The service has gotten alot better since I started ordering a few months ago. There are a couple items that were out of stock that I would have liked. I enabled the alert so I would be notified when t... See more
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Review summary
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Reviews shaping this summary
Every time I order you keep me updated. You advertise special deals and I like taking advantage of prices. I'm a long term customer. I use your app and website for updates. You've never gave me any is... See more
Company replied
My only concern with is that USPS is slow !! Maybe a better shipping service like UPS or FEDEX ! Let the customer decide if we have to pay shipping give the option! Thanks for your great customer... See more
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Product was exactly as promised. Ordering is easy and shipping is quick and discreet. I've only made 2 orders so far but will be ordering from JM Bullion for all future bullion purchases.
Company replied
Company details
Written by the company
JM Bullion is an online retailer that supplies individual investors with physical gold, silver, platinum, and copper products. We deal strictly in physical metals intended for delivery directly to the customer.
Contact info
United States
- jmbullion.com
4.1
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 1 month
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One of the best places to buy from
One of the best places to buy from. Long time collector and buyer. From proctor speed of delivery, these guys are fantastic. Thank you from Indiana.
10 April 2026
Unprompted review
Reply from JM Bullion
Hi Terry,
Thanks for the great feedback! We’re glad to hear you’ve had such a positive experience as a long-time collector and appreciate the fast delivery and service. We truly value your support all the way from Indiana!
Best regards,
JM Bullion
Excellent packaging
Excellent packaging. Nice to have signature required for delivery at post office. Product in excellent condition.
30 March 2026
Unprompted review
Reply from JM Bullion
Hi Dave,
Thanks for the great feedback! We’re glad to hear you were happy with the secure packaging, delivery process, and the condition of your order. We appreciate your support!
Best regards,
JM Bullion
Always as expected
Always as expected. Shipped and delivered when promised.
13 April 2026
Unprompted review
Reply from JM Bullion
Hi Dan,
Thanks for the great feedback! We’re glad to hear everything arrived as expected and on time. We appreciate your continued support!
Best regards,
JM Bullion
Great Buys
Ive bought from these guys a few times already and product quality is great along with quick shipping. everything is packed like i would do it myself. i expect the same help someday when i sell back to them. Thanks so much for everything youve done for me.
1 April 2026
Unprompted review
Reply from JM Bullion
Hi David,
Thanks so much for the great feedback and for being a repeat customer! We’re glad to hear you’ve been happy with the product quality, quick shipping, and careful packaging. We appreciate your trust and look forward to assisting you in the future, including when you’re ready to sell back.
Best regards,
JM Bullion
Reply from JM Bullion
Hi Alex,
Thanks for the great feedback! We’re glad to hear it’s always been a great experience. We truly appreciate your support!
Best regards,
JM Bullion
Fast and accurate shipping been buying…
Fast and accurate shipping been buying alot of great coins and will continue business
10 April 2026
Unprompted review
Reply from JM Bullion
Hi JM,
Thanks for the great feedback! We’re glad to hear you’ve been happy with the fast, accurate shipping and your coin purchases. We appreciate your continued business and look forward to serving you again!
Best regards,
JM Bullion
Reply from JM Bullion
Hi Carol,
Thanks for the great feedback! We’re glad to hear you find the website clear and that your orders always arrive without any issues. We appreciate your support!
Best regards,
JM Bullion
I'm a regular customer and have been…
I'm a regular customer and have been pleased with every transaction. Always prompt and accurate order fulfillment.
23 March 2026
Unprompted review
Reply from JM Bullion
Hi Lone Eagle,
Thanks for being a regular customer and for the great feedback! We’re glad to hear every transaction has been smooth and that our fulfillment has been prompt and accurate. We truly appreciate your continued support!
Best regards,
JM Bullion
Absolutely love it
Absolutely love it. First time ever buying silver. I am a newbie. Very happy with my purchase.
8 April 2026
Unprompted review
Reply from JM Bullion
Hi Cherry,
Thanks so much for the great feedback! We’re thrilled to hear you love your first silver purchase and that you’re very happy with everything. Welcome to the precious metals community—we appreciate your support!
Best regards,
JM Bullion
So far so good everything came quickly…
So far so good everything came quickly and securely! I have not tried to sell anything to this company yet, but I look forward to in the near future!
20 March 2026
Unprompted review
Reply from JM Bullion
Hi Skylar,
Thanks for the great feedback! We’re glad to hear everything arrived quickly and securely. We appreciate your support and look forward to assisting you whenever you’re ready to sell in the future!
Best regards,
JM Bullion
GREAT R PRODUCTS AND SERVICE
20 March 2026
Unprompted review
Reply from JM Bullion
Hi Paul,
Thanks for the great feedback! We’re glad to hear you’re happy with both our products and service. We appreciate your support!
Best regards,
JM Bullion
Perfect Business
Every time I order you keep me updated. You advertise special deals and I like taking advantage of prices. I'm a long term customer. I use your app and website for updates. You've never gave me any issues for complaints. Thank You and I'll continue to use JM Bullion in the future.
20 April 2026
Unprompted review
Reply from JM Bullion
Hi Kevin,
Thanks so much for the great feedback and for being a long-term customer! We’re glad to hear you appreciate the updates, special deals, and smooth experience across our app and website. We truly value your continued support and look forward to serving you for years to come!
Best regards,
JM Bullion
Reply from JM Bullion
Hi Veronica,
Thanks for the great feedback! We’re glad to hear you found purchasing items very easy.
We look forward to serving you again,
JM Bullion
Great experience
Product was exactly as promised. Ordering is easy and shipping is quick and discreet. I've only made 2 orders so far but will be ordering from JM Bullion for all future bullion purchases.
31 March 2026
Unprompted review
Reply from JM Bullion
Hi Curt,
Thanks for the great feedback! We’re glad to hear your orders have met expectations and that you’ve had a smooth experience with ordering, fast shipping, and discreet packaging.
We look forward to serving you again,
JM Bullion
Good pricing on sale items
Good pricing on sale items. Typically fast shipping, have had a couple orders tank longer than usual, however you did post a disclaimer about high demand and longer ship times.
20 April 2026
Unprompted review
Reply from JM Bullion
Hi Kent,
Thank you for your feedback! We’re glad you’ve enjoyed our pricing and fast shipping overall, and we appreciate your patience during high-demand periods.
Warm Regards,
JM Bullion
I don’t like that I have to spend 500…
I don’t like that I have to spend 500 dollars to get free delivery. Used to be 200 and I could buy 4 or 5 times a month. I used to buy a lot more but I usually don’t have more than 300 dollars on hand at any one time so I haven’t bought much from you. I don’t like to go to the local gold and silver store because I don’t trust them as much but I’m going to have to
25 March 2026
Unprompted review
Reply from JM Bullion
Hi Jody,
Thank you for sharing your honest feedback—we completely understand how the change to the free‑shipping threshold has impacted your buying experience, and we’re truly sorry for the frustration it has caused. We value customers like you who have trusted us over time, and we never want pricing changes to feel like a barrier.
We have requested your contact information so we can reach out directly. Our team would love the opportunity to provide you with a courtesy coupon that will cover shipping on your next three orders, allowing you to continue purchasing at a pace and budget that works best for you.
Your trust means a great deal to us, and we appreciate the chance to keep earning your business.
Reply from JM Bullion
Hi Jason,
Thanks for the great feedback! We’re glad to hear you had a great experience with our service.
We look forward to serving you again,
JM Bullion
Best experience
I have bought (or tried to buy) gold and silver from several other companies and by far JM Bullion was the best. Easy purchase and quick delivery!
20 April 2026
Unprompted review
Reply from JM Bullion
Hi,
Thanks so much for the great feedback! We’re thrilled to hear your experience with JM Bullion stood out and that you found the purchase easy with quick delivery.
We look forward to serving you again,
JM Bullion
Easy transaction
Easy transaction. I don't like having to pay extra for using Paypal, but that seems to be on other sites as well...and I would like to see free shipping as an incentive to buy here rather than Ebay (where some of your Gold Backs are Terribly overpriced). Anyway, I had a very good experience overall
20 April 2026
Unprompted review
Reply from JM Bullion
Hi Brandon,
Thanks for the thoughtful feedback! We’re glad to hear you had an easy transaction and a very good overall experience. We also appreciate your comments regarding payment methods and shipping—feedback like this helps us continue to evaluate and improve our offerings.
We look forward to serving you again,
JM Bullion
Reply from JM Bullion
Hi Marty,
Thanks for the feedback! We’re glad you’re enjoying the on-sale offerings and finding value in them.
We look forward to serving you again,
JM Bullion
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