AKG Employment Reviews 

425
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about the overall service. Customers frequently praise the employment coaches for being exceptionally helpful, supportive, and professional, making every interaction feel genuinely welcoming. People deeply appreciate the personalized guidance and practical advice that significantly boost their confidence and help them successfully secure meaningful employment. Some reviewers were not happy with the assistance provided, mentioning unhelpful staff members and feeling entirely unsupported throughout their job search process. These consumers felt that communication was lacking and that their specific employment needs were completely overlooked by the team.

What people talk about most

Staff

People report positive experiences with staff, highlighting extremely friendly, helpful, and professional... See more

Customer service

Customers had positive experiences with customer service, noting that the overall support provided was... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Mark Taylor at AKG Tamworth. I got placed on the restart scheme and didn’t know what to expect. Mark was a breathe of fresh air, looked at what I was doing, offered valuable suggestion... See more

Rated 5 out of 5 stars

Hi I hope Aisha gets/ luton to see this She has been amazing, certainly doing her job wonderfully but also been a great person to talk to I haven't been well for a while but no judgement just work... See more

Rated 5 out of 5 stars

Clare has been absolutely amazing to work with she’s always checking in with me to see how my progress is getting on and seeing if there is anything I need which is really reassuring and i know she’s... See more

Rated 5 out of 5 stars

Since I started with AKG with Carl Lewis as a work coach, I not only felt valued from the start, but they knew exactly what I needed to return to work after a long period. They were always kind, resp... See more


Company details

  1. Employment consultant

Written by the company

AKG Employment is part of the AKG group, working to empower people through employment, learning and health. Formerly known as Jobs 22, our mission remains unchanged: to support people into good, sustainable work that enhances their lives. We provide personalised employment services across the UK, helping people overcome barriers, build confidence and find lasting opportunities that match their goals and potential. Whether someone has been out of work for a while, is living with a disability or health condition, or simply needs help finding the right path, we meet them where they are – and support them every step of the way. We’re proud to work alongside AKG Health, whose coaches help participants improve physical and mental wellbeing, and AKG Learning, which offers tailored qualifications and training to build skills for the workplace. We also partner with Intuitive Thinking Skills, whose peer-led programmes help people develop resilience, motivation and mindset for lasting change. Together, we offer more than just employment support – we create wraparound services that put people first. We believe in local delivery with national impact. Our teams work closely with community partners to ensure people get the help they need, when and where they need it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

425 reviews

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No recent history of asking for reviews

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4.5

All reviews

(425)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carl was very helpful

Carl was very helpful , I was so happy with the communication skill i understood what he was say, he was explaining to me very well . And he gave me many tips thank u so much

25 February 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thanks so much for the feedback Sandra. We are pleased to hear that your experience with Carl was so helpful for you. Good luck with your employment journey.

Rated 5 out of 5 stars

Carl was very helpful and professional

Carl was very helpful and professional, he gave us so many good tips about creating a perfect cv.

17 February 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave this feedback. Good luck with your employment journey.

Rated 5 out of 5 stars

With the help of Carl i was able to…

With the help of Carl i was able to make a very good CV when applying for jobs. He was also very helpful. I recommend others to him for creating a better looking CV

13 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you so much for your valuable feedback. Good luck on your employment journey.

Rated 5 out of 5 stars

Best Advisor Carl

Carl was a great advisor and I am really grateful for the intentional support and input he gave me with my CV. I've put it out today and had calls within minutes of applying. Carl has also further supported me with aquiring extra qualifications which have been invaluable.

6 February 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for your fantastic review! 😊 We're so pleased to hear that Carl’s support has made such a positive impact on your job search. It’s great to know that his help with your CV and qualifications has already led to quick responses from employers!

We'll be sure to pass on your kind words to Carl—he’ll be delighted to hear them. Wishing you the very best in your job search and future career. If you need any more support, we’re always here to help! 👍

Rated 5 out of 5 stars

5 stars for Carl

Carl was absolutely amazing, he helped me so much. He created an outstanding CV true to my original CV but so much better than the original! I would recommend him to everyone.

6 February 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for your wonderful feedback! 😊 We're delighted to hear that Carl was such a great help in refining your CV and making it even stronger while staying true to your original version. Best of luck on your employment journey.

Rated 5 out of 5 stars

Thanks Carl Lewis for helping to get my…

Thanks Carl Lewis for helping to get my CV upto date and reformatted. Much appreciated

6 February 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for your valuable feedback. We are so pleased you felt you had such a good experience you have taken the time to leave this feedback. Good luck on your employment journey.

Rated 5 out of 5 stars

Fantastic service from Claire Kumi

Ms. Claire Kumi of Jobs 22 provided exceptional support, securing me a career advancement course. I am deeply grateful for this opportunity.

31 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you so much for your kind words, Michael. We are pleased to hear Claire provided such a high level of support. We are blessed to have such dedicated Employment Coaches like Claire. Good luck with your employment journey.

Rated 5 out of 5 stars

Highly recommended

I have gone self employed recently, and was looking to upskill in driveways and landscaping. Speaking with Michael Bennett from jobs 22 he was very reassuring in being able to help. After our initial meeting i found a course I was really interested in doing and he sorted the rest within a week. Since completing the course Mike has kept in contact on a weekly basis to see how I'm progressing. I highly recommend reaching out to Michael at Jobs 22 for support and guidance in your career.

18 November 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Hi Steven,

Thank you for sharing your experience! It’s fantastic to hear that Michael was able to support you in upskilling for your self-employment journey. We’re especially pleased that he not only helped you secure the right course quickly but has continued to check in and offer ongoing support.

Wishing you every success in your driveways and landscaping business! If you ever need further guidance, we’re always here to help.

Best wishes,
The Jobs 22 Team

Rated 5 out of 5 stars

I had great team at Grantham they were…

I had great team at Grantham they were amazing Seren
Sarah
Tamarah
Melanie thanks to all of you

Thanks
Andrew Crawford

11 October 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Hi Andrew,

Thank you so much for your kind words! We're thrilled to hear that Seren, Sarah, Tamarah, and Melanie at our Grantham team made such a positive impact on your experience. We'll be sure to pass on your lovely feedback to them – it will mean a lot to the team.

Wishing you all the best for the future!

Best regards,
The Jobs 22 Team

Rated 5 out of 5 stars

Claire

Claire was absolutely amazing and has help me more than ui expected. Thanks to Claire I am able to do more jobs. I couldn't thank her enough. X

16 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Hi Fred,
Thank you so much for sharing your experience! It’s fantastic to hear how much Claire’s support has meant to you and that she’s helped you open up more opportunities. We’ll make sure to pass on your heartfelt thanks to her – it will mean the world.

Wishing you continued success in your journey!

Rated 5 out of 5 stars

Julie from jobs22 is absolutely…

Julie from jobs22 is absolutely amazing. She has offered so much support and has found the perfect job for my current situation. Without Julie, I probably would still not be working now, as I found it difficult to find something flexible and to fit my current situation. She is so friendly and helpful and has done everything she can to help and support me. The team are all helpful and friendly and they have really helped improve my situation. I would highly recommend using jobs22 and Julie is just fantastic! She listens and cares and does everything she can to help :)

13 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you so much for your fantastic review, Lynsey! 🌟 It’s wonderful to hear how Julie and the team have supported you in finding a job that perfectly fits your situation. We know how challenging it can be to find flexible work, so it’s amazing to hear that Julie’s care, dedication, and understanding made such a difference for you.

Julie and the team will be over the moon to hear your feedback! 😊

Wishing you all the best in your new role! 👏

Rated 5 out of 5 stars

Couldn't fault my work coach at all

Couldn't fault my work coach at all! Julie Mccarthy! I was really hesitant as my mental health wasn't great. Julie helped me all through out and am now in full time employment and am extremely happy. I will keep in touch with Julie even though I no longer have to attend. Again cannot fault at all!

15 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Hi Paige,

Thank you for your kind words! We're so pleased to hear how Julie supported you into full-time employment. Congratulations on your success, and we wish you all the best for the future! 🎉

Best regards,
The Jobs 22 Team

Rated 1 out of 5 stars

Jokecoaches Not Workcoaches

Bedford Jobs 22 is a circus full of clowns. Applied for 3 jobs and managed to secure 1 interview without the help of Jobs 22, and I was told there is lack of quality and too much focus on quantity.
I just filed a complaint regarding the false allegations made, beware of Jobs 22, they are not experienced at all especially within specialist roles.
I was being harassed by DWP/Jobcentre for months to go onto this joke programme. Now I'm stuck with these idiots for another 11 months. Jobs 22 was introduced because DWP/Jobcentre are corrupt and inexperienced to help people back into work.

6 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for sharing your feedback. We’re sorry to hear that your experience so far hasn’t been positive. At Jobs 22, we’re committed to supporting everyone on their journey, and we understand how important it is to feel aligned and confident about the path ahead.

If you’d like to get in touch with us at complaints@jobs-22.co.uk, and ask for this to be brought to the attention of the Business Manager for our Bedford office they will reply directly to you regarding the concerns you have raised.

We’re here to help and want to work together to create the best possible experience for you.

Best regards,
The Jobs 22 Team

Rated 5 out of 5 stars

Carl Lewis

Carl Lewis worked with me amazingly and very professionally went above and beyond to help me this included proving links to help with my job search and he has since kept in touch to check on my progress and support me

23 December 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you so much for your wonderful feedback, Kai! 🌟 It’s fantastic to hear how Carl Lewis went above and beyond to support you in your job search.

We wish you all the best as you move forward. 😊

Rated 5 out of 5 stars

I feel so supported by my self…

I feel so supported by my self employment coach Clare. She checks in with me consistently & makes sure I have everything I need to progress. Great support thank you x

9 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you so much, Stacey, for your lovely review! 🌟 It’s fantastic to hear how supported you feel by Clare and how she consistently checks in to ensure you have everything you need to move forward.

Your journey is important to us, and it’s wonderful to see how Clare’s support is making such a positive difference. Wishing you continued success in your self-employment journey, and thank you for sharing your experience! 😊

Rated 5 out of 5 stars

C.V. review

Carl was amazing with putting my C.V. together I could of never done myself. So I can't recommend him highly enough

9 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for your kind words, we appreciate you taking the time to do this. All the very best.

Rated 5 out of 5 stars

CARL LEWIS EXPLAINED EVERYTHING IN FINE…

CARL LEWIS EXPLAINED EVERYTHING IN FINE DETAIL AND COMPILED MY NEW CV PROFESSIONALLY LAYED OUT . I AM EXTREMELY HAPPY THIS PHONE MEETING TOOK PLACE . HE ALSO SENT LINKS TO GO TO AS EXTRA HELP . THANKS KINDLY NATHAN LESLIE RADCLIFFE
EXCELLENT SERVICE

9 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you so much, Nathan, for your fantastic review! 🌟 It’s great to hear that Carl Lewis provided such detailed support and professionally laid out your CV. It sounds like the phone meeting was incredibly productive, and we’re glad Carl’s extra resources have been helpful for you.

Rated 5 out of 5 stars

I stayed despite it no longer being mandatory

I was referred to Jobs 22 as I had been on sick leave from my university course for a year after becoming disabled during placement on my nursing degree. At the beginning I didn’t understand why I had been referred and was quite resentful because if I was well enough to work I’d be back doing my nursing. The support I received was amazing and they were so understanding of my situation and helped me when I had to come to terms with withdrawing from my course and registering as officially disabled. Zoe Malin has been exceptional, she is so understanding of my situation, deals with my up and down moods so well and always makes me feel better after our appointments. My sessions were no longer mandatory but I decided to stay and continue with the support with Zoe with the hope of looking for a new career and possible jobs working from home. She helped me with finding a course to do online which was funded by Jobs 22, and even though my health has took a bad turn again there has been no pressure to finish the course right now just when I can. She continues to support me and I know she will be amazing at finding the right job for me because she goes above and beyond with listening and understanding. I’m very grateful for Zoe.

6 January 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Hi Samantha,

Thank you so much for your heartfelt review and for sharing your journey with us. We’re truly inspired by your strength and determination during such a challenging time.

It’s wonderful to hear that Zoe has made such a positive impact, offering understanding and tailored support to meet your needs. We’re proud to have her as part of the Jobs 22 team and will be sure to pass on your kind words to her – she’ll be delighted to know how much her support means to you.

We’re so pleased that you’ve found value in our service, from helping you explore a new career path to supporting your online course at a pace that works for you. Your perseverance is remarkable, and we’re honoured to continue supporting you on your journey towards finding the right role.

If there’s anything else we can do to assist you further, please don’t hesitate to reach out. Wishing you all the best with your health and career aspirations!

Warm regards,
The Jobs 22 Team

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