Jobyco shipping ltd Reviews 397

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the good service and customer support, often highlighting specific staff members for their professionalism, helpfulness, and dedication. People frequently mention that their shipments arrive safely and on time, with some noting consistent reliability over multiple uses. However, some people were dissatisfied with the company's service, citing issues with delivery times being much longer than promised, sometimes leading to damaged or missing items. There are also reports of poor communication, with customers receiving inconsistent information and experiencing difficulties in tracking their packages.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. While some reviewers express appreciation for... See more

Staff

People report ambiguous experiences with staff. Many customers praise certain staff members for their... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise the delivery... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise specific agents for their... See more

Product

Reviewers highlight ambiguous aspects of product handling and delivery. While some customers report items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I used Jobyco shipping for my goods coming from UK and I must say . My experience was good . Thank you Phylis for helping me throughout my service Journey.

Rated 5 out of 5 stars

I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more

Rated 5 out of 5 stars

Wonderful and superb customer service. What a good asset to Jobyco. She was too professional; I least expected this from her. Very calm, composed and helpful in answering my queries. She needs a pat... See more


Company details

  1. Freight Forwarding Service

Written by the company

We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.


Contact info

3.5

Average

TrustScore 3.5 out of 5

397 reviews

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1-star

Replied to 64% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Pick up experience was good

Experience was good. Driver Kwame kept me up to date on his progress to pick up. Could do with a company list price. 28/1/23 😀

Experience from 21/1/23 Poor 😡 driver didn’t turn up with no phone call to say couldn’t pick up. No call from the company either. Spent the whole day waiting.

28 January 2023
Unprompted review
Rated 5 out of 5 stars

Best Workers Ever

Samuel has being picking up my stuff over 6 years or more. Samuel and his mate Kofi are so lovely to work with. Humble, polite and respectful. They are goo representers of Jobyco

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Kofi called in the morning to re…

Kofi called in the morning to re confirm that he will picking my package and sent a link to know my slot number . I was able to track him and when he was closer he called again. Professional and helpful. Always use this service and it has been fantastic

23 January 2023
Unprompted review
Rated 4 out of 5 stars

The best shipping company so far.

The driver was good and respectful but my concern is the van that came to pick up my palette was too small, so I will suggest that next time when they are pick up 2 meters palette they should come with a big van that can contain the goods. Thanks

26 January 2023
Unprompted review
Rated 5 out of 5 stars

The experience was great

The experience was great. Francio, the driver called prior to pick up to let me know he was coming to pick up and gave me an estimated time of arrival. When he set off to my place he called again. He was polite and pleasant to talk to. He did the pick up cheerfully and I was pleased with his Conduct. He has a good personality.

24 January 2023
Unprompted review

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