JobNimbus Reviews 395

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Horrendous customer support. Have been told numerous times we can't get any training since we had our two onboarding calls. Customer support is NEVER available when we need them. Stay away from thi... See more

Rated 5 out of 5 stars

Chase has extremely good listening and processing skills - I am so jealous! We do what I am sure is a horrible job explaining our issues and he does an amazing job of brainstorming ways of overcoming... See more

Rated 4 out of 5 stars

We have been using Job Nimbus for several years now and we really enjoy it. It is user friendly and easy to navigate and manage. The only downside is not being able to see the calendar with everyone's... See more

Rated 5 out of 5 stars

Incredibly useful tool. Allows for diverse needs, kind of a catch-all for everything you could need. Contact between business and clients is recorded, documents can be uploaded, invoices made, paym... See more

Company details

  1. Software Vendor
  2. Software company

Written by the company

JobNimbus is the all-in-one growth platform built for roofing and contracting businesses. We help contractors streamline every part of their operations, from lead capture to job scheduling, estimating, invoicing, payments, and team communication all in one simple, powerful system. With JobNimbus, contractors can organize their work, manage crews, and track projects in real time using an intuitive desktop and mobile app. Thousands of roofing companies use JobNimbus to save time, reduce chaos, and improve their bottom line through better visibility, automation, and accountability. Our mission is simple: make contractors heroes. We believe contractors deserve tools as strong as the work they do. That’s why we’ve built integrations with leading tools like QuickBooks, EagleView, and ABC to help businesses work smarter, not harder. Founded in Utah, JobNimbus serves roofing and contracting companies across North America, helping them grow faster and deliver world-class customer experiences. Whether you’re scaling your business or just getting started, JobNimbus gives you the clarity and control you need to reach your goals.


Contact info

3.5

Average

TrustScore 3.5 out of 5

395 reviews

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3.5

All reviews

(395)

12 reviews in the last 12 months

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Rated 3 out of 5 stars

They don't listen.

There are many things that have been discussed through these reviews and directly with the job nimbus team and nothing has been done about it, the most important short version is don't try to rewrite code use code that is available readily and simplify things.

16 June 2022
Rated 3 out of 5 stars

I really wish customer email and…

I really wish customer email and information was more readily available for view.

Also, wish there was a more accessible window for adding notes, and seeing previous notes in a singular window / task.

16 June 2022
Rated 3 out of 5 stars

App needs work.

Desktop version works great. The app is clunky.

Many times redirects to the previous page, does not save when I hit the save function.
The duplicate PO number function needs to have an option to where it creates a different PO with the same information as I have to do with multiple buildings and condos and apartment complexes and having to enter all the information eight times in a row is tedious and inefficient.

16 June 2022
Rated 3 out of 5 stars

Pretty good

Like JobNimbus and most of the functionality is solid and works well for our company. Scheduling in the Calendar is a little clunky and could be more intuitive and I can’t believe you can’t set recurring events. I also haven’t found an easy way to schedule follow up tasks. However other than these things I’ve enjoyed using JobNimbus.

16 June 2022
Rated 4 out of 5 stars

Good Program

Good Program

I like this program and being able to work remotely on my phone or tablet as well as at home on a desktop. The integration of all our clients data is great and the ability to create proposals on site is nice.

I think one issue I have is not being able to create a page break on my estimates. Sometimes my estimates have a price on one page and the description of that price on another. It's fine but I think for the customer it looks messy and somewhat unprofessional. It would be nice to be able to create page breaks for a more seamless look and presentation.

6 June 2022
Rated 2 out of 5 stars

Lots of bugs to be worked out yet

Lots of bugs to be worked out yet. Some pros and cons vs our previous CRM. So far I've found Nimbus to be less user friendly or intuitive than what we were using. And it takes me longer to accomplish the same tasks. The best pro is so far is that it is more customizable

25 May 2022
Rated 4 out of 5 stars

How Job Nimbus uploads Documents and Photos

I dislike that Job Nimbus uploads pictures and documents as it wants too, not as you upload it. That does cause issues with work and sometimes with clients. Even when its by dates to upload it still uploads how ever it wants too. I think we should be able to count on JN to do as we select, we've selected it that way for a reason. Thank you, other than that I think your doing good.

9 May 2022

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