JobTestPrep.co.uk Reviews 496

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and service, finding the preparation materials to be excellent and highly effective for various tests. Many highlight the quality of the questions, the detailed explanations, and how well the practice tests mirror actual exams, significantly boosting their confidence and performance. The user experience is frequently described as positive, with people appreciating the platform's ease of use and clear organization. However, some customers were dissatisfied with the website's functionality, experiencing difficulties accessing purchased content or finding errors in test markings. A few others also felt that the questions were sometimes unrelated to their job role or too simple compared to the actual test, and that some materials lacked depth or sufficient resources.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform genuinely insightful and... See more

Product

Consumers find the product to be positive, with many reviewers highlighting that the preparation materials... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the practice materials closely match the... See more

Website

Customers consistently note ambiguous experiences with the website, with some finding it fantastic and very... See more

Service

Clients share positive opinions on service, with many finding it extremely helpful for test preparation and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honestly a really good platform to use for test practice. It’s insightful and provides detailed explanation on answer analysis. Would be great if there were more resources supplied in the purchased pa... See more

Company replied

Rated 4 out of 5 stars

Great product for your pilot and dispatcher tests. If only it had a longer validity without having to extend validity with a purchase would have been perfect.

Company replied

Rated 5 out of 5 stars

This is a really great collection of resources to prepare for any test. For me it was a Pilot cadet cognitive assessment. Plenty of tests to do over a period of time and helpful guides to read before... See more

Company replied

Rated 5 out of 5 stars

Excellent preparation material that covers exactly what you need. The interface is easy to use and the question bank is extensive. It helped me identify my weak spots so I could focus my studying wher... See more

Company replied


Company details

  1. Educational institution

Information provided by various external sources

The leading provider of psychometric test preparation resources, in the UK and worldwide. We welcome you to visit us and learn how we can help you prepare for the test YOU need.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

496 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website

Great website. The support is super quick and comprehensive. Would recommend to anyone.

21 June 2020
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so happy to hear your satisfied and thank you so much for the kind words!

If you need anything from us we are here for you.

Stay safe.

JobTestPrep Team

Rated 5 out of 5 stars

Kudos to Customer Service

To be honest, I was skeptical at first. However, with patience, I waited for their response to my inquiries. Ultimately, I was able to achieve what I was looking for and they were able to solve all the issues I had related to payments and major technical errors. All of these problems I had were solved within a matter of 24 hours and I was sincerely surprised. This clearly shows that their customer service is on point. Shout out to Arbel (despite the fact that it's the weekend, he used his own time to respond to my email and personally direct the issue to the appropriate department within the company). Anyways, I was frustrated at first, because certain issues led me to assume that JobTestPrep "might" be a scam. I owe you guys an apology for this. I apologize for the sudden immature behavior with all the emails spamming yall. Thank you for everything.

5 April 2020
Unprompted review
Rated 4 out of 5 stars

Simulation didn't match the assessment in my case

Unfortunately the simulation provided by JobTestPrep did not match the assessment I undertook with my job application, despite the simulation supposedly being for that specific job role with that employer. I have however received a refund in less that 24 hours. Very happy with the customer service and would still consider using again in the future.

30 December 2019
Unprompted review
Rated 2 out of 5 stars

The real PAPI 3 is different from your simulation.

Hello, I bought 6 months service in spring 2019 to train on PAPI 3 cubiks for the position of manager. I found useful the JobTestPrep pdf guide book regarding the general description of the necessary skills required for that position, but the test was different from their computer simulation.
Actually I was training on one sentence in each screen shot and I had to chose the level among various steps, from totally disagree to totally agree, while on the real test I had four sentences on each screen shot and I had to chose the one I more agree and the one I more disagree.
The real test was much more difficult due to the fact that the four sentences in certain cases had similar importance and I had difficulties to take a decision, and being coherent with previous answers.
in addition the real test took me more 25 minutes instead of the 18 minutes that I was spending many times to complete all the simuation. I'm not satisfied of this purchase, it should be more realistic.

21 December 2019
Unprompted review
Rated 5 out of 5 stars

Not the cheapest but definitely the best

I've tried several websites namely, AssessmentDay, GraduatesFirst and Job-test-prep to prepare for my online tests.

AssessmentDay had the best prices for the amount of tests available, but had no materials designed to teach you how to approach any of the tests or help you revise some of the basic math you may have forgotten. There were also many spelling mistakes in their tests and some of the solutions were wrong.

GraduatesFirst had good prices but they didn't have too many tests available and no materials to help you understand how to approach these tests.

While Job-test-prep was the most expensive of the three they literally had everything you needed. Tons of different types of tests from multiple publishers and in different formats, a lot of material designed to help you understand the logic behind how you should approach each type of test and excellent customer service.

The only thing I would say is don't necessarily expect that the tests you practice for a specific company will definitely be the same type of tests you'll be given when you apply for that company. They may be the same or they may not be the same (I've had both cases happen to me). Focus on the logic behind your test answers, and as long as you understand that logic well, you'll be fine regardless of what type of tests you'll face throughout your job search.

9 December 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Dear Daniel,

It was great speaking with you.

Thank you so much for your positive review, it is greatly appreciated. We are happy to hear you are satisfied with our service and that it helped you with your exam.

If you need anything else please let us know.

Wishing you lots of luck!

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Why not?!?

I bought the 3-month-package where you can pick which tests you want to do. Expensive but worth it. It will benefit me for all the comming tests that is to come, since I’m actively searching jobs right now.

I PASSED THE TESTS WITH FLYING COLORS on the current job I applied for.

The different tests all came with an instruction video where they presented how you would think to crack the questions. I found these very helpful. Together with LOADS of practice tests of different kinds within the same genre, that all gave the alternative to do on time or take step-by-step with included answeres and explenations of how and why the answer got to what is was, raised my bar for what I could prestige. It really took away my nervousness. By the time it was time to do the actual test, some of them I found easier than the practice tests.

Why “lose” to a test due to only being unfamiliar with them? If it’s a job you really want, why not practice beforehand and give yourself an extra edge? Because it really IS all up to YOU in the end.

6 November 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

Thank you so much for the positive review.

We are so happy to hear you passed your test and that our PrepPacks helped you feel confident and ready!

Wishing you the best of luck for the future!

Best,

JobtestPrep Team

Rated 5 out of 5 stars

A very well thought out and planned video series

A very well thought out and planned through well experienced trainers who have untold years of experience.

I personally gained so much more knowledge after viewing these videos and training tests.

Well worth the money highly recommend to every one out there who is not sore about buying the video series.

Very happy that I invested the money and took the chance.

6 October 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Dear Anand,

Thank you so much for the positive feedback!

We are so happy to hear that you are satisfied. Customer satisfaction is our top priority!

Please let us know if you need anything else.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Well recommended!

I and my friends applied for the new Riyadh Metro. Part of the application process is to take the SCAAT. We purchased the concentration test a week before the application assessments.

Fortunately, we're able to make it. The test is really similar but not identical on the assessment day. From 160+ applicants, 60 were able to make it after SCAAT test. Preparation is really the key.

The test is well recommended. Must be purchased by anyone who is planning to take similar test.

6 October 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

Thank you so much for the positive feedback!

We are so happy to hear that you and your friend passed. If you need anything else in the future please don't hesitate to contact us.

Best,

Sharon L

JobTestPrep

Rated 5 out of 5 stars

Good customer service

23 September 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello Adam,

Thank you so much for the positive feedback!

If you need anything else in the future please don't hesitate to contact us.

Best,

Sharon L

JobTestPrep

Rated 5 out of 5 stars

Very good practice !

Very good practice for actual exam, diverse examples covering all possible cases of actual test. Exceptional client support in case of technical issues. Highly recommended.

9 September 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are very happy to hear that you enjoyed our PrepPacks.

If you need anything please let us know.

Best,

Sharon L

JobTestPrep

Rated 4 out of 5 stars

For PICA: good value for mock tests. Training material could be better.

Purchased the PLI-Style Tests package for a PI Cognitive Assesment. Good value for money and actually a must-have for anyone who want to smash it.
Positive:
- Mock tests similar to the actual test: I scored similarly in the real thing
- Good training tests to prepare for special questions
Negative:
- Interface a bit different from the actual tests (1 question per page v 5 per page)
- Training tests are sometimes recycled from non-PICA tests so may not be as relevant
- No smart recommendation on what to focus the training. Didnt find a sub-score per type of question which could have been useful

31 August 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello

We are happy to see that you found our practice pack good value for your money!

Our test does contain 1 question per page, since while training it is help you to focus on one questions followed by explanations.

Besides 5 full tests that simulate the test, the PrepPack contain extra practice questions that are not exactly like the real test but share the same abilities that will help you be fully prepared. Like the real test, there is one score for the test and there are sub score for each category in the extra practice.

Our diagnostic test will give you instructions on which category you should focus.

We happy to see that you are satisfied from our product and wish you the best of luck!

All the best

Nir
Director of Test Development Department

Rated 4 out of 5 stars

great customer experience

good explanation on each test... great way to prepare for jobs test. I recommend to anyone

29 August 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

Thank you so much for your positive review!

If you need naything please don't hesitate to contact us.

Best,

Sharon L

JobTestPrep

Rated 3 out of 5 stars

OLD TESTS

UPDATED FROM 1 STAR : I WAS IMMEDIATELY CONTACTED BY CUSTOMER SERVICES WHO ISSUED A REFUND
I bought the full package (6 months access) but mainly wanted to practice for BNP Paribas e-cut test.
The material is very old (early 2000s).
I took the real BNP e-cut test on friday 16/08 and noticed many differences vs. jobtestprep training:
- no numerical test in the real assessment;
- a lot harder vs. the practice.

4 August 2019
Unprompted review
Rated 4 out of 5 stars

Fantastic service from Sharon

Interview prep needs to be revisited and updated. Video was a little cringe and a little fake. Other than that many tests offered, however limited choice for the one I needed.

After sales service from Sharon was exceptional. She dealt with my issue immediately. Sharon listened to my feedback and assured me that she had forwarded this information to the technical team.

2 June 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

Thank you so much for the positive feedback! It was a pleasure to assist you.

Please let us know if we can be of further assistance

All the best,

JobTestPrep Team

Rated 2 out of 5 stars

I bought the 6 months worth £49 package…

I bought the 6 months worth £49 package based on the review to practice SJT for graduates. I should have followed some of the review given here. Yes, I confirm to those negative comments, which has claimed to JobTestPrep questions to be irrelevant. From, my personal experience as well, the practice questions weren't relevant to the actual test questions. I am utterly disappointed!!! I warned to other people to check before you buy!!

22 May 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Dear Yogy

We sincerely apologize for any inconvenience caused

Customer satisfaction is our top priority and have contacted you via email for further details regarding your feedback.

All our prep-packs are the result of extensive research conducted by our experts and contain original material based on actual exams, user feedback and exam announcements. We seek to simulate the actual exam as closely as possible without infringing on copyright laws.

We apologize for the negative experience that you have had with JobTestPrep and we hope to see you again in the future.

All the best

JobTestPrep Team

Rated 2 out of 5 stars

Not fit for purpose. Also misleading 'Money-Back Guarantee'.

My experience is very similar to CMBS below.

After much research, I too decided to use JobTestPrep.co.uk for an upcoming interview. After joining, I received a special offer by email for 2 days of access to 1 practice pack for £29.

I spent 6-7 hours doing practice tests & reading through the supplied guide. When I undertook the test, it simply bore NO RESEMBLANCE OR CORRELATION whatsoever to materials contained in my purchased 'practice pack'.

Part of my decision to purchase was because of their 'Money-Back-Guarantee and Refund Policy' which states: "If there was a large discrepancy between our tests and the real test, you will receive a full (100%) refund".

I lodged a 'support ticket' via their website but received no reference number and I did not receive a response. I followed up with an email 13 days ago and again still not received a response.

I will be following up also with a chargeback from my credit card company and seeking redress under EU Consumer Laws if possible.

Basic customer service at the very least acknowledges customers, not completely ignore them when they have your money.
-----
UPDATE: Since posting this review and sending a followup email, I have since been responded to and received a refund in full without any further hassle and have upgraded from 1 to 2 stars to reflect this.

Their claims however they tried to contact me by email are false. It was only after posting on Trustpilot they emailed me to say they were "unable to find an email or ticket from you connected to this email address other than the one sent on the 8th of May."

Also the claim below that they tried to contact me by phone are false as I never provided one! Seriously.

JobTestPrep.co.uk probably sell good products when they match - but they are equally happy to sell you one when there isn't a match also. Would have been 4 stars if you had simply responded to my email and provided a refund in the first place.

7 May 2019
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Dear Paul

We sincerely apologize for any inconvenience caused

Your comments on the product were reviewed by our testing development team and we thank you for your feedback.

Regarding your refund, kindly note that we did not ignore your request.

Customer satisfaction is our top priority and we contacted you via email as we were unable to locate your purchase with your email address.

We also tried to reach you by asking for a convenient time to contact you by phone, however we did not hear back from you.

Your payment was now refunded in full and we corresponded with you via email in this regard.

We apologize for the negative experience that you have had with JobTestPrep and we hope to hear from you again in the future.

All the best

JobTestPrep Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look