JobStep has been a great resource for my job search. The platform is user-friendly, easy to navigate, and helpful for exploring job opportunities that match my skills and experience. I especially appr... See more
Company replied
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See what reviewers are saying
I tried it, but you can't create anything without a subscription. It just asks you a few questions and then wants to pay right away. Since I'm really looking for a job, I subscribed to the service. Wo... See more
Company replied
It was a really great experience. It helped me organize everything much better and gave me a clearer idea of how to structure and explain my experience. Most likely, without this application, I wouldn... See more
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Very easy to use and helpful for improving my CV. The AI guided me step by step, helped me describe my work experience professionally, and suggested useful improvements based on the type of job I am l... See more
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Company details
Written by the company
Jobstep.io is an AI-powered career platform that helps job seekers create stronger applications and get more interviews. Users can build ATS-friendly resumes, generate tailored cover letters, optimize applications for specific jobs, and track their job search all in one place. Trusted by job seekers worldwide, Jobstep is built for how modern hiring works. The platform helps users structure their resume clearly, add relevant keywords, and tailor each application so it has a better chance of passing automated ATS filters. Jobstep also gives users access to a growing database of 5M+ jobs, helping them find relevant opportunities and apply faster. Our goal is simple: help job seekers save time, apply smarter, and land more interviews.
How Jobstep can help you
Written by the company
- Get more invitations
- Jobstep helps you create an ATS-friendly resume designed to pass automated filters and increase your chances of getting invited to interviews.
- Apply faster
- With Jobstep, every application takes just around 5 minutes. From tailoring your resume to creating a matching cover letter.
- Find fitting jobs
- Jobstep searches through 4M+ open jobs to help you discover relevant opportunities faster.
Contact info
Guggachstrasse 6, 8057, Zurich, Switzerland
- help@jobstep.io
- jobstep.io
Get 3x more replies
4.7
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
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very good platform
3 October 2026
Reply from Jobstep.io
Hi Maria,
We are happy to hear you think Jobstep is a very good platform. Thanks for taking the time to review us, and best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Hello,
It is lovely to hear that you found Jobstep helpful and practical. Thank you for the review, and best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Hi Sabina,
So glad Jobstep was able to help you a lot with your CV. Thank you for the excellent review, and good luck with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Hey Shreya,
We are delighted the AI helped you improve your work and made for a great experience. Thanks for sharing, and best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Ciao,
Grazie per questa recensione così entusiasta, ci fa davvero piacere. In bocca al lupo per la tua ricerca di lavoro!
Olli ~ Co-fondatore Jobstep.io
good experience
3 October 2026
Reply from Jobstep.io
Hi Shruti,
Thank you for letting us know you had a good experience with Jobstep. Wishing you lots of success in your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Hey Ecenur,
We are glad you think Jobstep is great. Thanks for your feedback, and good luck with your job search!
Olli ~ Co-founder Jobstep.io
It was great.
3 October 2026
Reply from Jobstep.io
Thank you Ayşe,
It is wonderful to hear that you had a great experience with Jobstep. Best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Hi Riddhi,
Thank you for the kind review. We are happy you had a good experience, and we wish you the best with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Hey Stefan,
Great to hear you find Jobstep good to use. Thanks for the review, and best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Hi Ivanna,
We are glad Jobstep helped you improve and build a professional CV. Thank you for the lovely feedback, and best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Excellent with my experience.
2 October 2026
Unprompted review
Reply from Jobstep.io
Hi Kashif,
It is great to hear that you had an excellent experience with Jobstep. Thank you for the kind review, and best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Hey Nikola,
Glad to hear your experience has been good so far. Thanks for giving Jobstep a try, and best of luck with your applications!
Olli ~ Co-founder Jobstep.io
Easy to use-both for creating CV's and…
Easy to use-both for creating CV's and cover letters. However there's no cancel 'my subscription'-option which makes me questioning whether this is a scam or not. I can't afford it anymore and need help!
2 October 2026
Unprompted review
Reply from Jobstep.io
Hi Elmina! I’m sorry you had trouble cancelling. Just to clarify, subscriptions can be cancelled directly in the Dashboard at any time. If the option is not visible or you get stuck, you can always reach us at help@jobstep.io and we’ll help.
I’ve also requested your contact details through Trustpilot so I can look into your account and offer you a full refund.
Best,
Olli ~ Co-founder JobStep.io
Feels like a scam.
**Update: A positive resolution**
I would like to update my original review and acknowledge that Olli, one of JobStep's co-founders, personally reached out, took responsibility for the situation, and issued a full refund.
I genuinely appreciate this gesture and the willingness to make things right.
Looking back, I believe the main issue was that the platform simply wasn't the right fit for my specific needs and expectations. I was looking for more comprehensive support with finding jobs and submitting applications, rather than primarily CV-related tools.
That doesn't mean JobStep cannot be valuable to others. I'm sure the platform can be genuinely useful for people looking for the services it currently offers.
Although my initial experience was disappointing, I appreciate how the situation was ultimately resolved. I wish the team every success and look forward to seeing how the platform develops.
**Thank you for listening to your customers and taking their feedback seriously.**
Feels like a scam.
I paid for a 3-month subscription expecting AI support with finding and applying for jobs. I downloaded one CV, found it useless and deleted it. When I asked for a 45 RON refund, I went through multiple emails and was eventually told I needed to attend a 15-minute call just for them to consider an exception, with no guarantee of a refund.
The amount of time and effort required to recover such a small amount is ridiculous. In my experience, the refund process seems designed to make customers give up. Very disappointing experience. I would not recommend it.
10 September 2026
Unprompted review
Reply from Jobstep.io
Hi Claudia! I'm sorry the refund process felt like a hurdle. That's really not the impression we want to leave. I've requested your email via Trustpilot so I can get in touch personally and offer you a full refund. I'd also love to hear what made the CV feel useless to you, so we can make it better.
Best,
Olli ~ Co-founder JobStep.io
Good for making ATS Friendly Resume
Good for making ATS Friendly Resume
2 October 2026
Unprompted review
Reply from Jobstep.io
Hey lithin, thank you for your review!
We are glad the CV tools helped you improve your resume. Best of luck with your job search!
Olli ~ Co-founder Jobstep.io
user experiences and recommendations
user experiences and recommendations
1 October 2026
Unprompted review
Reply from Jobstep.io
Hey Daniela, thank you for your review!
We are delighted that the guidance was useful to you. Best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Thank you, Hazel!
We are delighted that the guidance was useful to you. Best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Clear and concise
Clear and concise. Great user experience. Easy to understand, easy to use.
1 October 2026
Unprompted review
Reply from Jobstep.io
Hey Iulian, thank you for your review!
We are happy you found JobStep clear and easy to use. Best of luck with your job search!
Olli ~ Co-founder Jobstep.io
Reply from Jobstep.io
Thank you, Miki!
We are so glad you enjoyed using JobStep. Best of luck with your job search!
Olli ~ Co-founder Jobstep.io
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