We ordered a fork which did not look anything like the one online. To boot, they are deducting the shipping costs from the refund amount for a return prepaid label. This was falsely advertised where t... See more
Company replied
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See what reviewers are saying
Jibs did not ship the parts ordered, took no responsibility for their action and then when challenged suggested Amazon may be a better means to order parts. Clearly Jibs does not care nor inte... See more
Company replied
Cancelled the order without any reason... it was a gift. Order #JIBS42532458
The best customer service - hands down. JIBS answered our questions via Instagram messaging (at 11 p.m.!) and gave us great advice on which skateboard would be most appropriate for my 11 year old. Ev... See more
Company replied
2.3
Poor
122 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Jibsactionsports
Awesome, thanks for the review Ake!
Site was easy to use and the product…
Site was easy to use and the product arrived quickly.
21 August 2019
Reply from Jibsactionsports
Glad you had a great experience. Thanks for the review Kate!
Very fast shipping
Very fast shipping - received the next day! Great products and selection.
14 August 2019
Reply from Jibsactionsports
Thanks Jolene, we appreciate the review!
Excellent shipping speed and easy to…
Excellent shipping speed and easy to use online shopping cart.
13 August 2019
Reply from Jibsactionsports
Glad to hear you had a good experience, thanks Jeff!
Your service is really good
Your service is really good. I received my order in 3 days. Also when I had a defective part, I changed it for free. Thank you very much!!!!
24 July 2019
Reply from Jibsactionsports
Thanks for the review Max!
Reply from Jibsactionsports
Awesome, thanks Nadia!
Reply from Jibsactionsports
We're happy that you're happy! Thanks JJ.
Great service and prompt delivery
Great service and prompt delivery. Would have been nice if they could have price matched a July 4th, 20% off sale that one of their online competitors had. However I placed the order on July 3rd and didn't want to go through the hassle of cancelling and repurchasing elsewhere. They did offer me a 5% refund which was appreciated.
12 July 2019
Reply from Jibsactionsports
Thanks for the review. While our official pricematch policy only covers Canadian retailers, we do what we can to help our customers. Glad we could help.
Had the parts i needed in stock and I…
Had the parts i needed in stock and I received them quickly.
11 July 2019
Reply from Jibsactionsports
Good to hear, thanks Mike.
Item received quickly and as shown.
11 July 2019
Reply from Jibsactionsports
Thanks for the review Anthony!
Great Service
My package came 6 days relief than expected. Packaging was good. Shipping updates were good.
3 July 2019
Reply from Jibsactionsports
Thanks for the review Stephen.
Would be 5 stars but I got 1 day…
Would be 5 stars but I got 1 day shipping and it took 4 business days
27 June 2019
Reply from Jibsactionsports
Hi Jaiden, thanks for the review. I completely understand your frustration with the shipping time, and you are correct in assuming that your order should have been delivered sooner. We have submitted a request for Canada Post to refund your shipping charges, and we will update you on the status of that soon.
Update: Your shipping charges have been refunded.
Great service a speedy delivery.
26 June 2019
Reply from Jibsactionsports
We appreciate the review, thanks Barry!
5 stars for Jibs but disappointment with product
5 stars for Jibs Action Sports but the Envy prodigy S7 pro scooter came with over tightened compression system and ruin the bearings in the head. I wrote to manufacturer....waiting for how it’s all gonna end!
25 June 2019
Reply from Jibsactionsports
Thanks for the review Stacy. If you need any further assistance with your warranty claim, don't hesitate to reach out with us, and we can put you in touch with the right people.
Excellent service
Excellent service, delivery was quick and on schedule, and the scooter is amazing! My son opened his birthday gift (Colt Envy Scooter) and was so excited to use it!
10 June 2019
Reply from Jibsactionsports
Best birthday wishes to your son! Thanks for the review Angelina.
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