Jobyco shipping ltd Reviews 397

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, professionalism, and dedication, with many individuals receiving special recognition for their excellent customer service. Reviewers often highlight the reliability of the service, noting that items generally arrive safely and on time, and appreciate the smooth process from initial consultation to final pick-up. However, some people were dissatisfied with various aspects of the service. There are reports of significant delays in delivery, with some shipments taking much longer than promised. A few customers also experienced issues with damaged or missing items, and some expressed frustration with poor communication and a perceived lack of transparency from the company regarding their shipments.

What people talk about most

Service

Customers had ambiguous experiences with service. Many reviewers expressed disappointment, citing... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers express significant dissatisfaction,... See more

Staff

Consumers generally express satisfaction with the staff, highlighting their helpfulness and professionalism.... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise specific... See more

Product

Reviewers mention ambiguous feedback about product. Some customers report significant issues, such as missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I used Jobyco shipping for my goods coming from UK and I must say . My experience was good . Thank you Phylis for helping me throughout my service Journey.

Rated 5 out of 5 stars

I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more

Rated 5 out of 5 stars

Wonderful and superb customer service. What a good asset to Jobyco. She was too professional; I least expected this from her. Very calm, composed and helpful in answering my queries. She needs a pat... See more


Company details

  1. Freight Forwarding Service

Written by the company

We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.


Contact info

3.5

Average

TrustScore 3.5 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 64% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

samuel came on time

samuel came on time , pleasant experience and was very quick

27 January 2023
Unprompted review
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Reply from Jobyco shipping ltd

We take pride in knowing our customers are happy with their shipping experience. Thank you for the review.

Rated 5 out of 5 stars

I had to leave very good for an appointment which…

I had to leave for an appointment which was taken into account for picking my goods.and made it on time.

2 February 2023
Unprompted review
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Reply from Jobyco shipping ltd

Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

The driver was very friendly and…

The driver was very friendly and professional! Great personality. Overall happy with the service so far.

1 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you for your review. The entire team in Jobyco really appreciate it.

Rated 5 out of 5 stars

Fantastic experience

I guess they sent me a msg they'll be coming and they did, Evans and Amankwah, which I appreciate

1 February 2023
Unprompted review
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Reply from Jobyco shipping ltd

we're happy to see that you had a 5-Star experience. Thanks for sharing

Rated 5 out of 5 stars

Driver is right on time

Driver is right on time, and a good customer service.

1 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

The team here at Jobyco is thrilled to receive such great rating, thank you.

Rated 5 out of 5 stars

The driver was very friendly and they…

The driver was very friendly and they got to my Place exactly the time they gave me.

1 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers

Rated 5 out of 5 stars

Mr Courage provided a great service

Mr Courage provided a great service. He notified me by text message and followed up with a call later on on his coming to my house to pick my items.
Then when he came, together with his colleague, the help with items, did all the paperwork and left with hassle at all.
I love like the professionalism

1 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Rated 5 out of 5 stars

Jobyco collectionby Yeboah and his driver partner they are…

Yeboah and his driver partner they are extremely good and excellent in their mannerisms. They also patient and genuinely have time for you when they show up at your house. I was very happy use them again. When booking for collection always ask for yeboah to collect your items

1 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Rated 5 out of 5 stars

He was pleasant. Polite and helpful.

He was pleasant. Had time to explain things clearly which was re assuring

1 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you so much for this great 5-star review. We really appreciate your business.

Rated 5 out of 5 stars

Great service,good service

Drivers will call you in the morning before coming. Call you for an update on their way if any delays

31 January 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience

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