping this summary

Called the JG Pest control as had heard and seen bees entering my property. Mike arrived within an hour of calling and located the nest recovered the queen and nest, to relocate, as well as help as ma... See more

Company replied

Operatives very friendly and helpful Steve was particularly helpful,getting up to look at tiles on roof to make sure no holes. If l have one small complaint,it was that answering your company phon... See more

Company replied

Very friendly gentleman and reassuring. Showed me how treatment worked and was able to answer my questions. Also explained how Pest Control as a company covers wide area. Am an old lady,and felt s... See more

Company replied

After a sleepless night with a noisy rat having a party in our loft, we were very happy to see Alastair just over an hour after we called. He was very professional, quick and efficient in assessing th... See more

Company replied

Company details

#8 of 25 best companies in Pest control service
#4 of 9 best companies in Bird control service

About JG Pest Control

Written by the company

JG Pest Control is a family-owned, customer-focused pest management company dedicated to supporting households and businesses across the UK with reliable, effective solutions.

We’re proud to be a trusted choice for pest and bird control, offering a full range of services including bird proofing, wasp nest removal, bee management, rodent control and specialist falconry-based pest control.

Fully insured, certified and accredited, we provide professional services you can rely on, giving you confidence that your pest issue is being handled by the right team.

Our growing team—now over 100 strong—is made up of highly trained, experienced staff. Thanks to our supportive management and excellent employee benefits, we continue to attract and retain some of the best talent in the industry. Get in touch today to discuss your pest problem.

VISIT OUR WEBSITE ENQUIRE NOW

Quality service, guaranteed.

Your local experts, here to help

We’re proud of our long-standing dedication to delivering quality pest control at fair, competitive prices. Every service we provide is fully guaranteed – and always carried out with a smile. Give us a ring today for more details, or simply for a friendly chat about what we do

Contact info

4.8

Excellent

1K reviews

5-star

4-star

3-star

2-star

1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Apr 11, 2026

Quick response

Quick response, wasn’t here very long bait boxes laid , advised on garage seal , call them in 2/3 wks for them to check on everything .
Fingers crossed the bait works 🤞🏻

11 April 2026

Reply from JG Pest Control

Apr 13, 2026

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Apr 11, 2026

Immediate attention to a rat infestation

Immediately available contact number was excellent, and Emily on the sales desk answered efficiently. Philip appeared within 20 minutes to address a rat infestation. His investigation was quick and spot on, identifying the exact issue and fixing it straightaway. The whole service was excellent regardless of the cost.

11 April 2026

Reply from JG Pest Control

Apr 13, 2026

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Apr 11, 2026

Ryan was very polite and explained…

Ryan was very polite and explained everything so well , excellent service

11 April 2026

Reply from JG Pest Control

Apr 13, 2026

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Apr 11, 2026

Steve was very efficient in getting the…

Steve was very efficient in getting the job done and came across very knowledgeable

11 April 2026

Reply from JG Pest Control

Apr 13, 2026

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Apr 11, 2026

Top Quality

Very professional and friendly, explained the whole process and was a quick and easy service.

11 April 2026

Reply from JG Pest Control

Apr 13, 2026

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Apr 10, 2026

Great experience

Mike was brilliant, really thorough and informative and put our mind at ease. Great service, would definitely recommend!

10 April 2026

Reply from JG Pest Control

Apr 13, 2026

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Apr 10, 2026

I had Steve, come out to my property today and he was honestly the most knowledgeable, helpful & patient person which I really appreciated as I had a lot of questions.

Highly rate and recommend this company, they are easy to work with and customer service is top tier!

9 April 2026

Reply from JG Pest Control

Apr 10, 2026

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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JG Pest Control Reviews 1,385

We use technology to protect platform integrity, but we don't fact-check reviews

Review summary

What people talk about most

Staff

Service

Customer service

Response time

User experience

Reviews shaping this summary

Company details

About JG Pest Control

Quality service, guaranteed.

Contact info

Excellent

Quick response

Immediate attention to a rat infestation

Ryan was very polite and explained…

Steve was very efficient in getting the…

Top Quality

Great experience

Really professional!

10/10 service

Mike was very informative

Friendly and Professional Service

Danny is very attentive & checks everything

As previous visit

Really professional and thorough

Ryan was fantastic very professional…

Rats

Shaun very professional

Reliable results

Very happy with the service and prompt…

Very happy with the service

Efficient & Excellent Customer Service

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