Jh Landscapers Reviews 2

They fitted a patio albeit very badly and astro turf which is not flat. I got another tradesman to redo the poor work JH Landscapes had left. When they started to regrout the slabs they noticed that the correct materials had not been used. JH Landscapes had laid my porcelain tiles on sand and mud. The patio would of started to dip. They also put in an aco drain but there was nowhere for the water to go so when it rained the water just sat in the drain which would of caused damp getting into my house. I have tried on lots of occasions to get in touch with this company to get a partial refund so i can pay the new tradesmen to sort out the mess that they have left but they have not replied. Do NOT use this company. They are con artists who do an extremely poor job.

Fake reviews, outsourcing, lying.
We realised after being charged and the work 'done' that everything they sold to us on the website attached to this trustpilot is a complete lie. In their FAQ they specifically state that they do not outsource. The company that came to replace our fencing was a tree company.

They charged us 250 pound for 3 panel replacements. Fair enough, it costs 100 pound to get the three panels. They did NOT tell us when quoting that this didn't include removal of the old panels. The man with the tree company told me 'we don't do that.'

We called back the line we got the quote from on the above site that promises excellent service, no outsourcing, reliable and trustworthy quotes, and were told in effect that our business wasn't important because the profit margin was 100 quid. He said it was our fault we didn't ask about the removal. How are we supposed to get rid of 7x7foot panels ourselves? We haven't got a truck or van and you can't tip them at the council tip.

The man told us it would be 25 pound to get them removed and, under duress and wanting to be done with it, we agreed. He comes back and tells us the outsourced company won't do it for less than 30 'and it must be cash.'

Digging into the website, they say they have over 30 5-star trustpilot reviews. There are none here. Not a single review. There are dozens of 'JH Landscaping' companies, all of which have a different website, different contact numbers, and different promises. Do not be scammed by these people.

A 250 pound job might not have been much to these guys, but it is a lot to our family. We were treated second rate and deserved better. They rescheduled on us the day of the appointment after the time they were supposed to arrive, and then had the audacity to treat us like this. If you are supposed to be giving comprehensive quotes, the buyer expects that everything has been covered in that quote. Why would I pay a company to do a job just to have a bunch of work to do after the fact? Unbelievable.