Alfa Garden Solutions
This company was formerly known as Alfa Garden Solutions and has since changed its name to JJS Artificial Grass, though it appears to have the same owner and installation team. I stayed in touch with one of the owners, Ben, who assured me that the warranty from the original installation would transfer to the new company.
The initial installation had visible cut marks and other issues, but these were eventually corrected, and I was initially pleased with the result. However, it has since become apparent that the replacement grass was laid in the wrong direction, leaving two noticeably different shades across the lawn. We are also experiencing areas where the base has sunk or receded.
Unfortunately, communication has been very poor. Ben has been slow to respond, has refused to take responsibility, and is now denying the warranty altogether. He has not even been willing to visit the property to discuss possible solutions or next steps. Overall, I’m extremely disappointed with both the workmanship and the aftercare service.





