Andy Gibson - 11/10 service, stuck with me every single step of the process even till after getting the car. Exemplary service offered by him and the Jigsaw team, would 100% recommend him again, would... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I recently used Jigsaw finance, and the whole process from start to finish was so simple and stress free. My finance representative Andrew Gibson was incredibly helpful and explained each process and... See more
Company replied
I recently got a new car finance deal with the help of Andy Gibson and the process was unbelievably quick. He goes above and beyond to get the best deal and ensure everything is put in place, with... See more
Company replied
Andy Gibson offered me an outstanding service. He truly understood my needs, was extremely patient with me to find the right van even if I changed my mind a few times, always explained the next steps... See more
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Company details
- #31 of 63 best companies in Car finance and loan company
Written by the company
Jigsaw Finance is a business built around personal service, supporting dealers and their customers. With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal service, the team reviews each customer individually to help identify a suitable and affordable finance package specific to their needs. Recently awarded Broker of the Year at the DealTrak F&I Conference, Jigsaw Finance has been trading for the last 18 years as a Motor Finance broker, operating right across the curve to enhance the customer and dealer experience by supporting their buying desire and individual circumstance. The Jigsaw Operational Team are ‘On Call’ ready to help dealers and customers, taking over the finance transaction with expert objective insight where required, releasing sales executives to concentrate on their next customer.
Contact info
Genesis Centre, Innovation Way, ST6 4BF, Stoke-on-Trent, United Kingdom
- 01782450745
- enquiries@jigsawfinance.com
- jigsawfinance.com
4.8
Excellent
2K reviews
Replied to 29% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very well explained and so happy with…
Very well explained and so happy with the level of service
6 March 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review, Miss Collins. We appreciate you taking the time to share your feedback.
It is great to know you were happy with the service you received. Thank you for choosing Jigsaw Finance.
Reply from Jigsaw Finance
Thank you for your review, Mrs Hare. We appreciate you taking the time to share your feedback.
Your kind words are valued by the team. Thank you for choosing Jigsaw Finance.
Motor finance
Very helpful & didn't give up when some difficulties arose & got things over the line for me which was much appreciated A very good service
2 March 2026
Reply from Jigsaw Finance
Thank you for your review, Steve. We appreciate you taking the time to share your feedback.
We are glad everything came together in the end. Thank you for choosing Jigsaw Finance.
Reply from Jigsaw Finance
Thank you for your review, Shaleena. We appreciate you taking the time to share your feedback.
The customer service is top tier
This was my first experience with finance and I’m happy to say it was a good one. The customer service was very helpful and guided me through the process with ease. Overall I felt very comfortable and they made sure I knew about all my options and information about the finance.
1 March 2026
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance, Tracey.
We aim to make the process clear and straightforward, especially for customers arranging finance for the first time. It is good to know you felt comfortable and well supported throughout.
We appreciate you taking the time to share your experience.
Great company went above and beyond to…
Great company went above and beyond to find me the right bike. Would use again.
28 February 2026
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your feedback. Providing clear, reliable support throughout the process is exactly what customers should expect from us. We are pleased to have helped arrange your finance and look forward to assisting again in the future.
Top company
Top company.
They went above and beyond with their service. Found me the bike I wanted.
27 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate your feedback. Delivering a straightforward, well managed service is what customers should expect from us, and it is good to know you were happy with the overall experience.
It was a fantastic experience
It was a fantastic experience and very fast process. The team really did their job. Thanks
26 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We value your feedback. A fast and well handled process is exactly what customers should experience, and we appreciate you taking the time to share it.
Excellent company, great customer service.
From the first communications the company, was steady and clear with what I needed to do. Martin help me complete all the forms to get the finance done. All completed and car picked up within 3 days.
26 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your feedback. Clear communication and steady support throughout the process are fundamental to how we operate, and it is good to know the experience worked well for you. Enjoy your new car.
Excellent customer service
Excellent customer service. Martin was brilliant throughout my financing, very understanding and knew what he was talking about. Can't fault at all. Would highly recommend.
25 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate your feedback and your recommendation. Providing knowledgeable, considered support throughout the process is what customers should experience, and we are pleased everything was handled smoothly for you.
Andy Gibson has been great all around
Andy Gibson has been great all around! Brilliant service, very smooth and easy. Excellent communication! Thanks Andy!
27 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your feedback. Clear communication and a straightforward process are central to how we support our customers, and it is good to know everything ran smoothly for you.
Kieran was awesome from the very first…
Kieran was awesome from the very first point of contact. Highly recommended
16 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We value your feedback and your recommendation.
⭐⭐⭐⭐⭐ Excellent Service
⭐⭐⭐⭐⭐ Excellent Service – Highly Recommend Andy!
I had a fantastic experience working with Andy. He helped me secure an amazing deal on my car finance, and I honestly couldn’t be happier with the outcome. From start to finish, he was professional, knowledgeable, and incredibly helpful.
Andy took the time to explain all my options clearly and made sure I understood everything before moving forward. He worked hard to find me the best possible rate and made the whole process smooth and stress-free.
If you’re looking for someone reliable who genuinely wants to help you get the best deal, I highly recommend Andy. Thanks again for all your help!
26 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your detailed review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your experience. Clear explanations and well managed support throughout the process matter, and it is good to know everything was handled in a way that worked for you. Thank you as well for your recommendation.
Unbelievable company to do business…
Unbelievable company to do business with.
Quick response every time,very professional and application made very simple.
Well recommended.
26 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate your recommendation. A responsive and straightforward service is exactly what customers should receive, and it is good to know the process felt professional and simple throughout.
I am grateful for the help I received from Andy Gibson. #Topguy 👍
I am grateful for the help I received from Andy Gibson on purchasing my new vehicle he was there evry step of the way when ever I needed to ask something he was straight bk to me with the anser to what was needed. 5 star services Highley recommended thanks again Andy m8. 👍
24 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your feedback and your recommendation.
I can not fault your service in anyway…
I can not fault your service in anyway everything was so smooth and very professional
23 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
That is great to read. A smooth and professional experience is exactly how arranging finance should feel, and we appreciate you taking the time to say so.
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to leave your feedback.
Greatest Service
The easiest and most free flowing service you’ll ever receive. Thank you all for making it so easy.
24 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We really appreciate you taking the time to share that. The process should feel straightforward and well managed from start to finish, so it is good to know it all moved easily for you.
Absolutely amazing simple and hassle…
Absolutely amazing simple and hassle free so easy to deal with and talked thro every process
23 February 2026
Unprompted review
Reply from Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
Customer service is shit and when ask…
Customer service is shit and when ask to speak to a manager you told nonyou not going to talk to a manager.
23 February 2026
Unprompted review
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