Jobalots Reviews 1,649

Reply from Jobalots

Mar 6, 2026

Hi Sandu,

Thank you for sharing your feedback. We understand your concerns regarding the condition of the items you received.

As Jobalots specializes in customer returns and liquidation stock, there is always a level of risk involved with the products listed. To remain transparent, we clearly outline the possible conditions items may arrive in on all product listings. These risks must be considered before placing bids, and by bidding, customers confirm that they understand and accept the risk involved.

Please note that auctions are unchecked, and the condition of the items depends on the type of listing under which they were advertised.

If you believe an item does not align with the listing details, we encourage you to contact us at support@jobalots.com with your order information so our team can review your case.

We appreciate your feedback, as it helps us continue to reinforce transparency and ensure customers are fully informed when participating in auctions.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 6, 2026

Hi Lucian,

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that your delivery experience was smooth and that the ordering process worked well for you, though we understand your concerns regarding product condition and accessories.

As Jobalots specializes in customer returns, surplus, and liquidation stock, there is always a level of risk involved with the items listed. To remain transparent, we outline the possible conditions in each product listing so customers are aware before placing bids. By bidding, customers confirm that they understand these risks.

If you ever receive an item that does not align with the advertised listing, please reach out to us at support@jobalots.com with your order details. Our team will be happy to investigate and assist further.

We value your input, and it helps us refine our processes to ensure fairness and transparency for all customers.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 6, 2026

Hi Just,

Thank you for taking the time to share your feedback. We’re glad to hear that you enjoy shopping with Jobalots and appreciate your understanding of the nature of our stock.

As you mentioned, many of our items are customer returns or clearance stock, which can sometimes mean they arrive with signs of use or damage. We always aim to make this clear in our listings so customers know what to expect, and we take concerns about faulty items seriously when they’re reported to us.

We also appreciate your suggestion regarding product photos. While it’s challenging to provide individual images for the large volume of items we process, your feedback is valuable and helps us explore ways to improve transparency and customer experience.

If you ever receive an item that doesn’t match the description or condition stated, please don’t hesitate to reach out to us at support@jobalots.com so we can assist you directly.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 6, 2026

Hi Terence,

Thank you so much for your kind words and positive feedback. We’re delighted to hear that you enjoy shopping with Jobalots and that you’ve found great value in the items available.

Our goal is to provide customers with access to a wide range of surplus, clearance, and liquidated stock at competitive prices, and it’s wonderful to know that this has been a positive experience for you.

Your support means a lot to us, and feedback like yours motivates our team to continue improving and delivering the best possible service.

If you ever have any questions or need assistance, please don’t hesitate to reach out to us at support@jobalots.com. We’re always happy to help.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 6, 2026

Hi Cristian,

Thank you for reaching out and for sharing your concerns. We completely understand how unsettling it must have been to see a charge for an item you did not recall bidding on.

We’ve carefully reviewed your case regarding the order and can confirm that the refund has already been processed. Depending on your financial institution, it may take up to 5-10 business days for the funds to reflect in your account but but it usually shows up within 2-3 business days.

We also want to reassure you that this matter has been investigated and resolved. While the refund addressed the immediate issue, we are continuing to review our systems and processes to ensure that similar situations do not occur in the future.

If you believe you have any other affected orders or notice anything unusual, please contact us directly at support@jobalots.com with the details. Our team will be happy to assist and provide clarity.

We sincerely appreciate your patience and understanding, and we value your feedback as it helps us strengthen both our customer support and system security.

All the best,
The Jobalots Team

Reply from Jobalots

Updated Mar 6, 2026

Hi Vaidas,

Thank you for sharing your concerns. We’re very sorry to hear about the situation you described and understand how worrying it must have felt.

The issue you mentioned was reported to us and has since been fully resolved. We want to reassure you that this was not a recurring practice, and steps have been taken to prevent it from happening again.

Our team will review your case promptly and ensure that any incorrect charges are addressed. Our customer service email address is indicated in our help centre, and it shows that our team has assisted you as well.

If you believe you have any affected orders, please contact us directly at support@jobalots.com with your details, and we surely assist you with your concerns.

We value your feedback, as it helps us strengthen our processes and maintain transparency with our customers.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 9, 2026

Hi Ginta,

Thank you for sharing your experience. We’re sorry to hear that several of the items in your recent orders arrived damaged, incomplete, or not working — we understand how disappointing that must feel.

Please know that Jobalots auctions are made up of customer returns and liquidation stock, which means items can arrive in varying conditions. Some may be brand new, while others may show signs of use, defects, or missing parts. This is why we highlight in the product descriptions and terms of service that the condition of returns is not guaranteed, and all bids placed are legally binding with these risks in mind.

If you have a specific order issue that you’d like us to review, please email our customer service team at support@jobalots.com with your order details. Our team will check this for you and assist further.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi Stephen,

We’re glad to hear that you find bidding easy and that delivery has been fast.

Thank you for sharing your positive experience. We truly appreciate your support and look forward to serving you again.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi there,

We’re sorry to hear that most of the products in your order arrived incomplete or damaged. We understand how disappointing that can be. At Jobalots, all items are customer returns and liquidation stock, sold strictly “as is,” so condition can vary. While some items may arrive in poor shape, many customers do find excellent bargains at very low prices.

Thank you for sharing your experience, your feedback helps us continue to remind participants of both the risks and the rewards of these auctions.

Sincerely,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi Paul,

We appreciate you sharing your experience and for recognizing how customer returns auctions work. You’re right, sometimes items can arrive in poor condition, and that risk is part of the process.

At the same time, many customers do receive items in good or working order at very low prices, which is the opportunity these auctions provide.

Thank you for your honesty and for continuing to take part in our auctions.

Sincerely,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi Mrs. Free,

We appreciate your loyalty and the fact that you order regularly from Jobalots.

We’re sorry to hear that some of your recent items arrived broken or in poor condition, especially cosmetics that cannot be resold. We understand how disappointing that can be.

At Jobalots, all products are customer returns and liquidation stock, sold strictly “as is.” This means items are not checked or tested before sale, so their condition can vary. Some may arrive in poor shape, while others can be in excellent or new condition. Because of this, we make our terms clear before bidding so buyers know the risks involved.

We’re glad to hear you’ve also had fantastic lots and that you enjoy the savings and promotions like free shipping. If you’d like us to review your specific order further, please contact us at support@jobalots.com with your proof and order details, and we’ll be happy to assist.

Thank you for sharing your experience.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi Barry,

We’re delighted to hear that you find Jobalots straightforward to deal with and that nearly all of your items have arrived as expected.

It’s great to know that even on the rare occasion something didn’t, the issue was resolved quickly for you.

Thank you for recognizing our efforts and for sharing your positive experience. Feedback like yours motivates us to keep delivering reliable service.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi Kenneth,

We’re delighted to hear that you’ve been very happy with your experiences at Jobalots.

It’s wonderful to know that the bargains you’ve purchased have arrived in new or excellent condition.

Thank you for your kind words and for choosing Jobalots. We truly appreciate your support and look forward to serving you again.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi Frank,

We’re sorry to hear about your frustration with the payment process and the order being relisted. We understand how disappointing this must have been.

Please note that once a payment is made, it must be approved by your bank before it is confirmed on our system. If the bank does not approve or release the payment, we unfortunately have no control over this, and the order cannot be secured. This is why the item was relisted.

We always recommend checking directly with your bank if payments show as “pending,” as the approval process depends entirely on them.

If you would like us to review your specific case further, please contact us at support@jobalots.com with your proof and order details, and we will be happy to assist.

Thank you for bringing this to our attention.

All the best,
The Jobalots Team

Reply from Jobalots

Published Mar 4, 2026

Hi Stuart,

We’re sorry to hear about your disappointment with the headphones you received.

We understand how upsetting it can be when an item arrives in such poor condition.

As stated in our Jobalots condition description, listings are categorized, and listed products are customer returns and liquidation stock, sold strictly as is. This means:

- Items are not checked or tested before sale.

- Condition can vary — some may be new or excellent, while others may be damaged, incomplete, or unusable.

- Buyers accept this risk when bidding, which is why our auctions are offered at very low prices.

We always make these terms clear before bidding so participants know the risks involved. While some items may arrive in poor condition, many customers do find high-value products at very low prices.

If you would like us to review your specific order further, please contact us at support@jobalots.com with your proof and order details, and we will be happy to assist.

Thank you for sharing your experience.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi there,

We’re sorry to hear about your disappointment with the condition of the returned goods you received.

We understand how frustrating it can be when clothing arrives worn or in poor condition.

As outlined in our Jobalots condition description, all listings are customer returns and liquidation stock, sold strictly as is. This means that items are unchecked and untested, with no guarantee of condition.

Items may arrive damaged or incomplete, and in some cases may require cleaning or repair before resale. And to make sure all participants are made aware of these risks before bidding, as part of our terms and conditions.

While some items may arrive in poor condition, many customers do find high-value products at very low prices.

If you would like us to review your specific order further, please contact us at support@jobalots.com with your proof and order details, and we will be happy to assist.

Thank you for sharing your experience.

Sincerely,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi Victor,

Thank you for sharing your kind words.

We’re delighted to hear that you find Jobalots to be a great and reliable auction website, and that you’ve been able to purchase so many items for your home. We are glad to know you’re satisfied with your purchase.

We truly appreciate your feedback and look forward to serving you again.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi there,

Thank you for sharing your feedback.

We’re glad to hear that you found a great bargain and that your shelf arrived in good condition. We’re pleased to know you’re satisfied with your purchase.

We truly appreciate your feedback and look forward to serving you again.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi Cynthia,

Thank you for sharing your kind words.

We’re delighted to hear that your items arrived quickly and just as advertised.

We truly appreciate your feedback and look forward to serving you again.

All the best,
The Jobalots Team

Reply from Jobalots

Mar 4, 2026

Hi Edward,

Thank you for sharing your feedback.

We understand your frustration and want to reassure you that if you have already submitted a refund request, our dedicated department will contact you directly with the results of your case.

At Jobalots.com, we strive to be transparent with all bidders. Our auctions are for clearance and liquidation stock, which may include customer returns. Items are sold as unchecked and untested, so their condition is not guaranteed. To ensure transparency, our Conditions and Descriptions, and Terms of Service are always available before bidding, and all bids placed are legally binding.

We value every customer and remain committed to addressing queries promptly and professionally. Please continue to monitor your email for updates from our team regarding your refund request update.

All the best,
The Jobalots Team