Jigsaw Estates Reviews 

443
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for their unwavering support, highly professional attitude, and transparent communication throughout every single step of the moving process. People frequently highlight the exceptional service and tireless dedication shown when navigating and managing complicated property chains to keep everything smoothly on track. Some reviewers were happy with the extra guidance and reassurance provided during particularly stressful situations like buying and selling homes. Clients additionally noted that the approachable team constantly went above and beyond to offer honest advice, ensuring they successfully secured wonderful new properties. Consumers expressed deep gratitude for this consistent commitment, making an otherwise challenging journey feel remarkably manageable and reassuring.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire buying and selling... See more

Service

Users describe positive interactions with service, highlighting a consistently smooth and professional... See more

Customer service

People report positive experiences with customer service, highlighting regular updates and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have known David and the Jigsaw team for a few years now. Sadly some estate agents do not have good reputations - however we can confidently say David's personal integrity, the way he runs the bus... See more

Rated 5 out of 5 stars

My wife and I have just exchanged on a house that we bought through Jigsaw. From the initial viewing, the many phone and email exchanges, to the happy news received this morning, David and Rebekah in... See more

Rated 5 out of 5 stars

We were stuck in a particularly long and complicated chain. We dealt with a number of estate agents over the last 12 months in the process of moving house. Chris at Jigsaw was absolutely amazing. Wit... See more

Company replied

Rated 5 out of 5 stars

Jigsaw were recommended to us by friends and we are really glad that they did. Our move was slightly complicated with a move from England to Scotland and was a lengthy process. What we got from the... See more

Company replied


Company details

  1. Estate Agent
  2. Estate Agents

Information provided by various external sources

A hybrid agent for today's modern age of online marketing, whilst still keeping the traditional traditions of estate agency


Contact info

5.0

Excellent

TrustScore 5 out of 5

443 reviews

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No recent history of asking for reviews

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5.0

All reviews

(443)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service
When we were looking for a property we came across Jigsaw Estates ‘ properties and found the house we loved. Although the process of completion was long, Richard was very friendly and helpful and answered every question we had 😊. Also he met up with us every time we needed to visit the house. Our experience was amazing and we would recommend this company to others especially Richard. Thank you

27 June 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Jigsaw Estates

I highly recommend Jigsaw Estates. As a first-time buyer I was apprehensive about the process, however Richard is extremely professional, had a wealth of knowledge about the properties I viewed and made the whole process seamless. I would definitely use Jigsaw for any future buying/selling of property as I know the process will be in safe hands.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Jigsaw are without doubt. The best estate agent to sell your house with.

Jigsaw are, without doubt, the best people to sell your house through. They are super responsive, polite to deal with and happy to help with any query. Whether you have David, Chris or Nina, you can be guaranteed of a fast response to any query and they worked so hard on our behalf to exchange and complete in a quick time for us. I would recommend them without hesitation.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Jigsaw

David and his team have been first class from start to finish. This was a particularly difficult process due to inadequate solicitors on my part and David communicated brilliantly between myself and the buyers. Without his involvement the process would have either folded or still be going on. I highly recommend David and all of his team for their professionalism, advice, support and dedication to ensure the sale of the house went through and the 100% support throughout. Thank you Jigsaw

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service, efficient and knowledgeable

Richard was very knowledgable and always on hand throughout the whole sales process. He offered great advice, using different sales and pricing strategies to get us the very best deal for our complex sale. The commitment and determination to find us the right buyer was unmatched and I would not hesitate to recommend them.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Could not speak highly enough of Jigsaw. We recently bought a property that Jigsaw were selling. Nina and Chris were highly responsive throughout the process and ensured that the chain continued to move even through challenges. I would highly recommend Jigsaw, very professional and more importantly nice people.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

This is the 2nd house we have sold…

This is the 2nd house we have sold through David and Jigsaw. The team is professional, knowledgeable, and driven. Most importantly, they are solutions driven and absolutely transparent in all communications.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

David..Jigsaw

David... just brilliant, lovely guy, working away behind the scenes. Liaising with solicitors and estate agents.. A realistic valuation at the beginning rather than over valuation then reducing price.. David gave great advice on the property we should buy.. Jigsaw are brilliant.. Nina is lovely, Chris, lovely and fab photographer

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Estate Agent: A Game-Changer in Selling My House!

As someone who has had less than stellar experiences with estate agents in the past, working with Richard from Jigsaw was a breath of fresh air. Recommended by my sister, I approached this collaboration with cautious optimism, but I was pleasantly surprised from start to finish.

Having dealt with unresponsive and impersonal agents before, I was delighted by Richard's commitment to excellent communication. He was always just a call or message away, promptly addressing my concerns or questions. It starkly contrasted my previous encounters and instantly put me at ease.

What truly set Richard apart was his ability to combine professionalism with genuine friendliness. Unlike past experiences where interactions felt transactional, Richard made me feel valued and understood. His approachable nature and willingness to engage in friendly banter made the entire process feel more human and less daunting.

In summary, I cannot recommend Richard and Jigsaw highly enough. Their exceptional communication, professionalism, and friendly disposition made what could have been a stressful experience surprisingly enjoyable. Thanks to Richard], I now have renewed faith in the real estate industry and wouldn't hesitate to work with them again. If you're tired of mediocre experiences with estate agents, try Jigsaw – you won't be disappointed!

23 April 2024
Unprompted review
Rated 5 out of 5 stars

5 star service!!

Jigsaw were an absolute pleasure to deal with, from start to finish. They helped us sell our home and it was sold on the first batch of viewings, at asking price! We were really really happy with everything, Chris and Nina were really amazing with us, keeping us informed throughout the whole process, and advising us at every stage. Very very highly recommended!

5 April 2024
Unprompted review
Rated 5 out of 5 stars

highly recommended as first-time buyers

As first-time buyers, navigating the home buying process can be overwhelming. Jigsaw Estates, particularly Chris, our main point of contact, made the entire experience incredibly smooth and positive.

From our very first viewing with Chris, his collaborative and open approach was evident. He was always happy to answer our questions (no matter how basic) and truly listened to our needs and preferences. This made us feel comfortable and confident throughout the process.

There were unforeseen complications that arose between solicitors on certain matters. However, Chris stepped in and acted as an excellent mediator. His ability to communicate effectively with all parties helped to get everything back on track efficiently.

We highly recommend Jigsaw Estates, especially for first-time buyers! Chris' positive attitude, clear communication, and willingness to go the extra mile made the whole process significantly less stressful.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Best Estate Agent (Jigsaw)

Jigsaw is the go-to estate agency to work with. They have unquestionably set the bar high in terms of overall client interactions and a rigorous focus on finalizing deals. We specifically worked with David, who was responsive, kept all parties on track and informed, and helped alleviate the stress of purchasing a home. After dealing with them, there's no other estate agent I'd choose over them.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and experienced estate agents

Jigsaws were a fantastic agency to deal with in selling our property from start to finish. Their knowledge and understanding of the local market was very impressive! It was a difficult time for our family, but David and the rest of the team were fantastic; very respectful and patient. He was always available when needed and kept us updated regularly. He went above and beyond to ensure that we were happy throughout and that our sale completed as expected. We would highly recommend Jigsaws to anyone considering the sale of their property! Thank you David and the rest of the Jigsaws team!!

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

From the beginning of our meeting with Chris I know he was the person I needed to help me sell my mum’s house. We did meet with other agents, but he stood out for me. He was very considerate of my feelings with selling the house right the way through. We appreciated his honesty and transparency throughout the entire process.
I can’t praise him enough. His experience and deep understanding of the market was invaluable. We dealt mostly with Chris but the whole team were very professional, helpful and kept us informed every step of the way. Chris was able to secure the top price for the property in a very unstable and competitive market.
A very exceptional service and would highly recommend.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Superb Selling Service in Difficult Times

I was very impressed by David's friendliness and honesty when we met to discuss selling my house. Having met some other agents, the difference in David's approach was noticeable.
During the selling process (which happened during the ongoing difficult housing market times), David and his colleagues, Nina and Chris, were always honest, sympathetic, trustworthy and friendly. They understood the market, and once we had the pitched the house correctly, the viewings increased. I always was given immediate feedback, and it was always easy for me to approach the team if I had questions.
I felt that they actually listened to me. This was evident when I was getting cold calls/leaflets from other agents who wanted my business, but weren't interested in what I had to say.
Having agreed the sale, David played a key role in getting the sale through to completion. Being the one person who could speak to both myself and the buyers, he continuously pushed the buyers' solicitor to expedite the final sale.
I have no hesitation in recommending Jigsaw to anyone looking to sell.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Go for Jigsaw!

We were looking to buy in Camberley and started our search in April 2023. From a buyer’s perspective, we could not recommend Jigsaw more. Even though they were the agents for the sellers, they did more for us buyers than our own agents at times - excellent chain management, communication and professionalism. Thanks to Jigsaw, we moved into our home in November 2023. If we ever decide to sell this home, we will only consider Jigsaw to be our agents. The Camberley market has been difficult to navigate, with some agents leaving much to be desired from a buyer’s perspective. After a few disappointing experiences with other agents, we were very fortunate that the house we chose was listed by Jigsaw.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

God sent - great communication and very honest

I was recommend Jigsaw Estate agents by my brother who had previously purchased a house through them in Camberley. Up until then, I had given up hope because it was impossible to find a honest estate agent. However, in comes David Wanless at Jigsaw who was God sent. Honest and transparent from the beginning with incredibly communication throughout the process. He was very responsive and continually updated me. Best to say that when I come round to getting another property, I will definitely only be buying from David and Jigsaw.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Guardian Angels

David and his team remained available for us right through a rather unfortunate set of circumstances, and helped us to an eventual successful conclusion. Advice was clear and informative, and Jigsaw were always the intermediary attempting to keep the ball rolling if things appeared to stall. Great value in every regard.

6 December 2023
Unprompted review

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