JobTestPrep.co.uk Reviews 496

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and service, finding the preparation materials to be excellent and highly effective for various tests. Many highlight the quality of the questions, the detailed explanations, and how well the practice tests mirror actual exams, significantly boosting their confidence and performance. The user experience is frequently described as positive, with people appreciating the platform's ease of use and clear organization. However, some customers were dissatisfied with the website's functionality, experiencing difficulties accessing purchased content or finding errors in test markings. A few others also felt that the questions were sometimes unrelated to their job role or too simple compared to the actual test, and that some materials lacked depth or sufficient resources.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform genuinely insightful and... See more

Product

Consumers find the product to be positive, with many reviewers highlighting that the preparation materials... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the practice materials closely match the... See more

Website

Customers consistently note ambiguous experiences with the website, with some finding it fantastic and very... See more

Service

Clients share positive opinions on service, with many finding it extremely helpful for test preparation and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honestly a really good platform to use for test practice. It’s insightful and provides detailed explanation on answer analysis. Would be great if there were more resources supplied in the purchased pa... See more

Company replied

Rated 4 out of 5 stars

Great product for your pilot and dispatcher tests. If only it had a longer validity without having to extend validity with a purchase would have been perfect.

Company replied

Rated 5 out of 5 stars

This is a really great collection of resources to prepare for any test. For me it was a Pilot cadet cognitive assessment. Plenty of tests to do over a period of time and helpful guides to read before... See more

Company replied

Rated 5 out of 5 stars

Excellent preparation material that covers exactly what you need. The interface is easy to use and the question bank is extensive. It helped me identify my weak spots so I could focus my studying wher... See more

Company replied


Company details

  1. Educational institution

Information provided by various external sources

The leading provider of psychometric test preparation resources, in the UK and worldwide. We welcome you to visit us and learn how we can help you prepare for the test YOU need.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

496 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Prep for Watson Glaser test

If you have to take the Watson Glaser test then this course is excellent in preparing you for the type and style of questions you will face. Maximise your chances with this essential course.

14 February 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so happy to hear our materials helped you.

Always here if you need.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Perfect for P&G Online Assesssment

The questions were very accurate and the difficulty level was at times a bit harder from JobTestPrep compared to the actual questions received during P&G assessment. They really helped a lot with building the skills to pass the test. I got the 1 week pass and it was more than enough to help me prepare.

24 January 2023
Unprompted review
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Reply from JobTestPrep.co.uk

Hello,

Thank you so much for postive review!

We are so happy to hear our materials helped you.

Best,

JobTestPrep team

Rated 5 out of 5 stars

Excellent preparation material for the HBRI

I found the full HBRI sample tests very helpful and close to the real one that I took. I also appreciated the deep dives in each area. I used those to focus on the areas where I was relatively weaker. All in all, absolutely great value for money!

21 January 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so happy to hear our materials helped you.

Always here if you need.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Great test practice and guides

Great test practice and guides. The resources and the numerical practice tests were helpful and easy to follow. Highly recommended!

20 January 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello Benjamin,

We are very pleased to hear that you found our product helpful! Customer success and satisfaction are very important to us.

Let us know if you need anything in the future.

JobTestPrep Team

Rated 5 out of 5 stars

Great customer service

Great customer service. I took the numerical test preparation and the deductive one. Very well prepared for the test in one week only. Thank you!

13 January 2023
Unprompted review
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Reply from JobTestPrep.co.uk

It is always a pleasure to hear such a review. We are happy to hear you took your practice to the next level with JobTestPrep :)

We want to wish you good luck in your hiring process.

The JobTestPrep team

Rated 1 out of 5 stars

my pack do not work .. scam

my pack do not work ... this is a scam ! asked PayPal for refund!

8 December 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so sorry for the inconvenience.

I am unable to find your account with the name Amie G. Can you please write to us at info@jobtestprep.co.uk so we can help you if we haven't already?

Hope to hear from you soon.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Value gotten for payment made!

I bought the civil service apprenticeship prepack; I could not cover all the various sections, yet I was able to get value for the price. I passed the online job test.

28 November 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so happy to hear our materials helped you.

Always here if you need.

Best,

JobTestPrep Team

Rated 4 out of 5 stars

Great prep for Alva Labs logic & personality tests

I bought the Alva Labs pack which covers both Logic & Personality tests. The sample questions and practice tests were very close to the actual Alva Labs tests that I had to complete. The guides were very helpful too. Overall an excellent prep for tests that I always find super stressful. It's great to have the chance to practice and know what to expect. Also the purchase was smooth and quick. Great experience overall!!

12 November 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

So happy to hear you have enjoyed your experience with jobtestprep!

Let us know if you need anything else.

Best,

JobTestPrep Team

Rated 2 out of 5 stars

Sold me a pack that doesn't exist...thankfully honest enough to get a refund today

Update...I have received today through paypal a full refund. The person who dealt with this has a user name of Sharon L. You will need to push for a refund if you are not able to access any pack you purchased. I purchased one for TUI which is not available, though for the free test prior to purchase I did use a TUI one or it stated TUI. I have seen positive reviews so perhaps prior to purchase you contact them direct to check what packages they actually have rather than have to pay and go through many emails to get a refund. They want exact details and times of tests for a refund so I suggest you take a screenshot of details you put into the system when ordering your pack. I opened a refund request through PayPal as soon as I could not access the file. Cannot recommend as I paid for a service they offered but then was told they didn't ..then the hassle to get a refund....I have increased to 2 star as I have today got the refund through to paypal so that is the positive of this experience for me.

10 November 2022
Unprompted review
Rated 1 out of 5 stars

Hopeless support

My pack didn't work and the 'support' team seems to be outsourced as they've been giving nothing but canned responses so far, it's been over a week since I bought my course and I still can't use it!

31 October 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We apologize for any inconvienece.

We are unable to find your information since we only have the intials E.R.

Please write to us at info@jobtestprep.co.uk so we can help you asap.

Best,

JobTestPrep Team

Rated 2 out of 5 stars

PREP PACK NOT OPENING

I purchased a prep pack and It is not loading at all. It just reloads the same screen over and over. I need to access this test tonight. This seems like a scam

26 October 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We apologize for any inconvienence.

Unfortunately, we cannot locate you as you didn't leave your name.

If you haven't already please contact us at info@jobtestporep.co.uk so we can help you asap.

Best,

JobTestPrepTeam



Rated 3 out of 5 stars

Appeared to be a fake company, but is not.

Original Review posted on 30 Sep 22: As far as I can tell, this is a scam. The site loaded OK for a day or two, then it just stopped loading any tests. The home page loads, but not any test. Even when the tests were loading right, the buttons to select answers didn't work properly. And the explanations for why incorrect answers are incorrect were useless to anyone who wants to understand why their answer was wrong and learn to give correct answers. I have tried this site on my phone and laptop, with several different browsers. I have used their reporting mechanism to report broken links and non-functional buttons, but they don't respond. I would consider all the positive reviews here to be fake. JobTestPrep exists, but apparently only as a trap for suckers - they can't actually help you prep for any job tests. Avoid them. I am going to leave a similar review on every site that I can find, so if you see this wording repeated, don't assume that it is because I am a robot. It is because I am a pissed consumer who wants other to avoid wasting money like I did.

Update on 13 October 22: JobTestPrep contacted me right after this review posted. My primary complaint was that the web page did not work right. After some back-and-forth, they were able to correct the issues. The page works just fine for me now. It loads with no problem, the tests open and function correctly, and the buttons for "leave feedback about this answer" work correctly. I told them that I would upgrade the review to 3-stars if the site worked, and the site works, so I am upgrading this review.

I do still have some questions about the prep material itself. JobTestPrep says that all the training material is original, and I think that there are some errors hiding inside of a few of their tests. I am going to communicate some specific examples to JobTestPrep and see how they respond.

30 September 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We apologize for any inconvenience but can assure you we are not a scam.

We have been in business since 1992 and have helped many people globally land their dream job. So all these positive reviews are from real customers around the world.

We did not receive an email from you and have written you an email from info@jobtestprep.co.uk.
Please respond at your earliest convenience so we can assist you.

Hope to hear from you soon.

Best

JobTestPrep

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service experience today. Had a problem with the payment (debit-credit cards) and then with PayPal, and Sharon resolved it perfectly and very quickly!
5/5 excellent experience, thank you again!

3 October 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

So happy to hear you have enjoyed your experience with jobtestprep!

Let us know if you need anything else.

Best,

Sharon L

Rated 5 out of 5 stars

Accurate simulation and Excellent customer service

All prep packs are accurate simulation of the actual tests especially the cut-e/aon, PI behavioural and SHL tests. Customer service is always speedy and all queries resolved in less than 30minutes.

19 September 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so happy to hear our materials helped you.

Always here if you need.

Best,

JobTestPrep Team

Rated 1 out of 5 stars

Don’t waste your money, outdated

Didn’t even use their program for my test… The UX is so out dated… Complete waste of money, glad I only took it for a week…

7 September 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are sorry to hear your not satisfied with your pack.

We wrote to your email the other day right after your review and haven't received a response.

Please respond to the email so we can see what the issue is and if needed refund you.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Best customer service

Emailed about a difficulty and received a reply within 2 minutes! Great customer service

20 August 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

So happy to hear youve enjoyed your experience!

Let us know if you need anything else.

Rated 5 out of 5 stars

Very helpful preparation set

Very helpful preparation set, fitting the real test perfectly and thus enabling meaningful preparation. Content supported with detailed explanations of individual items, thus facilitating learning.Thank you!

14 August 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

Thank you so much for this wonderful feedback!

Glad to hear our materials helped you.

Best,

Sharon L

Rated 5 out of 5 stars

Excellent prep for the SHL numerical!

I found it really helpful and the team are very supportive. I had a short-time to prepare for this and it is extremely thorough and gives many opportunities to test and retest until you get better. I highly recommend it.

4 August 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so happy hear to this!

Customer satisfaction is our top priority and we are happy to help you anytime.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Great tests, tutorials and customer service

I have ordered some packages to prepare for my interview. I found that these are not the tests I am going to have. I had described what it will be expected on my interview and the same day my package was adjusted and totally tailored to my needs. Great customer service! The tests are really useful and tutorials are great!!!! Thank you!!!!

2 August 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

What a pleasure to hear such a review!

Here for you when you need :)

We want to wish you good luck in your hiring process.

The JobTestPrep team

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