While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

As someone new to crypto, Jiggle has made downloading and setting up my first crypto wallet really simple! I love the user interface - it's simple enough to be accessible to anyone, but still has a lo... See more

Company replied

Rated 5 out of 5 stars

My initial experience was great but your laundering policy has flaws that should be addressed. My account was flagged and closed for reasons I didn’t get an explanation for. Me personally I felt you s... See more

Company replied

Rated 5 out of 5 stars

Transactions are always managed in a timely and efficient fashion. Fees are considerably lower than other exchanges . Hands down the best crypto wallet I have used .

Company replied

Rated 1 out of 5 stars

Jiggle does not provide a customer service person to speak with regarding issues. Instead you receive the same generic responses, over & over, that do not resolve your issue, They will not refer you t... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

🚀 Crypto, Simplified. Jiggle is the easiest way to buy, sell, store, and pay with crypto—no seed phrases, no complexity, just instant access. The secure, self-custody Jiggle App and Web Wallet provide you with full control over your assets. Whether you're a beginner or expert, Jiggle offers a simple, intuitive experience. Plus, with 24/7 support and transparent service updates, we're always here to help.


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this app it's paybis I'm having…

I love this app it's paybis I'm having problems with.....

10 April 2026
Jiggle logo

Reply from Jiggle

Hi Amanda,

We’re incredibly grateful for your positive feedback! Knowing that you're satisfied with our non-custodial wallet is very rewarding for us.

Our team is always here to support you, so don’t hesitate to contact us via our in-app live chat or on our website https://jiggle.app/ if you need anything.

Thank you for being a valued part of the Jiggle community!

Best regards,
Jiggle Support

Rated 1 out of 5 stars
Jiggle logo

Reply from Jiggle

Hi Megalehcar,

We apologize for any dissatisfaction regarding our application, and we are committed to resolving any issues you may be having. We kindly ask you to contact our support by emailing support@jiggle.app, providing some information on the issue you are facing. Our dedicated 24/7 support team will respond to your inquiry and work towards a solution. Thank you for reaching out, and we appreciate your patience as we address any concerns.

Regards,
Jerrome

Rated 2 out of 5 stars

Verification process ask for too much…

Verification process ask for too much personal info. Access to my camera & microphone....WHY?

4 April 2026
Jiggle logo

Reply from Jiggle

Hi Kenya,

We appreciate your valuable feedback regarding the verification process. If this verification process is related to KYC (Know Your Customer) request, we would like to clarify that the KYC process is required and managed by our trusted Exchange partner, Waltzer. To download and self-custody your crypto in our wallet, Jiggle does not require KYC. We understand that KYC can be inconvenient for some users, but it is a necessary step to ensure compliance with regulatory standards and help prevent illicit activities, such as money laundering and fraud.

If you have any further questions or concerns regarding the KYC process, we kindly ask you to reach out to Waltzer directly. They will guide you through the process and address any specific queries you may have. You can easily contact Waltzer through the Jiggle app by following these steps: select 'actions' > 'buy' > choose any cryptocurrency to connect to Waltzer. You will find their live chat option at the bottom of the page.

Thank you for your understanding, and we appreciate your patience.

Sincerely,
Jiggle Support

Rated 5 out of 5 stars

Very simple website that does it all…

Very simple website that does it all for you.

18 March 2026
Jiggle logo

Reply from Jiggle

Hi Kenny,

Thank you for your kind words! We're glad to hear that you found the Jiggle Web Wallet simple and easy to use—that’s exactly what we aim for. Making things seamless and hassle-free for our users is always a top priority.

We appreciate your feedback and your trust in us!

Our team is always here to support you, so don’t hesitate to contact us via our 24/7 live chat or send us an email at support@jiggle.app.

Sincerely,
Jiggle Support

Rated 4 out of 5 stars
Jiggle logo

Reply from Jiggle

Hi Bernard,

Thank you for your feedback! We're glad to hear that your transfer went smoothly using Jiggle Web Wallet.

If you ever need any assistance or have questions, feel free to reach out to us at support@jiggle.app—our team is available 24/7 and always happy to help.

Best regards,
Jiggle Support

Rated 4 out of 5 stars

Good company

Good company. Trustworthy kits when you have to do a small
Transaction you’ll have to pay more money not much but for a 20 crypto exchange you’ll need 22.50. Or not them it’s all the crypto sites.

14 February 2026
Jiggle logo

Reply from Jiggle

Hello Dan,

Thank you for your thoughtful review! We’re glad to hear you find Jiggle Web Wallet a trustworthy company—that means a lot to us.

We understand your point about fees on smaller transactions. Network and processing costs can make a bigger impact on lower-value exchanges, and as you mentioned, this is something seen across most crypto platforms. That said, we’re always working to keep our fees as fair and transparent as possible.

We appreciate your feedback and your trust in us!

Our team is always here to support you, so don’t hesitate to contact us via our 24/7 live chat or send us an email at support@jiggle.app.

Sincerely,
Jiggle Support

Rated 5 out of 5 stars

The smooth easy log in and transferring…

The smooth easy log in and transferring of funds. (Knock on wood)No issues to report

13 March 2026
Jiggle logo

Reply from Jiggle

Hi there,

Thank you for sharing your experience! We're happy to hear that you've found logging in and transferring funds to be smooth and hassle-free. It’s great to know everything has been working well for you.

We truly appreciate your support and feedback.

Our team is always here to support you, so don’t hesitate to contact us via our 24/7 live chat or send us an email at support@jiggle.app.

Sincerely,
Jiggle Support

Rated 5 out of 5 stars

Easy to use low rates

11 August 2025
Jiggle logo

Reply from Jiggle

Hi Dawn,

Thank you for your kind words! We're glad to hear that you find Jiggle Web Wallet easy to use and appreciate our low rates. We’re always working to keep things simple and affordable for our users.

If you ever need assistance or have suggestions, our team is always here to help, so don’t hesitate to contact us via our 24/7 live chat or send us an email at support@jiggle.app.

Sincerely,
Jiggle Support

Rated 5 out of 5 stars

Jiggle Wallet is easy user friendly…

Jiggle Wallet is easy user friendly fast reliable way to buy and send crypto. I use it all the time.

27 February 2026
Jiggle logo

Reply from Jiggle

Hi Diana,

Thank you for your great review! We're happy to hear that you find Jiggle Wallet easy to use, fast, and reliable for buying and sending crypto. It means a lot to us that you choose to use it regularly.

We truly appreciate your support, and if you ever need assistance or have suggestions, our team is always here to help, so don’t hesitate to contact us via our 24/7 live chat or send us an email at support@jiggle.app.

Sincerely,
Jiggle Support

Rated 5 out of 5 stars

Transactions are always managed in a…

Transactions are always managed in a timely and efficient fashion. Fees are considerably lower than other exchanges . Hands down the best crypto wallet I have used .

23 February 2026
Jiggle logo

Reply from Jiggle

Hi Erin,

Thank you for the fantastic review! We're delighted to hear that you've found transactions to be timely and efficient, and that our fees stand out compared to other exchanges. It's great to know that Jiggle Web Wallet has been the best crypto wallet you've used.

We truly appreciate your support and feedback.

Our team is always here to support you, so don’t hesitate to contact us via our 24/7 live chat or send us an email at support@jiggle.app.

Sincerely,
Jiggle Support

Rated 5 out of 5 stars
Jiggle logo

Reply from Jiggle

Hi Mary,

Thank you for the wonderful feedback! We're thrilled to hear that you had such a positive experience. Your support means a lot to our team, and we’re glad that Jiggle Web Wallet has been able to meet your expectations.

Our team is always here to support you, so don’t hesitate to contact us via our 24/7 live chat or send us an email at support@jiggle.app.

Thank you for choosing us!

Sincerely,
Jiggle Support

Rated 5 out of 5 stars

Fast

Fast, effective crypto creation & easy to navigate menu. Would recommend to anyone looking for crypto services.

22 January 2026
Jiggle logo

Reply from Jiggle

Hello Robert,

Thank you for the great feedback! We're glad to hear that you found the wallet fast, effective, and easy to navigate. Making crypto services simple and accessible for our users is something we work hard to achieve, so it's great to know that your experience reflects that.

We truly appreciate the recommendation and your support.

Our team is always here to support you, so don’t hesitate to contact us via our 24/7 live chat or send us an email at support@jiggle.app.

Sincerely,
Jiggle Support

Rated 1 out of 5 stars

90% of my purchase attempts fail here

90% of my purchase attempts fail here. So if you’re looking for customers n not the one coming back.

26 January 2026
Jiggle logo

Reply from Jiggle

Hi there,

Thank you for sharing your feedback, and we’re sorry to hear that many of your purchase attempts have failed. We understand how frustrating that can be.

Purchase transactions are processed through our exchange partner, Waltzer. In some cases, their security checks or transaction limits may cause a purchase attempt to fail. That said, we’d be happy to review the situation with you and help identify what may be causing the issue so we can improve your experience.

Please feel free to reach out to our support team via our 24/7 live chat or email us at support@jiggle.app so we can assist you directly.

Sincerely,
Jiggle Support

Rated 5 out of 5 stars

They're the only online walletI've ever…

They're the only online walletI've ever downloaded that I haven't had a single problem with

30 August 2025
Jiggle logo

Reply from Jiggle

Hi Jesse,

We’re incredibly grateful for your positive feedback! Knowing that you're satisfied with our non-custodial wallet is very rewarding for us.

Our team is always here to support you, so don’t hesitate to contact us via our 24/7 live chat or send us an email at support@jiggle.app.

Thank you for choosing us!

Sincerely,
Jiggle Support

Rated 5 out of 5 stars

They told me I was a loser and I…

They told me I was a loser and I couldn't get crypto cuz I buy too much of it

6 January 2026
Jiggle logo

Reply from Jiggle

Hi Landon,

We’re sorry to hear about your experience and the frustration this situation caused. Our goal is always to provide respectful and helpful support to every user.

If you’re open to it, we’d love to learn more about the issue you encountered. Please feel free to reach out to our support team via our 24/7 live chat or email us at support@jiggle.app so we can assist you.

Sincerely,
Jiggle Support

Rated 1 out of 5 stars

I want to send b a lance to bitcoin…

I want to send b a lance to bitcoin nothing is working

24 November 2025
Jiggle logo

Reply from Jiggle

Hi there,

Thank you for reaching out, and we're really sorry to hear you're having trouble sending your Bitcoin. We understand how frustrating that can be, and we want to help get this resolved as quickly as possible.

Could you please contact our support team through our 24/7 live chat or email us at support@jiggle.app? If you can share a screenshot or the exact error message you're seeing, we'll be able to assist you right away.

We’re here to help and will make sure everything gets sorted for you. We look forward to assisting you!

Sincerely,
Jiggle Support

Rated 5 out of 5 stars

Jiggle itself is good

Jiggle itself is good. The waltzer exchange is terrible.

6 November 2025
Jiggle logo

Reply from Jiggle

Hi Joey,

Thank you for sharing your feedback. We’re glad to hear you’re enjoying Jiggle. However, we’re sorry that your experience with the Waltzer exchange hasn’t been as smooth.

Our team is continuously working to improve all integrated features, and your input helps us identify where we can do better.

If you’re open to it, we’d love to learn more about the issue you encountered. Please feel free to reach out to our support team via our 24/7 live chat or email us at support@jiggle.app so we can assist you directly.

Thanks again for helping us improve!

Sincerely,
Jiggle Support

Rated 3 out of 5 stars

I find it annoying that the app doesnt…

I find it annoying that the app doesnt work and reroutes you to the browser. And if you leave the page to get the address you're sending to it makes you start all over, clear to logging in

19 September 2025
Jiggle logo

Reply from Jiggle

Hi Staci!

We apologize for any dissatisfaction you have experienced with our application. We'd love to assist you further on the issue you're facing.

For immediate assistance, please contact our support team by using the in-app live chat, visiting our website at https://jiggle.app/, or emailing support@jiggle.app. We look forward to your message.

Sincerely
Jiggle Support.

Rated 1 out of 5 stars

nakiadaltonn@ gmail…..…


STAY AWAY from this platform your money is not safe with them BE CAUTIOUS!!! they denied my withdrawal request but
I refused to let them go away with my money filed a complaint and got everything back within 48hours ………..Don’t be shy to seek help

5 October 2025
Unprompted review
Jiggle logo

Reply from Jiggle

Hi there, Nakia!

Thanks for taking the time to leave a review today. Please note, this sell issue sits with the Waltzer exchange. We want to assure you their team is working diligently to resolve this issue as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience. Your frustration is completely understandable, everyone deserves to be in control of their funds.

To assist you better and provide you with alternative sale options and the issue you're experiencing when trying to send, please contact our support team via our 24/7 live chat or email us at support@jiggle.app. We’re always here to help.

Best wishes,
Jiggle Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look