JJS Artificial Grass Reviews 19

This company was formerly known as Alfa Garden Solutions and has since changed its name to JJS Artificial Grass, though it appears to have the same owner and installation team. I stayed in touch with one of the owners, Ben, who assured me that the warranty from the original installation would transfer to the new company.

The initial installation had visible cut marks and other issues, but these were eventually corrected, and I was initially pleased with the result. However, it has since become apparent that the replacement grass was laid in the wrong direction, leaving two noticeably different shades across the lawn. We are also experiencing areas where the base has sunk or receded.

Unfortunately, communication has been very poor. Ben has been slow to respond, has refused to take responsibility, and is now denying the warranty altogether. He has not even been willing to visit the property to discuss possible solutions or next steps. Overall, I’m extremely disappointed with both the workmanship and the aftercare service.

Juscelino, Ben, and team were dependable - arriving everyday on the dot at 8am; polite, respectful, and SUPER CLEAN - did not leave a mess at all despite how muddy it was. Great builders are hard to find and I highly recommend Juscelino.

I can’t thank you guys enough, I planned to surprise my father in law with a nice space for him to relax and the new lawn has made a massive difference to his garden. The installation guys were very clean and diligent and we are very pleased with the end product. Highly recommended.

Excellent service all round!!! The end result was spectacular and completely transformed the garden. The workers were amazing and definitely went above and beyond! Highly recommend!

Excellent customer service from Ben and his team. I came back from work to find my garden transformed, just in time to enjoy the summer. Would highly recommend JJS for any garden transformation

Excellent job. Really pleased with the transformation the artificial turf has made to our garden. Fantastic quality of work and importantly very professional and courteous service throughout. Would definitely recommend JJS.

Fantastic job the guys did in our garden. Very professional and friendly team. Would not hesitate at all to recommend them to family and friends. From start to finish everything was fantastic. Our garden looks amazing now what a transformation. Ben was fantastic.

Did a full transformation of my garden at a short notice. They did the job well. Thank you JJS!

Ben was very helpful. Explained everything in detail. Good value for money. The men that carried out the work.
Very friendly
Clen up after them self
Fantastic job

Love the finished garden, from the initial site visit and quote to completion was 10 days, very competitive quote and Ben was very knowledgeable and happy to give us ideas. The team arrived on time and worked non stop all day despite the rain they were very polite and took care when taking the old soil out through the house as have no side exit. The finished job is better than expected and would be happy to recommend JJS Artifical Grass to anyone

Simply incredible! Great team of professionals! Highly recommended.

Very happy with the work carried out, things were very smoothly organised from start to finish, very pleased with end result. Good price compared to some other quotes obtained. Cannot rate highly enough, would recommend, you will be happy with results!

I am extremely happy with the artificial grass lay and JJS's service. It has made a massive difference to our garden. The grass looks beautiful and flat. The grass also feels soft and wonderful to walk and sit on. The workmen were very lovely, kind and professional. They made sure the works were done properly and without any mess! Ben was great to deal with as well. From offering a competitive price to a great result, I am very glad we chose JJS. Thanks Ben and team !!!

Professional service, completed the job ahead of schedule. Very friendly team that completed the work to an exceptional standard. I would highly recommend JJS Artificial Grass!

Dealt win Ben, he was great. Very helpful and knowledgeable. Love the garden now. No complaints. End to end great customer experience!

Very happy with our new artificial grass garden, professional and friendly team.Highly recommend.

Great job from start to finish garden looks amazing would highly recommend JJS Artificial Grass

Great company. They did a great job on our patio and supporting wall, flower beds with sleepers and fencing. Hard working, friendly guys! We highly recommend!