Jobscan.co Reviews 321

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the service as incredibly helpful for their job search, enabling them to secure interviews and job offers. Many found the resume optimization tools and the app's intuitive interface to be very effective in tailoring applications and bypassing ATS systems. The product is praised for its ability to identify gaps and provide meaningful guidance, making the job application process more efficient and less stressful. People appreciate how the tool helps align their CVs with job descriptions, increasing their chances of getting noticed by recruiters. However, some customers also noted issues with the app's functionality, such as inaccurate keyword matching and difficulties recognizing text from existing CVs. A few other people also felt that the interface was clunky and that the system occasionally had problems identifying parts of their resume or job descriptions, leading to inefficient use of time.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the tool intuitive, easy to use, and... See more

Application

Consumers find the app to be a positive and helpful tool for job applications, with many reporting increased... See more

Product

Reviewers highlight positive aspects of the product, with many describing it as an amazing and excellent tool... See more

Service

Customers consistently note positive experiences with service, with many praising its value in helping them... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence, with some finding it helpful for refining... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Jobscan was a huge help during my job search after being laid off back in May. The resume optimization tools made it easier to tailor my applications to specific roles and get past ATS systems. I rece... See more

Rated 4 out of 5 stars

Super helpful tool and product that helped me get interviews and more engagement from recruiters. Dislikes: Don't like the auto-renewal but I understand that's what all app devs build in... See more

Rated 4 out of 5 stars

Excellent product. Helped me discover blind spots when authoring my resume. Jobscan identifies gaps that are not always obvious. My only critique is skills will often be overlooked by Jobscan if th... See more

Company replied

Rated 5 out of 5 stars

Jobscan got me a job within 3 applications and I love it! I started using it after a classmate told me it got him interviews before we even graduated. It is so easy to use. I uploaded my documents, fo... See more

Company replied


Company details

  1. CV service

Written by the company

Jobscan is built from algorithms used in top Applicant Tracking Systems (ATS). Optimize your resume keywords and get more interviews.


Contact info

  • 25th Avenue Northeast 4616, 98105, Seattle, United States

  • jobscan.co

4.3

Excellent

TrustScore 4.5 out of 5

321 reviews

5-star
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1-star

Replied to 21% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Quite a low quality clunky service, bad support experience, steer clear.

After the below review I wrote with disappointment on the support I received, they in-fact refunded in full. However am not sure if the informing customer was implemented prior to charging them. Thank you team.
Bumping up the stars from 1 to 2.
--- my previous review:
Quite a low quality support experience. The interfaces and I must say it is not their resume that got a job for me. I had both of my usual (rather bulky) resume, and the Jobscan targeted resumes working for me over the course of two years. I spent over $270 on subscriptions on Jobscan. Sadly I must say they aren't worth a penny. Clunky UIs, horrible support, nasty terms (they'll charge your card without any notifications, and keep the moneys when you ask for refund -- despite you haven't used their system). Low value service. Go with ChatGPT, far better!

11 July 2024
Unprompted review
Jobscan.co logo

Reply from Jobscan.co

Thank you for sharing your feedback. We take your concerns seriously and are committed to ensuring that every customer has a positive experience with us.
We’ve reached out to you privately to offer assistance and address your concerns directly. Please know that we're here to resolve any issues and ensure your satisfaction.
Your input is important to us, and we truly appreciate the opportunity to make things right.

Rated 5 out of 5 stars

Useful

Helps in finding the right keywords to add in resume in order to land a job. More useful for freshers. The assistance provided by the technical team was highly satisfactory

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Resume Scan is scam

Resume Scan is scam. This does not work, I tried multiple time but the scan result does not work, it always shows the loading loading loading.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

I really like the AI tool that…

I really like the AI tool that highlight the things I can improve and at the same time giving me 3 suggestions for me to choose, and guiding me to modify my resume to increase higher score. I also like the writing style that is concise.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Tools and worth the $$

There is great value and tools that help you optimize your needs. AI was cool way to incorporate the different tools and in the end I did get a job with the help! I noticed and uptick in job activity and LinkedIn after using the premium subscription

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Great tool when looking for a job!

The tool was extremely easy to use. It definitely made a difference when trying to customize the resume. The tool does a great job of helping you. When I used the tool and the resume was customized I received more activity, phone calls, interviews etc.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

Data leak?

Someone used my work email address to create a profile. I requested the deletion of all my data and received confirmation from support. However, I am still receiving emails from this company.

20 August 2024
Unprompted review
Rated 4 out of 5 stars

Job scan tools

The tools are flexible to use in various forms of job applications and i managed to correct my CV. For the first time in forever, i have hope that i will get the job of my dreams.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Getting your resume noticed by a…

Getting your resume noticed by a company is difficult in the digital age. With thousands of people flooding job postings on all of the popular job boards, you have to know how to play the game and structure your resume to get ahead of the ball game. JobScan.co was able to help me create a great resume, with tailored keywords for the job I was applying for. After months of applying and not getting any results, I have now received follow ups from Google and State Farm. I highly recommend it to anyone who is lost and has no idea where to start with their job search. Otherwise you will spend hours filling in job apps that won't get a second glance from recruiters.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Great and simple to use. I needed a simple and fast way to test my resume, and to get expert hints and advices, jobscan.co was just what I needed. Pricing was provided clearly and upfront, the site was easy to use, and when I needed assistance, customer services was prompt to respond. Thank you.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Good product, good service

Their product/service prevented my resumes from being immediately rejected in job applications by ATS, resulting in more interviews. When I forgot to turn off my subscription and received an auto-draft and renewal notice, I reached out to their customer service and they canceled my renewal and refunded payment within the hour.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

I'd been unemployed for over a year, then...

I'd been unemployed for over a year, and, particularly in the last 6 months, was getting an increasing number of not-even-bothering-to-reply-to-yous. Despite me applying for jobs that were a very good fit for my skills and experience. I got a response from all three jobs I used Jobscan on. And have just been offered a job from the most recent one that fortunately went from phone interview to online assessment centre, to referee stage and then the offer. Seems to me that Jobscan helped me find a link between what the role was about and what my CV showed/emphasized. So thanks for that.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

The AI enabled me to write the resume…

The AI enabled me to write the resume effectively. It highlights an important thing what we don't know. That it is important to tailor your resume to the job description and write it accurately. Use ATS specific words to write a resume. Which I wouldn't have known if I hadn't used JobScan. I would recommend everyone to use JobScan atleast to understand what is lacking in your job application.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

The power editor suggestions feature is…

The power editor suggestions feature is so helpful to come up with ways to "Rewrite" lines or paragraphs on your resume quickly cutting down the time it takes to complete an application using a tailored resume

24 June 2024
Unprompted review
Rated 3 out of 5 stars

Gives good resume feedback but a little…

Gives good resume feedback but a little pricey

19 July 2024
Unprompted review
Jobscan.co logo

Reply from Jobscan.co

Hi Luis,

Thank you for sharing your experience with Jobscan! It's great to hear that the resume feedback was helpful. Pricing is certainly an important factor, and Jobscan's goal is to offer valuable services at a fair price.

Occasionally, there are promotions and discounts available, so keep an eye out for those to maximize the value.

If you have any questions or suggestions, please email support@jobscan.co. Thanks again for choosing Jobscan, and best of luck with your job search!

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