Jigsaw Estates Reviews 

443
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for their unwavering support, highly professional attitude, and transparent communication throughout every single step of the moving process. People frequently highlight the exceptional service and tireless dedication shown when navigating and managing complicated property chains to keep everything smoothly on track. Some reviewers were happy with the extra guidance and reassurance provided during particularly stressful situations like buying and selling homes. Clients additionally noted that the approachable team constantly went above and beyond to offer honest advice, ensuring they successfully secured wonderful new properties. Consumers expressed deep gratitude for this consistent commitment, making an otherwise challenging journey feel remarkably manageable and reassuring.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire buying and selling... See more

Service

Users describe positive interactions with service, highlighting a consistently smooth and professional... See more

Customer service

People report positive experiences with customer service, highlighting regular updates and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have known David and the Jigsaw team for a few years now. Sadly some estate agents do not have good reputations - however we can confidently say David's personal integrity, the way he runs the bus... See more

Rated 5 out of 5 stars

My wife and I have just exchanged on a house that we bought through Jigsaw. From the initial viewing, the many phone and email exchanges, to the happy news received this morning, David and Rebekah in... See more

Rated 5 out of 5 stars

We were stuck in a particularly long and complicated chain. We dealt with a number of estate agents over the last 12 months in the process of moving house. Chris at Jigsaw was absolutely amazing. Wit... See more

Company replied

Rated 5 out of 5 stars

Jigsaw were recommended to us by friends and we are really glad that they did. Our move was slightly complicated with a move from England to Scotland and was a lengthy process. What we got from the... See more

Company replied


Company details

  1. Estate Agent
  2. Estate Agents

Information provided by various external sources

A hybrid agent for today's modern age of online marketing, whilst still keeping the traditional traditions of estate agency


Contact info

5.0

Excellent

TrustScore 5 out of 5

443 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(443)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jigsaw go the extra mile....

We were involved in several different estate agents in our house buying journey but Richard from Jigsaw goes the extra mile. He was polite and very efficiant from start to finish and always reachable!
We met Richard as he was one of the agents (the better one) selling the house we wanted to buy, we where that impressed we immediately gave out current estate agent his marching orders and went with Jigsaw, this turned out to be the best decision we made. He not only sold our house quickly he then sold the two houses in the chain bellow us to complete the chain!
He was on call from start to finish and always there to listen to me rant with house buying stress!
So thank you Richard you are highly recommended by us and ive already been throwing your name around town.....
Jigsaw do it how it should be done.

28 February 2025
Unprompted review
Jigsaw Estates logo

Reply from Jigsaw Estates

Thanks Jason. What a lovely review! We hope you're settling in to your new home.

Rated 5 out of 5 stars

A Top Estate Agent from our experience!

Selling houses is going to be stressful. It just is. Once you are reconciled to that and start the process it is a pleasant surprise when you find an Estate Agent like Jigsaw.

Richard from Jigsaw did all in his power to keep us informed at every stage and, when things were quiet, he made a point of letting us know that we just needed to hang in there and it would work out. This is exactly what happened.

He worked so hard to ensure that our property was well represented to the market and gave good advice to keep the pot boiling.

We got a polite friendly, a very proactive and positive service from Jigsaw and we cannot reccommend them more highly.

19 February 2025
Unprompted review
Jigsaw Estates logo

Reply from Jigsaw Estates

Thanks for your lovely review David. It has been an absolute pleasure working with you.

Rated 5 out of 5 stars

Trustworthy Agents

David from Jigsaw Estates was so helpful in our recent purchase. Not pushy or aggressive like some others we experienced in our journey to buy. A genuinely kind, honest agent who has the interests of both parties to heart. Yes, his priority is to the vendors who ultimately pay his fee, but he made the difference for us as buyers in purchasing our new home.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Best Estate Agents in Camberley

If you’re looking for an estate agent, I can’t recommend Jigsaw enough! From start to finish, they were absolutely brilliant. Chris, David, and the team are the kind of people you want on your side when selling a house. They’re a small, family-like business with a tight-knit team of experienced staff (none of that “fresh out of college” sales rep!). They really take the time to get to know you and your property inside out.

What really stood out to me was how honest and straightforward they were. Chris and David don’t give you the usual estate agent sales fluff—they’re upfront about your property, the price, and what to expect. And their communication was spot on. After every viewing, I got detailed updates, and they were so flexible when it came to accommodating potential buyers’ requests.

Our sale wasn’t an easy one—it was part of a chain of five, and things took a long six months to complete. This is where Jigsaw really proved why they’re a cut above the rest. While the bigger agents in the chain just let things drag on (presumably because they know ‘it’s in the bag’), Jigsaw worked tirelessly to get the sale over the line.

Nina deserves a massive shoutout here—she was an absolute star! If it wasn’t for her, the chain would probably have collapsed, and we wouldn’t be in our new home right now. Nina was chasing solicitors and agents every single day, and I mean every day. She gave me updates in the morning, updates in the afternoon, and pulled out all the stops to keep things moving. Her dedication was incredible, and honestly, she made all the difference.

If you’re thinking about selling your house, don’t be tempted by the glossy brochures and big promises of the larger agents. The buyers will find your property on Rightmove anyway—the difference is how they’re handled. Jigsaw don’t just push numbers through the door to look busy; they properly vet and manage buyers, making sure the process is smooth and professional.

And one last thing—they price your property to sell, not to grab your attention with inflated valuations and then come back weeks later asking for a price drop. They’re realistic and honest from the start.

Thanks to Jigsaw, we’re now happily settled in our new home, and I couldn’t be more grateful. If you want an estate agent who genuinely cares and works hard for you, go with Jigsaw. You won’t regret it!

11 December 2024
Unprompted review
Rated 5 out of 5 stars

We are really glad to have worked with…

We are really glad to have worked with Richard. He’s really kind, reliable and always there to help. Very appreciative of his support which made the process easier. We really recommend.

10 January 2025
Unprompted review
Jigsaw Estates logo

Reply from Jigsaw Estates

Thank you for your lovely review. We hope you are enjoying your new home

Rated 5 out of 5 stars

Excellent Service from Jigsaw

Excellent Service from Jigsaw

Our transaction took longer than expected and on many occasion was quite frustrating but the team at Jigsaw were extremely helpful and were central to moving things along! They kept their cool and treated our chain as a unique case. Enjoyed every moment of working with them. Probably the best estate agents in the game. Thanks To Nina, Chris & Rebecca for their hard work. Will always think of jigsaw first.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Nothing too much trouble…

We can highly recommend Richard and the team at Jigsaw Estate Agents. Richard's extensive local knowledge and experience were invaluable throughout the process. He kept us informed at every stage, demonstrating honesty and straightforwardness, which made the selling experience much smoother. Nothing was too much trouble, and his proactive approach ensured everything stayed on track. Selling a property is never easy, but having an estate agent who combines traditional service values with the latest technology is a huge benefit.

Overall, Jigsaw Estates combines local expertise with modern technology to provide a comprehensive and client-focused service. Their dedication to keeping clients informed and their honest approach make them a standout choice for anyone looking to sell their property.

6 December 2024
Unprompted review
Jigsaw Estates logo

Reply from Jigsaw Estates

Thanks for the lovely review TIm. We both had to be very patient waiting for the rest of the chain, which eventually paid off. I hope you and your family have a lovely Christmas.

Rated 5 out of 5 stars

I had a great experience with Richard…

I had a great experience with Richard from Jigsaw. He makes the whole process of selling (and buying) as easy and stress free as possible. He is happy to explain everything clearly and always available to talk things over. I would be happy recommending Richard to anyone looking for a smooth house sale, he knows his stuff and has wide industry knowledge! Thank you Richard!

20 July 2024
Unprompted review
Jigsaw Estates logo

Reply from Jigsaw Estates

Thanks Ellen. Your kind words are really appreciated. Enjoy your first Christmas in your new home!

Rated 5 out of 5 stars

A massive thank you to Chris and the team at Jigsaw Estates

Just wanted to say a massive thank you to Chris and the team at Jigsaw Estates for assisting us with our recent sale and purchase! We bought our first ever house with Jigsaw back in 2019 and when it came to deciding who to sell it with this year, after we had met up with Chris, it was a no brainer to go with Jigsaw Estates. Throughout the selling process, Chris was honest, open, very approachable and always kept us up-to-date. Whilst selling our property, Chris even managed to find us our perfect property, which we have ended up buying. Chris was absolutely brilliant throughout and always made sure we were in the loop and that things were progressing and moving forward. Everyone has always told us that buying and selling is a very stressful process, but Chris and the team at Jigsaw Estates made it a breeze! We now have a 100% record of only ever having bought or sold properties through Jigsaw and we would have absolutely no hesitation of recommending Jigsaw Estates to anyone looking to buy or sell their property. Thank you so much for everything to Chris and the team at Jigsaw!

2 December 2024
Unprompted review
Jigsaw Estates logo

Reply from Jigsaw Estates

Thank you Becky. It was a pleasure. It can get pretty stressful so thank you for sticking with it too!

Rated 5 out of 5 stars

Job done!

We knew from the first moment we met Chris that we’d found our agent. He was professional, knowledgeable and direct. After taking his advice, we sold more quickly than we thought we would and throughout the process we were kept informed and never had to chase. When problems arose, he was calm and offered sensible advice. His endeavours kept the chain together which is why I would thoroughly recommend him and the team at Jigsaw. Many thanks.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

This is the future of selling property

Without doubt the smoothest house sale I have ever experienced. I was looking for an agent who would be really proactive in the whole marketing process, be someone I could really get on with and trust, and actively manage the sale to the point of contract exchange - David shone in all these areas: his communication and transparency about pricing, strategy and identifying the right buyer was amazing, and he clearly knew his geographical location and business inside out. We had three offers in no time, and exchanged contracts in 13 weeks, and at every stage I learned more about what was going on from Jigsaw than our solicitors. David gave me confidence at all times that this was a project which could only have a positive outcome, even though I was based some distance away and was relying on him to manage it. This is not your average Estate Agent - you should forget everything you think you know about the profession and talk to Jigsaw if you want your property sold without being the agony it once was.

28 November 2024
Unprompted review
Jigsaw Estates logo

Reply from Jigsaw Estates

Thank you Andrew. Very kind of you. We are pleased we were able to help.

Rated 5 out of 5 stars

Excellent Service

Our experience with Jigsaw and David was excellent. He is enthusiastic and personable. We viewed one property with David and felt confident enough after the first viewing to make an offer. The whole transaction has been seamless. A very professional setup and we would highly recommend.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

If only all Estate Agents were like Jigsaw…

I’ve worked in retail financial services for 25 years and dealt with a wide range of people, sectors, and problems.

Moving house is stressful and Estate Agents have a bad reputation. But Jigsaw have been impeccable.

Ive used Jigsaw twice now, and as hard as this is to believe, on both occasions they’ve sold my house on the first viewing. At full asking price!

I cannot recommend them strongly enough.

David and Chris are great guys and we had very sensible conversations about pricing and listing. I wish the Estate Agent I was buying from had been as professional to deal with.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Richard was recommended to us by a friend. We found him to be knowledgeable, honest, proactive and friendly. We got regular updates throughout the process and nothing was too much trouble. Buying and selling is never straightforward but having an excellent agent in your corner is a huge help.

15 November 2024
Unprompted review
Jigsaw Estates logo

Reply from Jigsaw Estates

Thanks for your lovely review. We're delighted you exchanged contracts this week and we look forward to getting you moved.

Rated 5 out of 5 stars

Excellent Estate Agent

Helped me through the negotiations as a ‘buyer’.Really friendly and informative, I can’t praise them enough !! Really good. Highly recommend.

12 November 2024
Unprompted review
Jigsaw Estates logo

Reply from Jigsaw Estates

Thank you so much Andrew! We are so pleased we were able to help.

Rated 5 out of 5 stars

8 weeks from offer accepted to exchange!

From the first time I viewed the property I purchased, all the way until completion, Jigsaw were incredibly informative, responsive and reliable.
There were only 8 weeks from offer accepted until exchange and that is largely down to the hard from of Rebekah, Chris and Nina. Thank you!

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Good communication

Jigsaw handled the sale of our house very efficiently. They dealt with over 20 viewings and kept us up to date with progress at all times. Staff were all helpful and responded promptly to any questions or concerns.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Why I chose Jigsaw Estates to sell my property

I chose Jigsaw to sell my property after meeting the agency director, David Wanless.

David's knowledge and experience of the local property market was impressive but I was particularly happy to know that I would deal with him personally throughout the process and not be passed on to some junior person.

The communication with David was open, honest and transparent which made the process easier to navigate.

Also, David's flexibility and helpfulness helped me resolve issues further up the chain that were causing delays and his efforts made a difference in keeping things on track.

Finally, I would have no hesitation in recommending Jigsaw and David if you want a service that is both personal and effective.

10 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look