Approx 11th August ordered a JOBY small legged tripod so I could have some video training via Whatsapp. I attended several well known electronic stores prior to this none of whom were very helpful or... See more
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See what reviewers are saying
Anyone looking to buy this product will I'm sure will be informed of its ability through other means. It really is a perfect partner to carry in your bag. Fairly lightweight but enough heft to suppo... See more
Company replied
The yellow Podzilla was great for shooting video on a walking challenge event. Most important to me that I could buy something that wasn't RUDDY BLACK. Why is everything black? I have a disability tha... See more
Company replied
For some odd reason Joby touts this new(er) model for its capacity to swap its feet pads with colours other than black. Who cares about colour, is this supposed to be fashion accessory? No, the Gorill... See more
Company details
Written by the company
Find your smartphone GorillaPods, GoPro®/action video mounts, flexible tripods, camera accessories and more. Everything you need in one place.
Contact info
Via Valsugana, 100, 36022, Cassola (VI), Italy
- joby.com
4.2
Great
1K reviews
Hasn’t replied to negative reviews
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Always use JOBY from now on
Approx 11th August ordered a JOBY small legged tripod so I could have some video training via Whatsapp. I attended several well known electronic stores prior to this none of whom were very helpful or even had the product..most quoting 2 weeks to order..JOBY outlet actually cheaper, arrived within 2 days kept fully updated re dispatch/delivery wouod not hestitate to use again.
11 August 2022
Reply from JOBY
Dear Michelle,
thanks a lot for your review. We are delighted to know that you decided to trust on Joby; we are very proud about our products and are convinced bout the quality of our products.
We thank you once again and remain at your disposal for any further assistance.
Best regards,
Consumer Care Videndum Media Solutions
Had to order a replacement remote…
Had to order a replacement remote control because the original popped off it's mount and ended up somewhere on a golf course. I will make a Velcro (c) attachment to the tripod.
4 September 2022
Reply from JOBY
Hi Daiv,
If you have any questions or require further assistance regarding this issue, please feel free to contact us at 201-818-9500 or email us at customercare@videndum.com. We will be happy to assist you with a resolution. We hope to hear from you.
Best Regards,
Elsy
Item arrived & was as described
Item arrived & was as described. Well made,glad to see the legs are metal.
24 August 2022
Reply from JOBY
Dear Michael,
we thank you for your review and are happy to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
Got exactly what I wanted to use with…
Got exactly what I wanted to use with my trail camera which I love using. The stand is perfect for watching the hedgehogs in my garden
30 August 2022
Reply from JOBY
Dear Sir or Madame,
thanks a lot for your nice review!
We are happy to know that our product meets your needs and above all that you can check your garden.
Thanks a lot again.
Best regards,
Consumer Care Videndum Media Solutions
Bought this as a present for a friend…
Bought this as a present for a friend who is just starting out in photography and she loves it. So versatile and easy to use.
26 August 2022
Reply from JOBY
Dear Sarah,
we are really happy to know that you found the perfect product as a present for your friend.
We thank you again.
Best regards,
Consumer Care Videndum Media Solutions
Thank you for your timely shipment
Thank you for your timely shipment. It’s a bit heavier than I imagined but I get to try it out in a few weeks. I do underwater photography and plan to use it on my shore dives.
23 August 2022
Reply from JOBY
Dear Sir or Madame,
thanks a lot for your kind review. We would be happy to hear again from you soon.
Best regards,
Consumer Care Videndum Media Solutions
I purchased the iPad mini holder to use…when doing dry fire training at home and live fire training at the range.
I purchased the iPad mini holder to use on a tripod.
However, the holder can only be used if the brackets are positioned vertically. If they are used horizontally, the iPad slips out. The pads on the brackets are not strong enough to hold the iPad without it slipping out. I feel this should be mentioned in the product use section. It would be quite costly for it to slip out and break. I would like to hear back from you.
19 August 2022
Reply from JOBY
Dear Donald,
thanks for your review. In the user manual you find all the information to tighten the iPad so that it can be used both in vertical and horizontal position.
We would like to explain you better so we kindly ask you to send us a message at the following link:
https://joby.com/us-en/customer-service/contact-us/
We thank you and look forward to your reply.
Best regards,
Consumer Care Videndum Media Solutions
Reply from JOBY
Dear John,
thanks a lot for your review. We are happy to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Consumer Care Vindendum Media Solutions
Joby GorillaPod 2/S22 Ultra
Using the Joby GorillaPod 2 with my Samsung Galaxy S22 Ultra. I can truly say I love it, use it for my Instagram, YouTube and TikTok videos. Amazing piece of accessory.
9 August 2022
Reply from JOBY
Dear Sir or Madame,
thanks a lot for your kind review. We are really happy to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
The connector attached to my stand…
The connector attached to my stand easily for my phone.
2 August 2022
Reply from JOBY
Dear Sir or Madame,
thanks a lot for your review. We are happy to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
Fantastic quality product delivered on…
Fantastic quality product delivered on time. Will order from Joby again in the future.
1 August 2022
Reply from JOBY
Dear Rich,
thanks a lot for your reviewl. IIt is a pleasure to read your words and we would be delighted to hear from you again soon.
Best regards,
Consumer Care Videndum Media Solutions
Reply from JOBY
Dear Rosaria,
thanks a lot for your kind review. We are really happy to count you as one of our customers.
Thanks a lot and best regards,
Consumer Care Videndum Media Solutions
Extremely fast shipping, great tripod and light, and free gifts
My order was shipped shockingly quickly, and the tripod and light are great. The deal for the free bits for the amount I purchased were a nice touch too.
23 July 2022
Reply from JOBY
Dear Elizabeth,
thanks a lot for taking the time to leave us a review. We are really happy to know that you found the perfect prodict for your needs.
Thanks a lot once again and best regards,
Consumer Care Videndum Media Solutions
great product
great product. I am liking the 5k alot better then the 3k i got years ago. The separate pan movement is awesome. The 5k seems alot more durable and sturdy
15 July 2022
Reply from JOBY
Dear Jeff,
thanks a lot for your review.
We are really happy to know that our new product perfectly meets your needs.
We thank you once again and remain at your disposal.
Best regards,
Consumer Care Videndum Media Solutions
GOOD GORILLA .... POD
THE GORILLA ARRIVED PROMPTLY WAS WELL PACKAGED AND DOES EXACTLY WHAT I NEED.
12 July 2022
Reply from JOBY
Dear Andrew,
thanks a lot for your review. We are really happy to know that everything run smoothly and that the purchased product meets your need.
We thank you once again and remain at your disposal.
Best regards,
Consumer Care Videndum Media Solutions
Worst quality products and customer service
Poor quality, wanted me to spend more on postage to send an item back than what the item was worth when I sent pictures of the item being clearly faulty
11 July 2022
Unprompted review
Reply from JOBY
Dear Nathan,
thank you for taking the time to leave us a review.
We reviewed our records finding the trail of your ticket TCK00870335.
We believe that our Australian team may not have clearly explained that faulty goods claimed under warranty need to have a copy of the Proof of Purchase to make a claim. The proof of purchase is essential for all Warranty Claims in Australia.
Once we receive a copy of the Proof of Purchase we will be able to verify if the product is under Warranty and then arrange for our Returns Department to contact you to arrange collection of the item.
Please email us your Proof of Purchase to vmdau_service@videndum.com and we will get this sorted for you very quickly. We will claim as a good will, despite you having admitted to having attempted to fix the fault, and we will pass your feedback to the relevant people at our end.
We thank you and would be glad to receive a feedback.
Best regards,
Consumer Care Videndum Media Solutions
Straight forward transaction easy web…
Straight forward transaction easy web site to use with full description of item you are purchasing, from reviews and various sources you are assured your product is of quality and fit for purpose . Absolutely pleased with my Joby Gorillapod good price too
5 July 2022
Reply from JOBY
Dear John,
thank you for taking the time to leave us a review. We are really happy to know that everything run smoothly and that you are satisfied with the purchased product.
We thank you once again and remain at your disposal for any further assistance.
Best regards,
Consumer Care Videndum Media Solutions
quick efficient order system
1 July 2022
Reply from JOBY
Dear Sir or Madame,
thanks a lot for your review. We work didligently everyday to ensure a smoothly customer experience.
We thank you once again and remain at your disposal for any further assistance.
Best regards,
Consumer Care Videndum Media Solutions
Podzilla: it's not black. Hooray!
The yellow Podzilla was great for shooting video on a walking challenge event. Most important to me that I could buy something that wasn't RUDDY BLACK. Why is everything black? I have a disability that means I lose things and black things are much easier to use. Yellow was great - especially when filming on a wild, windblown hillside at night, sometimes running between shooting locations. It was seriously good for clamping to fences, etc, and on one occasion, the posting slot on a Royal Mail red letterbox. Delivery was quick and easy.
28 June 2022
Reply from JOBY
Dear Simon,
we really thank you for your message and for having shared your experience. We are really happy to know that you found the perfect product among our range.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
Reply from JOBY
Dear Thomas,
thanks a lot for your review. We are really happy to know that everything related to your order run smoothly.
We thank you once again and remain at your disposal for any further assistance.
Best regards,
Consumer Care Videndum Media Solutions
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