Andy Gibson - 11/10 service, stuck with me every single step of the process even till after getting the car. Exemplary service offered by him and the Jigsaw team, would 100% recommend him again, would... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I recently used Jigsaw finance, and the whole process from start to finish was so simple and stress free. My finance representative Andrew Gibson was incredibly helpful and explained each process and... See more
Company replied
I recently got a new car finance deal with the help of Andy Gibson and the process was unbelievably quick. He goes above and beyond to get the best deal and ensure everything is put in place, with... See more
Company replied
Andy Gibson offered me an outstanding service. He truly understood my needs, was extremely patient with me to find the right van even if I changed my mind a few times, always explained the next steps... See more
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Company details
- #31 of 63 best companies in Car finance and loan company
Written by the company
Jigsaw Finance is a business built around personal service, supporting dealers and their customers. With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal service, the team reviews each customer individually to help identify a suitable and affordable finance package specific to their needs. Recently awarded Broker of the Year at the DealTrak F&I Conference, Jigsaw Finance has been trading for the last 18 years as a Motor Finance broker, operating right across the curve to enhance the customer and dealer experience by supporting their buying desire and individual circumstance. The Jigsaw Operational Team are ‘On Call’ ready to help dealers and customers, taking over the finance transaction with expert objective insight where required, releasing sales executives to concentrate on their next customer.
Contact info
Genesis Centre, Innovation Way, ST6 4BF, Stoke-on-Trent, United Kingdom
- 01782450745
- enquiries@jigsawfinance.com
- jigsawfinance.com
4.8
Excellent
2K reviews
Replied to 29% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick and reliable
Really quick and reliable, made process very easy
27 November 2025
Unprompted review
Reply from Jigsaw Finance
Thanks for the review. Good to hear the process felt quick, reliable and easy from your side. If you ever need anything in the future, we are here to help. Thanks again for choosing Jigsaw Finance.
Great members of the staff who were…
Great members of the staff who were very helpful in every aspect of the way from start to finish.
25 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Muhammad, thanks for taking the time to leave your review. It’s great to hear you found our team helpful right through the process, as clear guidance from start to finish is exactly what we aim to provide. If you ever need anything in future, just get in touch and we’ll be happy to help.
Great team at Jigsaw
We have been dealing with Sam and the team at Jigsaw for almost a year and they work tirelessly to help get customers into a new car. Sam especially goes the extra mile for both us and the customer and has helped well over 50 buyers get into a new car for us.
From the team at Brownroyd Motors
25 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Brownroyd Motors, thanks for taking the time to share this. It’s great to hear the service has supported your customers well over the past year and that the process has been working smoothly for your team too. We really value the partnership and appreciate the trust you place in us to look after your buyers. If you need anything at all, we’re always here to help.
Regan was great
Regan was great, explained everything and listened for any concerns I had.
22 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Lee, thanks for leaving your review. It’s good to hear everything was explained clearly and that you felt listened to throughout the process, clarity and reassurance are exactly what we aim to provide. If you need anything in future, just get in touch.
Highly recommended
Just used jigsaw finance to purchase my new car. From start to finnish andy and the team was fantastic. Very easy to work with, very fast and efficient. Definitely recommend
22 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Peter, thanks for sharing your feedback. Great to hear the process felt straightforward and efficient from start to finish, that’s exactly what we work hard to deliver. We appreciate you choosing Jigsaw Finance and if you need any support going forward, we’re here to help.
Efficiency and good custome service…
Efficiency and great customer service udating me with detailed information everytime
20 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Tawanda, thanks for taking the time to leave your review. It’s great to hear the updates and communication felt clear and consistent, and that the service worked well for you throughout. If you ever need anything in the future, we’re always here to help.
Quick and simple to do
21 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Gavin, thanks for leaving your review. Good to hear the process felt quick and simple, that’s exactly how it should be. If you need anything down the line, we’re here to help.
Very pleased with the I received from…
Very pleased with the I received from jigsaw. Dan especially was extremely helpful and made the whole process stress free and a lot more straight forward than any other finance company I had spoken with. From my first call with Dan I had my new car within less than a week. Thank you for your help. I am very pleased.
11 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Danielle, thanks for taking the time to share your experience. It is great to hear everything felt clear and straightforward, and that the support you received helped keep the process stress free. We’re pleased things moved quickly for you from that first call. If you ever need anything in the future, just get in touch and we’ll be happy to help.
Everyone was so very professional
Everyone was so very professional and helpful, we were guided through the process and told every step to follow. All the clauses and intricate bits were explained thoroughly and in language we could understand. The whole experience was a pleasure and without fail all the people I spoke to were fantastic.
19 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Roger, thanks for sharing your experience. It is good to hear everything was explained clearly and that each step of the process felt easy to follow. We’re glad the team made the whole thing feel straightforward from start to finish. If you need anything in the future, we’re always here to help.
Car finance
Dealt with Steve on financing a new car, extremely professional and great communication. He was happy to answer any questions I had, very prompt at coming back to me, very helpful. Would highly recommend Steve and Jigsaw.
19 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Craig, thanks for leaving a review. It is good to hear everything felt clear and that you had quick, helpful communication throughout. We’re pleased the process worked well for you from start to finish. If you ever need anything in the future, we’re here to help.
I had a fantastic experience working…
I had a fantastic experience working with Andy Gibson, an independent broker who partners with Jigsaw. From start to finish, Andy was exceptional he managed to organise and secure every single component I needed within just three days, which is incredibly impressive.
His communication was clear, professional, and friendly throughout the process, and he genuinely went the extra mile to make everything as smooth and stress-free as possible. It’s rare to find someone so efficient and committed to great customer service.
If you’re looking for someone who delivers fast results, pays attention to detail, and truly cares about getting everything right, I highly recommend Andy Gibson. A brilliant experience from start to finish!
31 October 2025
Unprompted review
Reply from Jigsaw Finance
Hi there, thanks for taking the time to leave a review. It is great to hear the process felt smooth and well organised, and that everything came together quickly for you. Clear communication and keeping things stress free are exactly what we aim for, so it’s good to know the experience landed that way. If you need anything in the future, we’re always here to help.
They were phenomenal
They were phenomenal, very fast and super professional.
18 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Sergiu, thanks for your review. It’s good to hear everything moved quickly for you and felt professional from start to finish. If you need anything down the line, we’re always here to help.
Reply from Jigsaw Finance
Hi Callum, thanks for leaving a review. It’s good to hear everything felt easy and straightforward. If you ever need anything in the future, we’re here to help.
Professional at the same time liar
Definitely I don't recommend this company at all they are unprofessional I bought a vehicle still under the warranty they refuse to cover me stay away from this scam company because they are dodgy
18 November 2025
Unprompted review
Fantastic service from Andy Gibson
Fantastic service from Andy Gibson. He was very helpful and made the process as simple as possible for me. Within a week I was driving my new car away.
27 October 2025
Unprompted review
Reply from Jigsaw Finance
Hi Rj, thanks for sharing your experience. It’s good to hear everything felt simple and that the support you received helped the process run smoothly. We’re pleased things moved quickly for you. If you need anything in the future, we’re always here to help.
I came across Andy Gibson when I was in…
I came across Andy Gibson when I was in the process of buying my new car, he was so helpful talking me through the finance process which I am very grateful for, he checked in with me from start to finish to make sure everything was ok and offering more help if needed. All in all I would definitely recommend Andy Gibson to anyone who is clueless (like me) when buying a car.
10 November 2025
Unprompted review
Reply from Jigsaw Finance
Thanks for leaving a review. It’s good to hear the finance process felt clear and that you had steady support from start to finish. We’re pleased everything came together smoothly. If you need anything in the future, we’re always here to help.
Reply from Jigsaw Finance
Hi Frank, thanks for sharing your feedback. It’s good to hear the service felt professional and worked well for you. If you ever need anything in the future, we’re here to help.
Steve
Recently arranged finance for a car through Jigsaw, was put in touch with Andy Gibson who did an excellent job in answering any que9i had and sorting the best deal for me very happy with to process and communication received from Andy and Jigsaw thank you very much.
17 October 2025
Unprompted review
Reply from Jigsaw Finance
Thanks for taking the time to leave a review. It’s good to hear everything felt clear and that you had helpful communication throughout the process. We’re pleased the experience worked well for you from start to finish. If you ever need anything in the future, we’re always here to help.
Amazing 🙏🙏🙏
11 November 2025
Unprompted review
Reply from Jigsaw Finance
Hi Marian, thanks for the review. It’s great to hear you’re happy with the experience. If you ever need anything in the future, we’re here to help.
Very happy with theme service
Very happy with theme service. The team very helpful with questions you asked.
The process was so quick and easy and I enjoyed now which my new van!!
Thank you Jigsaw finance
Highly recommend 👍
7 November 2025
Reply from Jigsaw Finance
Hi Ramunas, thanks for sharing your review. It’s great to hear the process felt quick and easy for you and that our team were helpful throughout. If you need anything in the future or have any questions about your finance, just let us know. Enjoy the new van and thanks for choosing Jigsaw Finance.
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