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JoeAudio.co.uk Reviews 

647
•
TrustScore 4 out of 5

4.2

Home audio shop
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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers frequently mention that items arrive promptly, offering exceptional value alongside highly competitive pricing and very straightforward online ordering. Consumers consistently appreciate the reliable overall service, noting that their purchases are securely packaged, delivered quickly, and completely match expectations. Some reviewers were not happy with extended shipping delays and experienced a frustrating lack of communication from customer support agents. A few other people also felt that delivery times fell well short of initial expectations, leaving buyers waiting much longer than anticipated. People additionally noted instances where orders remained unfulfilled or required follow-up emails that went unanswered by the team.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising prompt and swift shipping... See more

Price

Reviewers mention positive feedback about price, highlighting fair costs, competitive pricing, and great... See more

Product

Users describe positive interactions with product, highlighting fair pricing and quick delivery times.... See more

Service

Consumers find service to be positive, highlighting prompt delivery and quick postage. Reviewers also... See more

Order

Reviewers highlight positive aspects of order satisfaction, noting fast delivery, good prices, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super reliable easy experience. The item was well packaged, arrived quickly and priced fairly.

Rated 5 out of 5 stars

Great communication with Mindy and a swift delivery !! An excellent service with a no quibble upgrade because the ordered item was unavailable.

Company details

  1. #28 of 31 best companies in Home audio shop

Contact info

4.2

Great

TrustScore 4 out of 5

647 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(647)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Purchase

Purchase: Klipsch 'Fives'
Customer service was excellent, the product arrived the next day. Would use joeaudio.co.uk again.

11 March 2024
Rated 5 out of 5 stars

Great product

Great product, great price and super speedy delivery. Overall good experience. Ordered online and it was processed and shipped very efficiently. Would recommend as a business and would definitely order from Joe Audio again. Top marks.

23 February 2024
Rated 5 out of 5 stars

Great service

What a great business Joe Audio is you get a great shopping experience.
They offer a great service and fast free delivery.

4 March 2024
Rated 5 out of 5 stars

Great products, good prices.

Joe Audio had exactly what i wanted at a good price.
My orders arrived promptly and in good order.
The only problem i had was all my fault as i entered my email address wrong on one of my orders. This meant i couldn’t access the order on my account.
The order still went without a hitch and the item arrived without any problems.

19 February 2024

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