Joannesjournals Reviews 

526
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 514 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product quality, beautiful binding designs, and the wonderful ability to easily customize planners to perfectly fit personal daily needs. Furthermore, consumers consistently highlight the exceptionally fast delivery service, lovely packaging, and the incredible responsiveness and helpfulness of the customer support team. Some reviewers were not happy with minor issues, mentioning that getting started felt a bit complicated, some inserts had slight quality flaws, or small order mix-ups occurred. Despite these occasional hurdles, loyal buyers remain exceptionally pleased with their purchases and continue placing repeat orders.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the stunning design and... See more

Quality

Clients share positive opinions on quality, frequently praising the outstanding craftsmanship, beautiful... See more

Customer service

People report positive experiences with customer service, noting that support agents are extremely helpful,... See more

Order

Reviewers mention positive feedback about order experiences, frequently highlighting exceptionally fast... See more

Delivery service

Consumers find delivery service to be extremely satisfying, expressing widespread appreciation for the very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE My new planner. Got it in the colour burgundy kiss and honestly it’s a beauty. Not forgetting the very fast delivery.. I ordered on Friday and my planner arrived on Sunday! Also, I a... See more

Rated 5 out of 5 stars

A fantastic Green Edit and some chosen inserts arrived yesterday. I am so very happy with the quality of my goodies and the amazing inserts. I’m pleased I bought the bundle that I can build from, t... See more

Rated 5 out of 5 stars

I ordered two journals and the subscription box. However I hadn’t realised that my journals would not arrive until September because I’d ordered the subscription box . I got in touch with them and Emm... See more

Rated 5 out of 5 stars

Points! So yesterday I placed an order and I paid using points that had accumulated from previous purchases. Guess what it ls arriving today. So not only am I receiving another perfect binder I am alw... See more


Company details

  1. #8 of 34 best companies in Stationery shop

Written by the company

Welcome to Joannes Journals, a UK-based luxury stationery and wellness brand designed to help people feel more organised, motivated, and positive every day. At Joanne’s Journals, we create beautifully designed planners, journals, wellness tools, stickers, and stationery products that support productivity, self-care, mental wellbeing, and daily routines for both adults and children. Our mission is simple: to make planning feel inspiring, enjoyable, and life-changing. Founded by Joanne, a busy mum of four, the brand was built from a passion for helping others manage everyday life with less stress and more confidence. Every product is thoughtfully designed with a focus on quality, functionality, and beautiful aesthetics, combining luxury stationery with practical wellbeing support. We are proud to have built a supportive and growing community of customers who use our products for organisation, ADHD support, goal setting, mindfulness, school planning, business planning, and personal growth. Customer happiness is at the heart of everything we do, and we are committed to delivering high-quality products, excellent service, and a positive experience with every order. Thank you for supporting Joanne’s Journals, where planning meets wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(526)

521 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best journal products!

Excellent products and amazing customer service. Everything is quality and they are the nicest binders. I adore the caramel heritage and love the free planner pad I receive too. Just lovely products!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Points

Points! So yesterday I placed an order and I paid using points that had accumulated from previous purchases. Guess what it ls arriving today. So not only am I receiving another perfect binder I am always receiving free pens and inserts purely because I used my points. What an amazing idea xxxx

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Have ordered a few times now from…

Have ordered a few times now from Joanne’s Journals. Jay is so helpful with recommendations and showing products through the TikTok lives!!

Every thing I’ve received is great and I will definitely be placing more orders!!😊

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Products!

After owning all the folio covers and multiple luxe and vegan leather binders, I can attest to the amazing quality of the Joanne’s Journals products!

27 August 2026
Unprompted review
Rated 5 out of 5 stars

The best!!

There is something for everyone. Lots of options to choose from. The quickest delivery EVER and everything is always so beautifully packaged.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Academic inserts

This review is in regards to the 2026/2027 academic monthly and weekly inserts. I start uni in September so I’m very excited to have some fancy inserts (a binder) to help keep me organised. I particularly like how I can move them around in a way that fits me best.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely in love with my mystery box

Absolutely in love with my mystery box! Such lovely quality and great value for money. Not sure how Joanne keeps coming up with such lovely ideas. Can’t wait to use it for my next holiday ☺️

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Always find what I want

Always find what I want
Love my planner it’s exactly how I want it and now I can get organised
Great quality products and good prices
There was a slight mix up with an insert but that was quickly sorted out, great customer service

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Autumn Binder 🍂

I was kindly gifted the caramel heritage binder and wow, it’s perfect for autumn!! I love that the fixture inside is different, rather than the usual gold, it’s a matte black and really finishes the binder off beautifully 🤎
Very excited to treat myself to an array of brown tone accessories to go with it ☕️

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Christmas inserts

I have just received my delivery of Christmas inserts; the quality, as always, is amazing. The graphics are so festive and I cannot wait to start organising. The inserts cover a wide range of Christmas topics including activities, wrapping, presents, budget, daily timelines and Christmas must do's. They are just perfect.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Simply INCREDIBLE

Simply INCREDIBLE!
Delivery is super fast and communication is excellent. I love everything about the products, so luxurious and lasting.

27 August 2026
Unprompted review

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