Jobyco shipping ltd Reviews 397

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, professionalism, and dedication, with many individuals receiving special recognition for their excellent customer service. Reviewers often highlight the reliability of the service, noting that items generally arrive safely and on time, and appreciate the smooth process from initial consultation to final pick-up. However, some people were dissatisfied with various aspects of the service. There are reports of significant delays in delivery, with some shipments taking much longer than promised. A few customers also experienced issues with damaged or missing items, and some expressed frustration with poor communication and a perceived lack of transparency from the company regarding their shipments.

What people talk about most

Service

Customers had ambiguous experiences with service. Many reviewers expressed disappointment, citing... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers express significant dissatisfaction,... See more

Staff

Consumers generally express satisfaction with the staff, highlighting their helpfulness and professionalism.... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise specific... See more

Product

Reviewers mention ambiguous feedback about product. Some customers report significant issues, such as missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I used Jobyco shipping for my goods coming from UK and I must say . My experience was good . Thank you Phylis for helping me throughout my service Journey.

Rated 5 out of 5 stars

I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more

Rated 5 out of 5 stars

Wonderful and superb customer service. What a good asset to Jobyco. She was too professional; I least expected this from her. Very calm, composed and helpful in answering my queries. She needs a pat... See more


Company details

  1. Freight Forwarding Service

Written by the company

We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.


Contact info

3.5

Average

TrustScore 3.5 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 64% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Exceptional Service

I have been using Jobyco since 2010 and am also impressed by their professionalism. I use their boxes/barrels and follow all instructions to the letter and all my goods get to Ghana intact. This week Sister Rose was exceptional in ensuring that I received the barrel which I ordered a bit late. Mr Kofi Takyi Bobie arrive this Morning with the barrel and boxes and went beyond the call of duty to pack them for me. Thank you both, I greatly appreciate it.

Thank you to all the staff members for making my experience with using Jobyco great!

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Love Jobyco.

I am a young adult and have been really sceptical about using shipping company’s. However, I have been using Jobyco for a few years now. I can vouch that they are a very organised company from pick up to delivery. My stuff has never gone missing boxes never arrived damaged. You MUST ensure that you pack your box well and wrap it with plastic to ensure safe delivery.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

It’s a great Company

It’s a great Company. I will recommend Jobyco Company to anybody who’s expecting their goods from the UK. They are fast and reliable.

4 April 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

We're happy to see that you had a 5-Star experience. Thanks for sharing.

Rated 5 out of 5 stars

They should know that he’s the best and do his job with care

Mr K.K is someone I know to be a humble man,respectful,take his job seriously and very punctual to work.K.K is my favourite driver and will like to see him for picking up my goods

31 March 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.

Rated 3 out of 5 stars

Good

Was able to book online, driver called to reschedule collection. Have been using Jobyco for years boxes usually delivered within 6 weeks

16 March 2023
Unprompted review
Rated 5 out of 5 stars

The driver in particular was so…

The driver in particular was so accommodating and had patience in his dealings. the booking online was smooth and easily followed.

21 March 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Jobyco. We look forward to serving you for many years to come.

Rated 5 out of 5 stars

customer service

Good customer service

20 March 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you for the great review!

Rated 5 out of 5 stars

David and his assistant were very good

David and his assistant were very good. Did not find any problem with them . He made me know the axtual time they will be in. I did enjoy th e services

9 March 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

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